Product Manager | 4+ Yrs Exp | AI & B2B SaaS | GenAI, LLM & Automation | HR Tech | Agile Execution | Cloud


Noida

Delhi, India



Master of Business Administration - MBA, Operations Management and Supervision
Institute of Management Technology, Ghaziabad

Bachelor's degree, Operations Management and Supervision
Manav Rachna International Institute of Research & Studies
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I have been working as a Product Manager for over 4 years now. My main focus is on B2B SaaS, HR tech, and the payments ecosystem. I really enjoy solving real-life problems—like making online and offline payments smoother, or building smarter tools for companies to use. When dealing with fintech and SaaS, security is very important. I understand regulatory guidelines, financial rules like KYC and AML, and compliance management. Building payment and SaaS platforms that people can fully trust is a big part of my daily work. I love working with different teams like engineering, design, and business. I do a lot of cross-functional teamwork to solve tricky problems. I regularly sketch out UI wireframes on Figma, map out workflow designs, and write clear technical requirements so that the final product is easy for real users to understand. For product strategy and roadmap planning, I like to keep things practical and data-driven. I use tools like SQL, Mixpanel, Google Analytics, and APIs to see what is working. I also run A/B tests and track KPIs and OKRs to make smart product decisions. Here are some of the main things I have built: * Created an AI-powered expense module using OCR technology that reduced manual errors by 40%. * Cut down hiring time by 25% by using OCR-based resume parsing and AI scoring. * Built an HR marketplace platform with easy plug-and-play options for clients. * Worked with DevOps to move systems to Microservices architecture and setup CI/CD pipelines for faster deployment. * Improved conversion rates by 15% through data-driven A/B testing. I also have good experience in payments product management. I know how payment operations, reconciliation, and payment gateways work. Besides project delivery and Go-to-Market (GTM) strategy, I spend time doing market research and business impact analysis. I manage stakeholders and work a lot with AI automation, NLP models, Generative AI, and chatbots. At the end of the day, I am just someone who loves building products that solve real user problems. Whether it is B2B SaaS, AI automation, or fintech products like mobile wallets, prepaid cards, and e-NACH, I am always ready to learn and build something great. If this sounds interesting, let’s connect! I am always up for a good chat about product management, performance metrics, or just swapping new ideas.
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Product Manager at PeopleStrong, May 2025 - Present · 1 yr 4 mos, At PeopleStrong, I work as a Product Manager looking after our Enterprise HR Tech and B2B SaaS platforms. My main focus is bringing smart AI features into the product to solve real problems for employees and managers. Here are the major products and features I have built and launched: "Career Skill Coach": I built and shipped an LLM-powered Conversational AI assistant. It talks to employees to answer their career and role queries. It also takes actions automatically, like identifying skill gaps and recommending learning paths. It acts like a personal AI mentor inside our HR ecosystem. Agentic AI for Performance: I led the AI improvements in our Performance Management System. I designed an Agentic AI Feedback Assistant that gives managers smart suggestions and proactive nudges while they write performance reviews. This really helped improve our review completion rates and the quality of feedback. Prompt Engineering & Workflows: I took full ownership of the end-to-end Prompt Engineering and Agentic Workflow Design. I worked closely with the tech team on intent detection, multi-step reasoning, and tool triggering to make sure the AI gives highly accurate and helpful answers at scale. Platform Integration: I drove the cross-module integration connecting Performance, Career, Skills, and Succession. By bringing these together, we created a unified talent experience showing promotion readiness and skill maturity, which highly boosted our overall Product Adoption and user engagement. Enterprise Security & LLM Guardrails: Since we deal with sensitive HR data, I designed the Role-Based Access Control (RBAC) across all modules for employees, managers, and admins. I also created strict LLM Guardrails so the AI gives role-aware responses. Working here gives me great hands-on experience in AI Product Management, Data Privacy, and managing the complete Product Lifecycle from idea to launch.
Product Manager at HROne, Mar 2023 - Apr 2025 · 2 yrs 2 mos, Noida, As a Product Manager at HROne, I managed the complete Product Lifecycle for our HR SaaS platform. My main job was defining the Product Strategy, planning the roadmap, and working closely with engineering, design, and business teams to build things that actually solve customer problems. I worked a lot on Digital Transformation and adding intelligent features to our product. Here are some of the main things I delivered: AI Expense Module: I designed and launched a new AI-powered expense module. By integrating OCR technology and chat features, we automated data entry and reduced manual errors. This improved our processing efficiency by 40%. Smarter Recruitment: I improved the hiring module by integrating platforms like Testlify. We used OCR for resume parsing and built an AI Predictive Scoring model to match the right candidates. This reduced our time-to-hire by 25%. "One AI" Chatbot: I am really proud of building "One AI"—an LLM-powered Conversational AI chatbot (supporting both text and voice AI). Employees could apply for leaves or check HR policies just by talking to it. I implemented a RAG-based architecture and handled Prompt Engineering, intent detection, and fallback strategies to make sure the AI answers were safe and accurate. B2B Marketplace: I launched a dynamic marketplace inside our platform. This allowed our clients to easily buy and plug-and-play customized add-ons for their HR needs. Tech & DevOps: I worked closely with the DevOps team to transition our system to a Microservices Architecture. We set up CI/CD pipelines, which made the platform cloud-ready and cut our deployment time by 20%. By following Agile delivery methods and keeping a strong Go-to-Market (GTM) alignment, my focus was always on improving product adoption, user retention, and delivering great business results.
Associate Product Manager at EJY health, Jan 2022 - Jan 2023 · 1 yr 1 mo, Delhi, India, As an Associate Product Manager at EJY Health, I got the great opportunity to manage the complete Product Lifecycle. I worked on both consumer-facing products and internal platforms. My main goal was to solve complex workflow problems and make things simple for the users. Here are some of the main things I did during my time here: Health & Wellness Portal: I helped with the 0-to-1 Product Development of a mental health and wellness platform. I worked a lot on Customer Journey Mapping and rapid prototyping to make the portal very easy to use. Because of this user-centric approach, we saw an 18% increase in user engagement. Internal AI Platforms: I owned the Product Strategy and Roadmap Planning for our internal AI-enabled platforms. I sat with business leaders to find out where they were facing operational bottlenecks, and we turned those complex workflows into scalable digital solutions. Agile Execution: I actively managed the Agile & Scrum Methodologies. I took care of daily stand-ups, sprint retrospectives, and backlog grooming to make sure the engineering team delivered the MVP (Minimum Viable Product) smoothly and on time. Data-Driven Decisions: To check if our features were actually adding value, I set up KPI Frameworks and used Product Analytics. I looked closely at user feedback and ran experiments to prioritize our product backlog based on real data instead of guesswork. Stakeholder Management: I did a lot of cross-functional teamwork. I collaborated with stakeholders from Operations, HR, Finance, and Engineering to make sure our product vision matched the overall business goals and improved our daily process efficiency. Overall, this role gave me a very strong foundation in Product Discovery, cross-functional leadership, and building products that bring long-term business value.
Master of Business Administration - MBA, Operations Management and Supervision, Institute of Management Technology, Ghaziabad
Bachelor's degree, Operations Management and Supervision, Manav Rachna International Institute of Research & Studies