Headline

Digital Product @ 3M

About

I turn complex business and technology challenges into products and platforms that are simple, scalable, and valuable to users. With 14+ years of experience across business analysis, product thinking, program delivery, and cloud platform engineering, I bring a strong combination of customer focus, technical understanding, and cross-functional leadership. I work closely with users, engineering, security, operations, vendors, and leadership to identify needs, define priorities, shape roadmaps, improve adoption, and translate ideas into measurable outcomes. My experience includes developer platforms, enterprise technology, AI enablement, cloud transformation, governance, and cost optimization. What sets me apart is my ability to bridge business and technology, turning ambiguity into clear product direction and delivering solutions that improve user experience and create lasting business value.

Location

Bengaluru

AI stack

claude code

openai

githubcopilot

Amazon Q Developer

ChatGPT

ChatGPT Images

Work experience

Senior Cloud Platform Engineer at 3M, Nov 2022 - Present · 3 yrs 11 mos

Lead Project Manager - Omnichannel Marketing at Indegene, Apr 2021 - Nov 2022 · 1 yr 8 mos, Bengaluru, Karnataka, India, Managed multi-channel digital campaigns and personalized customer journeys, combining audience segmentation, social engagement, advertising, and campaign analytics. • Coordinated end-to-end campaign execution, including audience development, journey design, pre/post-campaign analysis, and performance monitoring. • Translated business requirements into statements of work, budgets, schedules, solution designs, and detailed project plans. • Managed delivery using Agile practices and tools including JIRA, Rally, and Microsoft Project, proactively tracking progress, risks, and dependencies. • Supported digital experiences through WordPress and Drupal while aligning campaign strategy with business objectives and SLA commitments.

DPM/ Technical Product Analyst at Opteamix, Nov 2016 - Apr 2021 · 4 yrs 6 mos, Bengaluru, Karnataka, India, Worked at the intersection of business, product, and engineering to translate client needs into scalable solutions for microservices-based platforms. • Translated stakeholder requirements into user stories, functional specifications, process flows, data models, and API contracts. • Partnered with clients, engineering, QA, and business teams to align requirements and guide delivery. • Assessed enhancements and change requests for business impact, dependencies, scope, and delivery risks. • Supported the complete delivery lifecycle, from discovery and development through UAT, deployment, and post-release support. • Performed root-cause and impact analysis to resolve defects and improve solution quality.

Lead - Business Analyst at IBM, May 2014 - Oct 2016 · 2 yrs 6 mos, Bangalore, Led business analysis and solution-design activities for enterprise telecom products, connecting customer requirements with technical delivery. • Managed requirements across discovery, process modelling, solution design, testing, implementation, deployment, and product training. • Translated complex customer needs into functional specifications, business processes, use cases, data flows, and system requirements. • Led mid-sized teams while contributing as a Business Process Modeller, Lead Systems Engineer, and Data Thread Architect. • Analysed impacts across applications, interfaces, business scenarios, and data elements for enterprise-scale changes. • Collaborated with customers, architects, engineering, and QA teams to deliver multiple Agile projects within agreed timelines.