Dezerv | BITS Goa

On-site

On-site

Remote

India







Bachelor of Engineering, Electronics and Instrumentation
Birla Institute of Technology and Science, Pilani
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Software Engineer focused on designing and building scalable backend platforms, distributed systems, and business-critical products. Worked across product development, workflow automation, system architecture, and platform engineering while driving projects from design to production.
Bengaluru
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hermes agent
mcp
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Senior Software Engineer at Dezerv, Apr 2024 - Present · 2 yrs 5 mos, On-site, - Led the architecture and development of an in-house Expert Call Booking Platform, replacing third-party tooling with a scalable microservices-based solution. - Owned the Roster Management platform, building real-time scheduling and workforce management capabilities to improve advisor availability and customer engagement. - Designed and built backend services for CRM, notifications, and customer engagement using Go, AWS, Kubernetes, and event-driven architecture. - Improved platform reliability, observability, and engineering practices while driving technical design discussions and mentoring engineers.
Software Engineer at Dezerv, Jun 2022 - Mar 2024 · 1 yr 10 mos, On-site, - Designed and developed an asynchronous workflow execution platform on Argo Workflows (EKS) to orchestrate scheduled (CronWorkflows) and on-demand business workflows. - Built backend services for Portfolio Reviews and Mutual Fund Rebalancing, enabling automated investment workflows through event-driven microservices. - Developed the Family Portfolio backend, providing consolidated portfolio visibility across linked accounts. - Served as Security Champion, driving threat modeling and remediation initiatives to strengthen platform security.
Software Engineer Intern at Dezerv, Jul 2021 - Jun 2022 · 1 yr, Remote, - Contributed to the development of core backend services and REST APIs using Go. - Worked across the stack to build product features, integrate services, and support production releases. - Collaborated closely with the engineering team to deliver MVP features in a fast-paced startup environment.
Research Intern at Electrono Solutions Pvt. Ltd., May 2020 - Jun 2020 · 2 mos, India
Bachelor of Engineering, Electronics and Instrumentation, Birla Institute of Technology and Science, Pilani
github: https://github.com/pratikdex