Headline

Lead Digital Product Manager | AI Product | Platform PM | Agentic AI | GenAI | B2B & B2C SaaS | 0→1 | Growth | APIs | Product Strategy | Ex-Ford, ACL Digital(Stellantis),Accenture

About

Product leader with 7+ years of experience building AI-native and platform products across automotive, enterprise HR, and digital ecosystems. I have led product initiatives on Stellantis’ global white-labelled connected vehicle platform powering multiple brand applications and serving 34M+ users worldwide, along with AI-first workflows, platform modernisation, and measurable business outcomes. I work across product strategy, discovery, roadmapping, analytics, AI prototyping, and cross-functional execution with design, engineering, and business stakeholders. My focus areas include platform product management, GenAI, agentic AI, APIs, product growth, experimentation, and scalable product systems. I enjoy turning complex workflows into simple, reusable, high-impact product experiences.

Location

Bengaluru

AI stack

antigravity

claude code

claude

gemini

kimi

kiro

Work experience

Lead Digital Product Manager at TVS Digital, Oct 2025 - Present · 11 mos, Bengaluru, Leading end-to-end product delivery for enterprise HR platforms, replacing manual Excel-based workflows with scalable digital product journeys used across the organization. Authored PRDs and BRDs for 20+ use cases, cutting requirement ambiguity and compressing development cycle time for engineering teams Designed and shipped GenAI-powered automation pipelines (n8n, OpenAI APIs, prompt engineering) that reduced manual reporting and operations effort by 40% Built AI-driven prototypes using Cursor, Claude, and OpenAI APIs to validate product hypotheses before engineering handoff — enabling faster go/no-go decisions Established analytics governance layer with Power BI dashboards and data models, improving reporting accuracy and executive decision-making speed Introduced low-code/no-code experimentation frameworks, decoupling early-stage product validation from engineering capacity

Group Product Manager at ACL Digital, Jan 2025 - Oct 2025 · 10 mos, Bengaluru, Owned product initiatives for Stellantis’ global white-labelled connected vehicle platform powering multiple brand applications, serving 34M+ users, and consolidating 40+ legacy features into a shared architecture. • Standardised reusable platform capabilities and design patterns across multiple brands, improving UX consistency across 60+ screens while delivering $300K in annual cost savings. • Defined and executed an AI-first product roadmap for the connected vehicle platform, launching 4 conversational AI agents for dealership and customer engagement. • Built platform adoption dashboards and growth loops, increasing feature adoption by 19% and contributing $1.9M ARR across the connected vehicle ecosystem. • Led cross-border delivery with 6 PMs and 15 engineers/designers across multiple locations, improving sprint velocity by 20%. • Led migration from legacy brand-specific experiences to a shared global platform with zero customer churn, enabling faster rollout across multiple Stellantis brands. • Defined shared platform capabilities including remote vehicle commands, vehicle health, EV charging, digital key, geofencing, navigation, and connected services reused across multiple Stellantis brands.

Product Manager at Ford Motor Company, Feb 2023 - Oct 2024 · 1 yr 9 mos, Hybrid, Owned B2B infrastructure and internal tooling products for Ford's global operations — managing a portfolio of 200+ enterprise projects with 99.8% uptime and 95% SLA compliance. Generated $2.5M in incremental ARR by partnering with Sales and Customer Success to drive feature activation and enterprise adoption Delivered $700K in operational cost savings through platform optimization and infrastructure improvements Deployed an AI/NLP-powered support chatbot that autonomously resolved 40% of L1 queries — improving CSAT by 20% and reducing agent workload Built and launched a global feedback management platform integrated with BMC Smart IT, lifting CSAT by 63% and boosting NRR by 18% Launched a B2B self-service portal across multiple geographies, improving first-contact resolution by 22% and driving 25% adoption growth

Market Research Analyst at Ford Motor Company, Apr 2022 - Feb 2023 · 11 mos, Chennai, Served as the product intelligence layer for Ford's technology selection decisions — translating research into actionable product strategy. Conducted Gartner Hype Cycle-based technology assessments, identifying high-potential emerging technologies that improved operational efficiency by 25% Gathered insights from 200+ stakeholders through structured qualitative and quantitative research to inform roadmap priorities Built interactive dashboards that accelerated data-driven decision-making speed by 40%

Associate Product Manager at Ford Motor Company, Nov 2019 - Apr 2022 · 2 yrs 6 mos, Chennai, Tamil Nadu, India, Began product career at Ford's enterprise technology division — progressing from execution to strategy ownership across B2B product lines. Drove B2B product adoption by 25% and lifted customer satisfaction by 63% through a data-driven go-to-market strategy Spearheaded deployment of AI-powered chatbots, improving customer interaction efficiency by 40% Led API integration and database migration achieving 99.9% system uptime and 25% improvement in data accuracy Launched Ford's joint venture process, establishing a new global partnership initiative across business units Managed cross-functional alignment across engineering, IT, and customer service — delivering 20% operational efficiency improvement

Business Analyst at Accenture, Jun 2019 - Nov 2019 · 6 mos, Bengaluru, Partnered with insurance clients to define product strategy and KPIs, improving claims processing efficiency by 15% Designed data-backed pricing models, reducing project overheads by 12% Improved survey systems and customer feedback workflows, increasing response rates by 22% Built predictive analytics models for risk assessment and reporting automation

Education

MBA(Global), SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney

Bachelor’s Degree, Computer Science, Kalinga Institute of Industrial Technology, Bhubaneswar

Public links

github: https://github.com/Pratikrishi97