Headline

State Ops Head - Solar Square Energy | Ex - Livspace | Scaled Solar & Interior Ops | RICS - MBA

About

Project & Operations Management professional with 5+ years driving multi-site project delivery across solar energy, construction, and B2C operations. Delivered 1,000+ projects worth ₹27 Cr, achieving a 40% TAT reduction, 30% fewer escalations, and NPS of 9.2. Skilled in aligning cross-functional teams to OKRs, eliminating execution roadblocks, and building operational frameworks from the ground up with hands-on experience coordinating internal teams, vendors, and external partners on the ground.

Location

Hosur

AI stack

claude

gemini

perplexity

ChatGPT

Work experience

State Operations Head at SolarSquare, May 2026 - Present · 5 mos, Bengaluru, Karnataka, India

Cluster Operations Manager at SolarSquare, May 2023 - Apr 2026 · 3 yrs, Bengaluru, Karnataka, India, - Managing end-to-end city operations across multiple solar projects, from initiation to delivery - Leading a team of 12, driving performance through structured KPIs and accountability systems - Improved operational efficiency through process optimization and cross-functional coordination - Built dashboards to track project progress, enabling data-driven planning and faster decision-making - Maintained NPS of 9.2 with 85%+ fill rate, ensuring high customer satisfaction at scale - Identified execution risks early and implemented mitigation strategies to avoid delays

Operations Lead at Livspace, Mar 2022 - May 2023 · 1 yr 3 mos, Hyderabad, Telangana, India, - Delivered 43 residential projects worth ₹4.6Cr, maintaining CSAT of 4.6 - Managed 12 active projects at a time, ensuring timely and within-budget completion - Ranked among Top 15 Operations Leads PAN India - Co-launched a program that reduced manual workload by 50%, improving team efficiency - Built dashboards to track timelines, budgets, and customer satisfaction metrics - Handled customer escalations end-to-end, ensuring retention and positive experience - Negotiated with vendors and subcontractors to optimize cost and timelines

Project Management Intern at Nambiar Builders, Jul 2021 - Aug 2021 · 2 mos, Bengaluru, Karnataka, India, Preparation of Master Schedule with resource and cost allocation Quantity Estimation and Cost Plan development Preparation of Cash Flows and S-Curve Prepared Site logistics Plan & Implementation of Value Engineering

Trainee Site Engineer at Renaatus Projects Private Limited, Apr 2019 - Nov 2019 · 8 mos, Chennai, Tamil Nadu, India, - Managed on-ground execution, ensuring alignment with timelines and milestones - Resolved design and technical issues to prevent delays - Coordinated with contractors and subcontractors for smooth execution - Handled billing cycles and ensured timely payments and documentation

Education

MBA, Construction Project Management, RICS School of Built Environment, Amity University

Bachelor of Engineering - BE, Civil Engineering, Bannari amman institute of technology