Headline

QA Engineer | Manual & Exploratory Testing | API Testing (Postman) | JIRA | Agile | 4 Years in Banking & AI SaaS Platfor

About

Quality Assurance Engineer with 4 years of experience testing complex, high-stakes software — from banking collections platforms used by HDFC and other major lenders, to AI-driven contact center tools processing real-time conversation intelligence. I specialize in manual and exploratory testing, with hands-on experience across the full test lifecycle: writing test cases, executing regression and end-to-end testing, validating APIs through Postman, and tracking defects to resolution in JIRA. I'm comfortable working in fast-paced Agile teams, collaborating directly with product managers and developers through sprint ceremonies, and acting as the QA point of contact during release cycles. What I bring: Manual testing expertise — smoke, integration, regression, ad-hoc, and end-to-end testing API testing and validation using Postman (payloads, authentication, data integrity) Experience with Cucumber for writing feature files and monitoring automation runs Strong track record working directly with enterprise clients (HDFC, FICC, Indostar, Clix Capital, Lendingkart) to translate business workflows into test coverage Tools: JIRA, TestRail, Zephyr Scale, Git/GitHub, Postman I'm currently open to new QA Engineer opportunities where I can bring rigor and attention to detail to teams building products that matter. Let's connect.

Location

Guledgudda

AI stack

gemini

ChatGPT

Work experience

Functional Tester at Moolya, May 2025 - Present · 1 yr 6 mos, Bengaluru, Perform structured exploratory testing across Observe.ai's platform to uncover edge cases and usability issues Design and execute manual test cases for new features and regression cycles, covering real-time agent assist, post-call analytics, and quality management workflows Conduct API testing using Postman to validate REST API request/response payloads, authentication, and data integrity for CRM and telephony integrations Validate AI model outputs for call summaries, topic detection, and sentiment analysis Collaborate with product managers and developers in Agile ceremonies (sprint planning, standups, retrospectives) Log, track, and verify defects in JIRA with detailed reproduction steps Maintain test documentation and coverage across the Apex Pod feature set

Quality Assurance Engineer at Vymo, Oct 2022 - Apr 2025 · 2 yrs 7 mos, Bengaluru, Tested a SaaS-based CRM platform used by sales teams to manage lead lifecycles across Insurance and Banking, including the HDFC BWC collections implementation Owned QA for core modules: Allocations, Group Hierarchy, Activity Management System (AMS), Lead Management (LMS), User Management (UAM), Reports, and File Processing Jobs Wrote and executed manual test cases based on real customer scenarios; logged defects and retested after fixes Built and maintained automated regression test scripts using Cucumber (feature files) Monitored daily automation runs and manually validated failed test cases Acted as QA team SPOC during release cycles, coordinating with clients and internal stakeholders Performed daily read-only sanity checks in the production environment Participated in functional/technical discussions with clients and prepared status reports to flag project risks early

Design Engineer at Elite teknica private limited, Jan 2022 - Oct 2022 · 10 mos, Bangalore Urban, Karnataka, India

Education

BTech - Bachelor of Technology, Mechanical Engineering, KLE College of Engineering & Technology