Senior PM | GenAI, B2B SaaS | 0-to-1 Builder | Mailmodo (YC’21), IIT Roorkee

Bengaluru


Bengaluru, Karnataka, India

Bangalore

Bengaluru Area, India







Undergraduate, Electrical Engineering
Indian Institute of Technology, Roorkee
11-12th - PCM + CS
DAV Shyamli, Ranchi
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I'm passionate about building impactful B2B SaaS products that sit at the intersection of AI and real-world business problems. I am fluent in using AI to bring ideas to prototype and speed up development cycles. Currently at Quantzig, I lead product development of a global carbon accounting platform for a fortune 500 CPG company - built 100+ reporting dashboards, sunsetting a legacy tool, saving $350K in recurring Opex while managing global stakeholders across time zones. I also spearheaded the 0-to-1 build of a RAG-based Gen AI assistant for a market intelligence platform, cutting manual research time by 70% at 90% accuracy. Before this, I was at Mailmodo (YC '21), where I started as Head of Customer Success and helped take the company to $1M ARR. I used customer insights to transition into Product, where I built 0→1→10 features across marketing automation, intelligent recommendations, and integrations. With an overall 6+yrs experience in tech and business roles I bring a diverse set of experiences to the table. I started as an Engineer, toiled for UPSC civil services examination, took business operations by chance and landed in Product management by intent
Bengaluru
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Senior Product Manager at Quantzig, Jan 2024 - Present · 2 yrs 8 mos, Bengaluru, -- Spearheaded the '0-to-1' development of a RAG based Gen AI assistant for Spendedge market intelligence platform reducing manual research time by 70% and achieving accuracy of over 90% -- Built Global carbon accounting and reporting platform (EU CSRD Mandate + Scope 1, 2, 3 Emissions) for ABInBev, sunsetting a legacy tool and saving $350K in recurring annual opex. -- Drove 30% user engagement by developing browser extensions, MS Office add-ins, and CRM integrations.
Product Manager at Mailmodo, Jul 2022 - Dec 2023 · 1 yr 6 mos, -- Primarily handling integration and automation features at Mailmodo. Utilised prior experience as head of customer success to build features which helped marketers send better emails and create impactful marketing automations. -- Created 0-1 product features: recommendation engine, send time optimisation, audience analysis and fragmented scheduling to help marketers improve open rate and email campaign outcomes. Used data to ideate and iterate. -- Worked on building integrations with various apps and improved Mailmodo's journey feature increasing customer stickiness. Leveraged data insights (Excel, SQL, Amplitude) to prioritize features and monitor KPIs. -- Provided training and documentation for sprint release and feature launches working closely with marketing, customer success, and sales in an agile environment
Head of Customer Success at Mailmodo, May 2021 - Jul 2022 · 1 yr 3 mos, Bengaluru, Karnataka, India, -- Instrumental in taking Mailmodo to 1M ARR. Developed customer success process and roadmap from scratch. Built and led a team of 10 members - tech support and CSMs. Was promoted to lead role within few months of joining the organisation. -- Improved onboarding experience, reduced time to value and churn. Worked on a data driven approach to identify low utilization, predict churn, monitor account health and ensure long term value realization -- Worked with top startups from domains like e-commerce, fintech, edtech etc consulting them on their email marketing strategies and best practices.
Software Engineer at Samsung Research Institute, Jul 2014 - Jan 2015 · 7 mos, Bangalore
Project Engineer at WIPRO TECHNOLOGIES, Jul 2013 - Jun 2014 · 1 yr, Bengaluru Area, India
Student at IIT Roorkee, Jul 2009 - May 2013 · 3 yrs 11 mos, 1.Detection of a high impedance fault in transmission line using wavelet transformation technique. Simulations and data analysis performed on Matlab/Simulink with fault model realization in laboratory. 2.Identification and elimination of loop flows in a closed-loop transmission network by developing a suitable algorithm implemented in MATLAB . 3.Identification of optimal location and values of capacitors and distributed generators to be placed in a radial distribution system for improving bus voltage profile considering economic factors. Implemented in MATLAB using genetic algorithm and developed a GUI for testing on any general n bus system.
Undergraduate, Electrical Engineering, Indian Institute of Technology, Roorkee
11-12th - PCM + CS, DAV Shyamli, Ranchi
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