Headline

Retail Banking Professional | AML & KYC Compliance | Customer Service & Banking Operations | Risk Management | BFSI Sector Enthusiast

About

I’m a Banking Operations and Compliance Professional with over 2 years of experience in the BFSI sector, currently working with Tata Consultancy Services (TCS). My expertise lies in AML/KYC compliance, Customer Due Diligence (CDD), loan processing, mortgage documentation review, and risk assessment. I enjoy solving complex operational challenges, ensuring regulatory compliance, and helping financial institutions maintain the highest standards of integrity and customer trust. As I continue to grow my career, I am seeking opportunities in Retail Banking, AML/KYC Operations, Compliance, Risk Management, Mortgage Operations, and Financial Crime Prevention. My goal is to contribute to organizations that value operational excellence, regulatory compliance, and customer-centric financial services while expanding my expertise in the global BFSI landscape.

Location

Indore

Work experience

Anti-Money Laundering Analyst at Tata Consultancy Services, Jun 2024 - Present · 2 yrs 1 mo, Conduct end-to-end KYC onboarding and periodic refresh reviews for 500–600 high-value customer and loan profiles monthly, covering CDD and EDD checks, PEP screening, and sanctions/OFAC list verification against global watchlists. Identify, investigate, and escalate potential financial crime red flags including structuring, smurfing, and transaction anomalies; prepare SAR documentation in alignment with PMLA and internal AML policy frameworks. Execute rigorous adverse media screening and risk-based profiling to classify customers into low, medium, and high-risk tiers, ensuring compliance with FATF Recommendations and BSA/AML regulatory standards. Perform detailed mortgage documentation reviews and loan underwriting quality checks, maintaining 100% SLA adherence and zero-defect output across a team pipeline of 3,000+ files monthly. Design and automate daily/weekly MIS performance dashboards using advanced Excel (Pivot Tables, VLOOKUP, conditional formatting), providing senior stakeholders with real-time compliance and operational pipeline visibility. Collaborate cross-functionally with compliance officers and risk teams to resolve documentation discrepancies and ensure audit-ready case files aligned with institutional mandates and international banking standards.

Associate at Tata Consultancy Services, Jan 2024 - Present · 2 yrs 6 mos, Indore, Madhya Pradesh, India, I am a motivated and detail-oriented professional with a strong interest in the BFSI and technical support domain. I have a foundation in problem-solving, customer handling, and basic technical skills, and I am continuously learning to improve my expertise in SQL, systems support, and financial operations. I am looking for opportunities where I can contribute to organizational success while building my career with companies like Accenture or JPMorgan Chase. I believe in consistency, discipline, and continuous growth.

Sales And Marketing Intern at Amigines, 2022 - Present · 4 yrs 6 mos, Supported data-driven marketing campaigns and lead generation initiatives; developed reporting dashboards tracking campaign ROI and digital engagement metrics.

Business Development Intern at A.V.N Infotech, 2022 - Present · 4 yrs 6 mos, Conducted B2B market research and competitor analysis to map regional tech sector opportunities, optimizing lead qualification pipelines and supporting business growth initiatives.

Community influence at InAmigos Foundation, Apr 2022 - Jun 2022 · 3 mos

Marketing Department at A.V.N Infosoft, Jan 2020 - Mar 2020 · 3 mos

Education

Bachelor of Business Administration, Human Resources Management/Personnel Administration, General, Devi Ahilya Vishwavidyalaya

Secondary, Sarafa Vidya Niketan (CBSE)