Technical Support Specialist @ Flex | Technical and Customer Support | Certified penetration tester

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India






diploma, automobile
motichand lengde bhartesh polytechnic

Associate of Automobile Engineering
M L Bharatesh Polytechnic, Belagavi
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A dedicated professional with a diploma in Automobile Engineering from M.L. Bharatesh Polytechnic, Belagavi, and experience in technical and customer support roles. Most recently worked as a Technical Support Specialist at Flex, providing support for HP Brand products and services. Previously served as a Sales Executive at GetMyUni, guiding students in selecting educational programs and achieving sales targets. Skilled in customer relationship management, web sales, and software quality assurance. Holds certifications in Certified Software Quality Engineer and Website Hacking Techniques, reflecting a strong foundation in technical problem-solving.
Bengaluru
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Technical Support Specialist at Flex, Sep 2024 - Apr 2026 · 1 yr 8 mos, Bengaluru, Karnataka, India, technical and customer support for HP Brand products services
Customer support at GetMyUni, Jul 2023 - Aug 2024 · 1 yr 2 mos, Bengaluru, Karnataka, India, Generated and converted student leads to achieve sales targets. Guided students in selecting suitable universities and courses. Promoted educational programs through calls and counseling sessions. Built strong relationships to drive referrals and repeat business.
Testing Specialist at TCS, Mar 2023 - May 2023 · 3 mos, Performed manual and functional testing of web applications. Identified, documented, and reported bugs to the development team. Assisted in preparing test cases and ensuring quality standards. Gained practical experience in software testing and QA processes.
Sales Executive at Maharaj Moters, Sep 2022 - Feb 2023 · 6 mos, Supported the sales team in daily operations and customer handling. Assisted in vehicle presentations and test drive coordination. Helped generate leads and followed up with potential customers. Gained hands-on experience in automotive sales and customer service.
diploma, automobile, motichand lengde bhartesh polytechnic
Associate of Automobile Engineering, M L Bharatesh Polytechnic, Belagavi