Headline

Product@Tekion

About

Product Manager with 5+ years of experience in leading cross-functional teams to deliver exceptional product outcomes. Achieved 60% YoY user growth, 57% engagement increase, and 21% retention improvement through data-driven strategies. Expertise in problem solving,stake holder management,product analytics, UI/UX optimization, SQL, A/B testing, and translating customer insights into high-impact product solutions.

Location

Chennai

AI stack

claude code

claude

lovable

notebooklm

CrewAI

Figma Make

Work experience

Product Manager at Tekion Corp, Apr 2026 - Present · 5 mos, • Co-owning a worldwide Tekion One event mobile app by managing cross-functional teams and logistics, successfully delivering global product showcase for customers and stakeholders • Created Customer Success command center to solve inefficient multi-tool usage problem, giving 60+ CS practi- tioners real-time and actionable views of their accounts in one interface

Associate Product Manager at Tekion Corp, Jan 2025 - Mar 2026 · 1 yr 3 mos, • Identified $2-3M revenue leakage from manual cancellation processes and led 4 cross-functional teams to build automated solution, delivering production-ready system in 3 months • Managed Tekion’s website revamp by coordinating marketing, development, and design teams across 31 pages, successfully delivering complete website refresh on schedule • Built AI-powered CS Tool to replace manual feedback tagging and slow data retrieval processes, reducing data access time from hours to minutes and improving productivity for 60+ CSMs

Product Manager at Nector, Aug 2022 - Jan 2025 · 2 yrs 6 mos, Remote, • Led website redesign to address poor engagement and positioning issues by implementing data-driven UI/UX improvements, boosting user engagement by 57% • Revamped product onboarding process by partnering with engineering to analyze user behavior patterns and feedback, reducing friction points and increasing new user retention by 21% • Restructured underperforming team by clarifying roles, aligning vision, and implementing agile processes and collaboration tools, resulting in 40% productivity increase and improved delivery timelines • Led cross-functional growth team across marketing, design, and engineering to optimize website content, design, and SEO strategy through data-driven decisions, achieving 16% increase in inbound leads and 60% YoY growth in new users • Built comprehensive help article library in collaboration with engineering and support teams by identifying frequently asked questions and creating structured documentation, reducing support response time by 5 hours per week and enhancing customer satisfaction • Conducted customer and sales interviews to identify pain points and market opportunities, translating insights into targeted product improvements and marketing campaigns that directly addressed user needs • Enhanced sales cycle by introducing segmented email campaigns and refining sales messaging based on customer insights, then conducted A/B testing of workflows to boost conversion rates by 7% • Partnered with engineering to design and build loyalty program metrics dashboard incorporating key performance indicators and ROI calculations, empowering customers to assess program performance and value

Junior Product Consultant at Hubbler, Dec 2021 - Aug 2022 · 9 mos, Bangalore Urban, Karnataka, India, • Conducted regular customer interviews and analyzed usage patterns to identify critical pain points and product needs, developing detailed personas that informed roadmap prioritization • Facilitated cross-functional collaboration with engineering and sales teams through regular meetings and shared documentation, ensuring product roadmap alignment with customer needs and business objectives • Analyzed customer feedback across support tickets, interviews, and surveys while researching competitive market trends, identifying high-impact product gaps and growth opportunities for roadmap inclusion

Machine Learning Data Associate at Amazon, Mar 2019 - Dec 2021 · 2 yrs 10 mos, Greater Chennai Area, • Developed efficient annotation workflows and implemented quality checks throughout the process to meet aggressive ML training timelines, achieving 110% productivity while maintaining strict data accuracy standards • Created centralized query tracking system and served as liaison between annotators and stakeholders, managing annotation and data collection queries to improve resolution time and team coordination • Performed in-depth analysis of annotation accuracy metrics, model performance indicators, and data quality trends, identifying patterns and implementing corrective actions that drove measurable product performance improvements

Education

CAP Product Management, Product Management, Upraised

PGP in Data Science and Engineering, Data Science, Great learning