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Preetam Raibagkar

Data Center Operations | TSE II | @ Dell Technologies

Bengaluru

12+ years of work experience

Dell Technologies
Oct 20215 yrsPresent

Performed in-depth log analysis (TSR, SEL, dump logs) for real-time threat identification and incident triage. Remediated BIOS/firmware vulnerabilities in PowerEdge servers; collaborated with firmware teams to close CVEs. Managed Severity 1 IT incidents, performed RCA, and drove SLAs through SFDC Lightning. Supported hardened deployments across multi-OS environments, ensuring compliance with security baselines. Authored ISO/NIST-aligned security playbooks and KB articles to streamline incident response. Mentored junior engineers in secure configurations, threat hunting, and infrastructure diagnostics.
Dell Technologies
Sep 20179 yrs 1 moPresent

Bengaluru, Karnataka, India

Dell Technologies
Sep 20174 yrs 1 moSep 2021

Implemented identity governance policies across AD environments; led secure migrations. Built dashboards in ServiceNow to visualize SLA compliance, incident trends, and audit scores. Managed endpoint/network security incidents, performing root cause analysis using various event logs. Enabled secure app deployments with minimal risk through coordinated change reviews.
Dec 20133 yrs 4 mosMar 2017

Led MPLS network migration and multi-vendor firmware upgrades to enhance infrastructure resiliency. Managed ITSM processes and incident resolution aligned to ITIL, improving service efficiency. Supported enterprise-grade server deployments (IBM, HP, Dell) across multi-site healthcare facilities. Administered patch management, firewall configuration, and disaster recovery strategies. Coordinated with ISPs and vendors for secure and efficient network expansions.

Preetam’s AI Stack

claude
claude
gemini
gemini
perplexity
perplexity
Devin
Devin
Microsoft Copilot
Microsoft Copilot

Education

Karnataka State Open University

Bachelor of Commerce

Karnataka State Open University

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Preetam Raibagkar on Tal

Headline

Data Center Operations | TSE II | @ Dell Technologies

Location

Bengaluru

AI stack

claude

gemini

perplexity

Devin

Microsoft Copilot

Work experience

Technical Support Engineer at Dell Technologies, Oct 2021 - Present · 5 yrs, Performed in-depth log analysis (TSR, SEL, dump logs) for real-time threat identification and incident triage. Remediated BIOS/firmware vulnerabilities in PowerEdge servers; collaborated with firmware teams to close CVEs. Managed Severity 1 IT incidents, performed RCA, and drove SLAs through SFDC Lightning. Supported hardened deployments across multi-OS environments, ensuring compliance with security baselines. Authored ISO/NIST-aligned security playbooks and KB articles to streamline incident response. Mentored junior engineers in secure configurations, threat hunting, and infrastructure diagnostics.

TSE II IT Infrastructure at Dell Technologies, Sep 2017 - Present · 9 yrs 1 mo, Bengaluru, Karnataka, India

Information Technology Analyst at Dell Technologies, Sep 2017 - Sep 2021 · 4 yrs 1 mo, Implemented identity governance policies across AD environments; led secure migrations. Built dashboards in ServiceNow to visualize SLA compliance, incident trends, and audit scores. Managed endpoint/network security incidents, performing root cause analysis using various event logs. Enabled secure app deployments with minimal risk through coordinated change reviews.

System Administrator at Narayana Hrudayalaya Ltd, Dec 2013 - Mar 2017 · 3 yrs 4 mos, Led MPLS network migration and multi-vendor firmware upgrades to enhance infrastructure resiliency. Managed ITSM processes and incident resolution aligned to ITIL, improving service efficiency. Supported enterprise-grade server deployments (IBM, HP, Dell) across multi-site healthcare facilities. Administered patch management, firewall configuration, and disaster recovery strategies. Coordinated with ISPs and vendors for secure and efficient network expansions.

Education

Bachelor of Commerce, Karnataka State Open University

Preetam Raibagkar - Technical Support Engineer in Bengaluru | Tal