Pratik Kumar Gupta profile photo 1 on Tal

Pratik Kumar Gupta

Transforming Customer Engagement through Scalable CPaaS & API Integration

Noida

13+ years of work experience

ValueFirst
Apr 20242 yrs 3 mosPresent

Gurugram

- Client acquisition in Government, BFSI and big Enterprises, driving significant growth in CPaaS revenue (SMS, WhatsApp API, Voice, Email & RCS solutions) - Delivered end to end sales ownership from lead generation and solution pitch to contract closure and onboarding. - Identified and nurtured strategic alliances with key ecosystem partners (e.g., Meta Business Partners, Telcos). - Partnered with marketing and tech teams to design customized communication workflows improving client engagement KPIs.
ValueFirst
Mar 20231 yr 1 moMar 2024

Gurugram, Haryana, India

- Led end to end enterprise sales cycle, from prospecting and pitching to negotiation and closure for CPaaS products (SMS, WhatsApp API, Email, Voice, and RCS). - Successfully acquired and onboarded new enterprise clients, contributing to consistent YoY revenue growth. - Conducted product demos and ROI presentations to CXO-level stakeholders to showcase platform value. - Collaborated with internal solution, marketing, and delivery teams to create customized client communication strategies.
Sinch
Apr 20221 yrMar 2023

Noida, Uttar Pradesh, India

- Hunting and Farming Enterprise client. - Building good rapport and maintaining relationship with clients - Achieved 120% of annual sales target 2022-23 - Achieving revenue Target - Maintaining overall Gross profit across the clients
Sinch
Feb 20202 yrs 2 mosMar 2022

Noida, Uttar Pradesh

- New Client Acquisition (Enterprise) - Selling products - SMS, Voice, Email, IVR, WhatsApp Business API, AI Chatbot, Marketing Automation - Onboarding New Enterprise clients in vertical assigned. - Onboarded big brand names in Enterprise including few unicorns with good MRR. - Building good rapport and maintaining relationship with client - Looking after clients of North India
Mtalkz
Jul 20197 mosJan 2020

Noida Area, India

- New Enterprise client acquisition. - Drafting proposal industry-wise. - Agreement and documentation with clients. - Available for F2F meeting PAN India. - Revenue generation and relationship management with clients.
Gupshup
Nov 20144 yrs 6 mosApr 2019

New Delhi Area, India

* New Enterprise Client acquisition * Handling new Sales inquiries independently. * Requirement gathering. * Suggesting them the right Bundle (Products and Services) fit through the help of my technical expertise. * Present them the right offerings (Products and Services) fit through PPTs. * Drafting the Techno-Commercial Proposal. * Handling Objections and Negotiations.
Knowlarity Communications
Sep 20122 yrs 2 mosOct 2014

Gurgaon, India

B2B (Corporate Sales), Selling Cloud-based IVR Service and Toll-free number to Corporate clients.

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Headline

Transforming Customer Engagement through Scalable CPaaS & API Integration

About

I'm a results-driven Strategic Account Sales Person with a proven track record in Government, BFSI & enterprise sales, client relationship management, and exceeding revenue targets. With over 14 years of experience in the CPaaS industry, I have consistently delivered outstanding results by combining strategic planning, effective communication, and solution-driven selling.

Location

Noida

Work experience

Senior Manager at ValueFirst, Apr 2024 - Present · 2 yrs 3 mos, Gurugram, - Client acquisition in Government, BFSI and big Enterprises, driving significant growth in CPaaS revenue (SMS, WhatsApp API, Voice, Email & RCS solutions) - Delivered end to end sales ownership from lead generation and solution pitch to contract closure and onboarding. - Identified and nurtured strategic alliances with key ecosystem partners (e.g., Meta Business Partners, Telcos). - Partnered with marketing and tech teams to design customized communication workflows improving client engagement KPIs.

Strategic Account Sales Manager at ValueFirst, Mar 2023 - Mar 2024 · 1 yr 1 mo, Gurugram, Haryana, India, - Led end to end enterprise sales cycle, from prospecting and pitching to negotiation and closure for CPaaS products (SMS, WhatsApp API, Email, Voice, and RCS). - Successfully acquired and onboarded new enterprise clients, contributing to consistent YoY revenue growth. - Conducted product demos and ROI presentations to CXO-level stakeholders to showcase platform value. - Collaborated with internal solution, marketing, and delivery teams to create customized client communication strategies.

Manager - Enterprise Sales at Sinch, Apr 2022 - Mar 2023 · 1 yr, Noida, Uttar Pradesh, India, - Hunting and Farming Enterprise client. - Building good rapport and maintaining relationship with clients - Achieved 120% of annual sales target 2022-23 - Achieving revenue Target - Maintaining overall Gross profit across the clients

Deputy Manager - Enterprise Sales at Sinch, Feb 2020 - Mar 2022 · 2 yrs 2 mos, Noida, Uttar Pradesh, - New Client Acquisition (Enterprise) - Selling products - SMS, Voice, Email, IVR, WhatsApp Business API, AI Chatbot, Marketing Automation - Onboarding New Enterprise clients in vertical assigned. - Onboarded big brand names in Enterprise including few unicorns with good MRR. - Building good rapport and maintaining relationship with client - Looking after clients of North India

Enterprise Sales Manager at Mtalkz, Jul 2019 - Jan 2020 · 7 mos, Noida Area, India, - New Enterprise client acquisition. - Drafting proposal industry-wise. - Agreement and documentation with clients. - Available for F2F meeting PAN India. - Revenue generation and relationship management with clients.

Enterprise Sales Manager at Gupshup, Nov 2014 - Apr 2019 · 4 yrs 6 mos, New Delhi Area, India, * New Enterprise Client acquisition * Handling new Sales inquiries independently. * Requirement gathering. * Suggesting them the right Bundle (Products and Services) fit through the help of my technical expertise. * Present them the right offerings (Products and Services) fit through PPTs. * Drafting the Techno-Commercial Proposal. * Handling Objections and Negotiations.

Senior Executive (Corporate Sales) at Knowlarity Communications, Sep 2012 - Oct 2014 · 2 yrs 2 mos, Gurgaon, India, B2B (Corporate Sales), Selling Cloud-based IVR Service and Toll-free number to Corporate clients.