Headline

Business Transformation & Strategy Leader | Program Management | EV Fleet | Supply Chain | Lean Six Sigma | DMAIC | P&L | ERP | Pan-India Operation

About

Business Transformation & Strategy Leader with 11+ years of experience architecting and delivering large-scale transformation programs across EV mobility, last-mile logistics, and supply chain verticals. I bring a rare combination — the strategic thinking to design transformation roadmaps and build business cases for C-suite, combined with the execution depth to personally drive results on the ground. My MBA in Strategy & Operations underpins every program I design. Transformation impact delivered: ▸ Managed Rs.15Cr+ ARR P&L — scaled city operations from Rs.8Cr to Rs.15Cr ARR ▸ Directed O&M for 15,000+ 2W EVs and 1,000+ 3W commercial LCVs across Pan-India ▸ Achieved 95%+ fleet uptime through DMAIC, Predictive Maintenance, and MTTR reduction ▸ Delivered 30% cost transformation via Lean waste elimination — industry-benchmark 3%/year ratio ▸ Led digital transformation: ERP (Odoo), VMS, Looker BI — BRD to Go-Live ▸ Rebuilt operations post-COVID from 8 to 112 buses in 18 months — 8M+ rides/year Strategic competencies: Business Transformation · Operating Model Design · Change Management · Program Portfolio Management · Digital Transformation · Benefits Realisation Execution depth: Lean Six Sigma (DMAIC) · EV Fleet O&M · Supply Chain Management · Inventory Optimisation (FIFO/LIFO, SKU Rationalisation, Safety Stock) · Warehouse Operations (5S, Slotting) · Vendor & Contract Management · P&L Ownership · ERP (Odoo) · Looker BI · Last-Mile Logistics Open to: · GM – Strategy & Operations · VP/AVP Operations Strategy · Senior Program Manager · Chief of Staff (Operations) · GM Business Excellence 📍 Gurugram · Open to relocate: Delhi NCR, Pune, Bengaluru, Dubai/UAE, Europe

Location

Gurugram

AI stack

claude

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Make

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Work experience

Senior Manager – Business & Fleet Operations Program at Zypp Electric, May 2023 - Present · 3 yrs 5 mos, Gurugram, Haryana, India, ▸ Architected national hub operations transformation program across 10 warehouses (150,000+ sq. ft.) — redesigned operating model using VSM and 5S, led 80+ team members to optimise 3 Lakh+ annual EV inventory movements. ▸ Built business case and led end-to-end digital transformation (ERP, VMS, Looker BI) — BRD to Go-Live — delivering real-time C-suite visibility of fleet KPIs. ▸ Designed and executed fleet cost transformation program using DMAIC — restructured vendor ecosystem, redefined SLA governance, delivered 30% cost reduction (3%/year maintenance ratio). ▸ Developed strategic sourcing framework for 1,000+ 3W LCVs and 15,000+ 2W EVs — built multi-year OEM/OES partnership ecosystem securing favourable CAPEX and supply SLAs. ▸ Achieved 95%+ fleet uptime via DMAIC and Predictive Maintenance — reduced MTTR from 18 hrs to under 6 hrs. ▸ Designed Pan-India city expansion playbook — greenfield site setup, 3PL coordination, charging infra deployment

Business Process Transformation Consultant at Exa Mobility, Dec 2022 - Mar 2023 · 4 mos, Pune District, Maharashtra, India, ▸ Designed and delivered greenfield operating model for 3 EV charging hubs (500+ fleet) — SOPs, safety stock norms, KPI frameworks from scratch. ▸ Applied RCA, PDCA, and TCO analysis — increased deployable fleet by 30% and reduced MTTR significantly. ▸ Built no-code asset tracking, cycle count, and inventory management platform (AppSheet) — eliminated manual errors, real-time supply chain visibility

Assistant Operations Manager at Wify Technologies, Apr 2022 - Oct 2022 · 7 mos, Mumbai, Maharashtra, India, ▸ Led operating model redesign — transitioned 40% of workforce to contractor framework enabling asset-light structure. ▸ Applied process re-engineering — achieved 95% daily site deployment consistency and reduced DSO by 40% ▸ Automated invoicing workflow — eliminated 90% of processing errors, reduced cycle time from 3 days to under 1 hour

Assistant Manager – City Growth Strategy & Operations Transformation at Chalo, Feb 2019 - Mar 2022 · 3 y 1 mo, Jabalpur, Madhya Pradesh, India, ▸ Designed and executed city growth strategy — delivered 88% ARR growth (Rs.8Cr to Rs.15Cr) with positive EBITDA under full P&L ownership. ▸ Led business continuity and recovery transformation post-COVID — rebuilt from 8 to 112 buses in 18 months achieving 8M+ rides/year ▸ Drove digital adoption transformation — achieved company-highest 65% digital ride penetration on key routes ▸ Executed biofuel cost transformation generating Rs.10 Lakhs/month in recurring savings

Head Of Operations at Cartrip.in, Oct 2017 - Feb 2019 · 1 yr 5 mos, Jabalpur Area, India, ▸ Managed P&L of Rs.13.1Cr ARR business across 2 cities — overseeing full fleet operations, team hiring, and customer relations for a 200-cab network. ▸ Built B2B channel alliances with travel businesses — grew private revenue by 15%. ▸ Implemented fleet maintenance SOPs reducing operational costs by 15%.

Education

Master of Business Administration, Strategy & Operations, Rani Durgavati Vishwavidyalaya

Master of Science (M.Sc.), Biotechnology, Rani Durgavati Vishwavidyalaya