Headline

SDE-2 at Swiggy | ex-SAP | BITS Pilani

About

Pratik Chitlangia is a Java Backend Developer with a strong focus on building scalable, high-performance, and reliable backend systems. At SAP Labs India, he contributes to the development of enterprise-grade CRM solutions by designing and maintaining microservices using Java, Spring Boot, gRPC, Docker, and Kubernetes. He has extensive experience in building REST/gRPC APIs, working with SQL and NoSQL databases like MySQL and MongoDB, and implementing DevOps practices using tools such as Jenkins and CI/CD pipelines. Pratik is also well-versed in testing frameworks like JUnit, Jest, and Playwrights, and has collaborated closely with cross-functional teams to deliver production-ready solutions. Known for taking complete ownership of his work, Pratik excels at system design, performance optimization, and clean code practices. He’s passionate about solving real-world problems, improving system reliability, and mentoring others along the way. Pratik holds an M.Tech in Software Engineering from BITS Pilani, and a B.Tech in Computer Science Engineering from Amity University, Kolkata. His academic background has equipped him with a solid foundation in algorithms, distributed systems, and software design principles. Always learning, always building - Pratik continues to explore and grow as a developer in the world of scalable backend systems.

Location

Bengaluru

AI stack

claude

cursor

github copilot

openai

windsurf

claudecode

Work experience

Software Development Engineer II at Swiggy, Mar 2026 - Present · 6 mos, Bengaluru

Developer Associate at SAP, Aug 2022 - Mar 2026 · 3 yrs 8 mos, Bengaluru, Karnataka, India, Contributing to the development of SAP C/4 HANA Sales Cloud, a leading CRM platform used by over 2000 enterprise customers worldwide. • Led end-to-end design, development, deployment, and maintenance of key modules in the Sales Cloud using Java, Spring Boot, Angular, gRPC, and Kubernetes, ensuring adherence to industry standards and best practices. • Delivered new feature implementations and critical bug fixes under tight deadlines, including creating hotfixes and emergency patches for customer-facing issues. • Implemented a caching layer reducing redundant evaluations and significantly im- proving performance for frequently accessed data and to handle consistency in com- plex multi-tenant environments. • Designed and executed a MongoDB batch job to update 3M documents, adding a new field to support enhanced query performance. Ensured minimal downtime and seamless integration by leveraging async batch operations and aggregations. • Collaborated with cross-functional teams across product management, QA, and De- vOps to gather requirements, define scope, and ensure on-time, high-quality delivery of features and updates. • Resolved 30+ critical and high priority customer issues within Time-to-solve KPI, which helped maintain SLA. • Played a key role in refactoring legacy code and optimizing performance for better scalability and maintainability. • Improved system reliability by introducing automated test suites, enhancing the overall CI/CD pipeline using Jenkins, and integrating DevOps practices. • Gained significant experience in database management, working with MySQL and NoSQL databases to handle complex data queries and operations. • Proactively participated in knowledge-sharing sessions and mentoring junior team members on best coding practices, software design patterns, and DevOps strategies. • Adapted to team needs by working as a Frontend, Backend, and Full Stack Developer across three teams, ensuring seamless end-to-end development.

Senior Analyst Intern at Capgemini, Mar 2022 - Jun 2022 · 4 mos, Mumbai, Maharashtra, India

Associate Data Engineer at MandelBulb Technologies, Aug 2021 - Nov 2021 · 4 mos, Jaipur, Rajasthan, India, Developed and optimized ETL processes using Azure Data Factory. • Enhanced pipeline scalability with modularization techniques. • Performed data validation and transformation using Data Flow transformations.

Education

Master of Technology - MTech, Software Engineering, Birla Institute of Technology and Science, Pilani

Bachelor of Technology - BTech, Computer Science, Amity University Kolkata