Praveen Elametri profile photo 1 on Tal

Praveen Elametri

Working in Kriya Nextwealth Private Limited as a Assistant Team Leader

Karnataka

10+ years of work experience

Kriya NextWealth Private Limited
Nov 20214 yrs 7 mosPresent

Hubli, Karnataka, India

Kriya Nextwealth Pvt. Ltd
Nov 20214 yrs 7 mosPresent

Lead and mentor a team of agents, driving productivity and adherence to quality standards. Manage client calls and applications, ensuring timely communication and service. Provide process training for new hires and continuous coaching for existing staff. Share real-time updates with the team and resolve floor-level queries efficiently. Achieved consistent performance improvement across underperforming team members.
N S Infotech BPO Services
Oct 20176 yrs 10 mosJul 2024

Navanagar Hubli

Content writing
N. S. Infotech Limited
Oct 20174 yrs 1 moOct 2021

Delivered high-quality content operations with a focus on accuracy and deadline adherence. Played a central role in process documentation, updates, and implementation. Ensured compliance with information security standards and corporate policies.
Namsystech India Pvt Ltd
Aug 20161 yr 2 mosSep 2017

dharwad

Education

sges rural polytechnic

20134 yrs2017

Bachelor of Commerce

Karnataka State Educational Development Council

Join Praveen and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Praveen Elametri on Tal

Headline

Working in Kriya Nextwealth Private Limited as a Assistant Team Leader

About

Operations & Quality Analyst | Data-Driven Performance Improvement | Team Leadership I am a results-driven professional with 7+ years of experience in operations leadership and quality control, consistently improving team performance and customer satisfaction in fast-paced environments. I specialize in SLA monitoring, performance coaching, and data insights using Power BI and Advanced Excel. In my current role, I improved SLA compliance by 15%, reduced process errors by 20%, and contributed to AI-based content projects that enhanced delivery quality. I am now actively seeking new opportunities as a Quality Analyst, Process Analyst, or Data Operations Specialist where I can apply my analytical mindset, problem-solving approach, and commitment to operational excellence to support business growth and innovation.

Location

Karnataka

Work experience

Assistant Team Lead at Kriya NextWealth Private Limited, Nov 2021 - Present · 4 yrs 7 mos, Hubli, Karnataka, India

Operations Team Lead at Kriya Nextwealth Pvt. Ltd, Nov 2021 - Present · 4 yrs 7 mos, Lead and mentor a team of agents, driving productivity and adherence to quality standards. Manage client calls and applications, ensuring timely communication and service. Provide process training for new hires and continuous coaching for existing staff. Share real-time updates with the team and resolve floor-level queries efficiently. Achieved consistent performance improvement across underperforming team members.

Content Writer at N S Infotech BPO Services, Oct 2017 - Jul 2024 · 6 yrs 10 mos, Navanagar Hubli, Content writing

Operational Specialist at N. S. Infotech Limited, Oct 2017 - Oct 2021 · 4 yrs 1 mo, Delivered high-quality content operations with a focus on accuracy and deadline adherence. Played a central role in process documentation, updates, and implementation. Ensured compliance with information security standards and corporate policies.

Process Associate at Namsystech India Pvt Ltd, Aug 2016 - Sep 2017 · 1 yr 2 mos, dharwad

Education

sges rural polytechnic

Bachelor of Commerce, Karnataka State Educational Development Council

Praveen Elametri - Assistant Team Lead in Karnataka | Tal