assistant system engineer
Chennai, Tamil Nadu, India
Karur, Tamil Nadu, India
Bachelor of Engineering - BE, Mechanical Engineering
Mahendra Institutions
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Application Support Engineer with 3 years of experience in production monitoring, incident management, and root cause analysis across enterprise environments. Proficient in Control-M, Datadog, Kibana, Splunk, Grafana, and ServiceNow, with hands-on experience in batch job monitoring, system performance optimization, and alert configuration. Skilled in Unix, SQL, and with a strong focus on maintaining high availability and minimizing downtime through proactive issue detection and automation. Adept at collaborating with cross-functional teams to resolve critical incidents, enhance monitoring efficiency, and ensure SLA compliance. Passionate about continuous improvement and eager to grow into L2/L3 Application Support or DevOps roles, leveraging cloud technologies and automation to drive operational excellence. Key Highlights • 3 years of experience in application and infrastructure monitoring • Expertise in Control-M, Datadog, Kibana, Splunk, Grafana, and ServiceNow • Strong understanding of incident, problem, and change management (ITIL framework) • Skilled in log analysis, alert management, and performance dashboards • Good communication, analytical thinking, and team collaboration skills
Karur
System Engineer at Tata Consultancy Services, May 2022 - Present · 4 yrs 2 mos, Chennai, Tamil Nadu, India
Analyst at Objectways, Aug 2021 - May 2022 · 10 mos, Karur, Tamil Nadu, India
Bachelor of Engineering - BE, Mechanical Engineering, Mahendra Institutions