Headline

Pre-sales Solutions Consultant @ Wipro | ITOM, AIOps & Infrastructure Automation | AI-led Consulting

About

I turn unstructured IT operations data into automated, cost-saving decisions. As a Presales Consultant at Wipro, I sit at the intersection of ITOM, AIOps, and Automation — designing solutions for enterprise clients and presenting them. In the last year I have:- - Delivered pre-sales solutioning across ITOM, AIOps & Automation for 14+ enterprise clients and built a pipeline worth $7mn ACV. - Mined large-scale ITSM ticket datasets to surface automation opportunities, reducing repeat incidents by ~30% - Worked directly with engineering and delivery teams to tune Automation & AI bots to real client workflows - Built reconciled, data-backed deliverables that hold up in CXO rooms Before this, I spent significant time building brand, content, and B2B channel strategy (CARS24, Rad Living, AIESEC) which today is an edge. I can turn a technical solution into a story business stakeholders will actually buy, not just a slide of features. When I'm not doing the above, you'll find me trying to work on my badminton skills. My most current obsession being hitting an accurate jump smash. Open to Presales, Solutions Consulting, and Technical Solution Architecture roles across IT Ops/AIOps consulting and product companies.

Location

Bengaluru

AI stack

claude

gemini

Work experience

Pre-Sales Consultant at Wipro, Jun 2025 - Present · 1 yr 6 mos, Led Pre-sales solutioning for enterprise clients across Observability, GenAI, AIOps & Automation providing an AI-led FMO, reducing manual effort by 30% and operational toil by 20%. Collaborated with engineering and delivery teams to fine-tune Automation & AI bots to client use cases. Drove continuous competency building with vendors and internal practice alignment, to promote new-age technologies to support net-new business growth. Produced accurate, reconciled and presentation-ready deliverables with transparent, data-backed logic for CXO presentations. Analyzed large-scale ITSM ticket datasets to identify automation opportunities reducing FTEs and costs by 20%, and MTTR by 25% Solutioned 14 deals bringing an ACV of approximately $7 million USD to pipeline.

Management Trainee at CARS24, May 2024 - Jun 2024 · 2 mos, On-site, - Launched and scaled the social media presence for the Noida and Ghaziabad markets, reaching a m-o-m 80% increase in new accounts per post through targeted content strategy. - Structured and streamlined the social media posting process, introducing a scheduling framework that improved content consistency and reduced manual turnaround time. - Owned end-to-end content creation, copywriting and creative design, ensuring brand consistency across all posts.

Content Strategist at Creso Factory, Oct 2021 - Nov 2021 · 2 mos, Gurugram, Haryana, India, - Copywriting - Content Design (labels, logo)

Project Management Intern at Rad Living, Aug 2021 - Jan 2022 · 6 mos, Noida, - In the Founders office, owned end-to-end brand content strategy and B2B channel sales ensuring a consistent brand voice from blogs to SEO - Conceptualized launch themes and creative direction for 30+ product launches, translating brand positioning into channel-specific creative execution - Led and managed the affiliate network, driving partnerships with premium D2C and lifestyle platforms including Jaypore, Amala Earth, LBB, Propshop, JuneShop, and Kalpane generating INR 2,00,000+ in revenue

Network Consultant and Growth Hacker at AIESEC in India, Jul 2020 - Jan 2021 · 7 mos, - Conducting local and international market research and formulating strategies which align with and compliment the SDG's and NITI Aayog - Downscaling national strategies to 3 Local chapters and ensuring proper execution. - Coaching these local chapters to help them hack supply, build international relations, plan and scale overall operations

Vice President | Social Sector at AIESEC in India, Feb 2020 - Jan 2021 · 1 yr, - Led 8 managers and 25 young individuals to scale operations in facilitating cross cultural exchanges from 12+ countries by partnering with NGOs, NPOs, schools, startups and MNCs running CSR initiatives. - During my tenure I turned the department from loss making to profitable in just 2 months. - The main focus areas were- International Relations, Client Relations, Marketing, Implementing and maintaining strong operational procedures and, an NPS score above 8. - Through a strong client network, we were able to impact 80% of the SDGs we aimed to work toward.

International Relations Manager at AIESEC in India, Aug 2019 - Jan 2020 · 6 mos, Delhi, India, - Managed a team of 5 talented, enthusiastic individuals to run International outreach campaigns to increase volunteer inflow. - Ensured strong internal processes to convert the inflow to volunteers who wanted to contribute to meaningful change.

Education

PGDM, Birla Institute of Management Technology (BIMTECH)

Bachelor of Commerce Honours - BCom (H), Business Administration and Management, General, Guru Gobind Singh Indraprastha University