Headline

Product Manager | B2B SaaS, Marketplace, B2C | 0→1, Growth | Product Analytics, AI Product Management

About

I’m a Product Manager who likes figuring things out — particularly messy problems where the answer isn’t immediately obvious. I’ve worked across 𝗕𝟮𝗕 𝗦𝗮𝗮𝗦, 𝗛𝗥𝗧𝗲𝗰𝗵, 𝗺𝗮𝗿𝗸𝗲𝘁𝗽𝗹𝗮𝗰𝗲 𝗮𝗻𝗱 𝗮𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀, taking products from 𝟬→𝟭, working on 𝗴𝗿𝗼𝘄𝘁𝗵, and understanding how products work within the broader business. I’d describe myself as a 𝗴𝗲𝗻𝗲𝗿𝗮𝗹𝗶𝘀𝘁 𝗯𝘆 𝗰𝗵𝗼𝗶𝗰𝗲. I’m comfortable entering unfamiliar domains, learning the business, users and workflows, and getting meaningfully productive within about a month. I actually enjoy the “𝗜 𝗸𝗻𝗼𝘄 𝗮𝗯𝘀𝗼𝗹𝘂𝘁𝗲𝗹𝘆 𝗻𝗼𝘁𝗵𝗶𝗻𝗴 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗶𝘀” stage — give me a new domain and I’ll happily disappear down the rabbit hole. I’m a 𝗱𝗮𝘁𝗮-𝗶𝗻𝗳𝗼𝗿𝗺𝗲𝗱 𝗣𝗠 who likes using data to understand what’s actually happening before deciding what to do. I’m particularly interested in where 𝗽𝗿𝗼𝗱𝘂𝗰𝘁, 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 intersect, and I like getting hands-on with technology. More recently, that has included 𝗔𝗜 𝗽𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗶𝗻𝗴 — using AI to test ideas and build things quickly. 𝗪𝗵𝗮𝘁 𝗜 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗴𝗲𝘁 𝗯𝗲𝘁𝘁𝗲𝗿 𝗮𝘁 𝗻𝗲𝘅𝘁 𝗶𝘀 𝗺𝗼𝘃𝗶𝗻𝗴 𝗳𝘂𝗿𝘁𝗵𝗲𝗿 𝘂𝗽𝘀𝘁𝗿𝗲𝗮𝗺. I’ve spent my career so far (~𝟯.𝟱 𝘆𝗲𝗮𝗿𝘀) learning how to take products from idea to reality — figuring out the problem, making decisions, working with design and engineering, and getting things shipped. I now want to spend more time on the questions one level above that: 𝗛𝗼𝘄 𝗱𝗼𝗲𝘀 𝗮 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝘁𝗿𝗮𝗻𝘀𝗹𝗮𝘁𝗲 𝗶𝗻𝘁𝗼 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗼𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗶𝗺𝗽𝗮𝗰𝘁? 𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗯𝘂𝗶𝗹𝗱 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝘁𝗵𝗮𝘁 𝗰𝗿𝗲𝗮𝘁𝗲 𝘁𝗵𝗮𝘁 𝗶𝗺𝗽𝗮𝗰𝘁? I’m also increasingly interested in 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘁𝗵𝗶𝗻𝗸𝗶𝗻𝗴, 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀 𝗮𝗻𝗱 𝗱𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗳𝗼𝗿 𝘀𝗰𝗮𝗹𝗲. How do you make a decision today that makes the next ten easier? How do you build processes that let teams move independently instead of constantly blocking one another? How do you create foundations that make building the next thing easier? That’s the direction I’d like to grow in: 𝗳𝗿𝗼𝗺 𝗯𝗲𝗶𝗻𝗴 𝗴𝗼𝗼𝗱 𝗮𝘁 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 to 𝗯𝗲𝘁𝘁𝗲𝗿 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗮𝗻𝗱 𝘀𝗵𝗮𝗽𝗶𝗻𝗴 𝘁𝗵𝗲 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲 𝗴𝗼𝗼𝗱 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗽𝗼𝘀𝘀𝗶𝗯𝗹𝗲. 𝟬→𝟭, 𝗕𝟮𝗕 𝗦𝗮𝗮𝗦, 𝗔𝗜 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀, 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀, 𝗚𝗿𝗼𝘄𝘁𝗵, 𝗠𝗮𝗿𝗸𝗲𝘁𝗽𝗹𝗮𝗰𝗲𝘀, 𝗛𝗥𝗧𝗲𝗰𝗵

Location

Greater Bengaluru Area

AI stack

aistudio

claude code

claude

lovable

manus

notebooklm

Work experience

Product Manager at Classplus, Sep 2026 - Present · 2 mos, - Lead a team of 3 product engineers and 4 developers on the Polaris admissions funnel and internal products, with the goal of raising the talent density of entering students. - Launched the NYPO registration flow: 250 individual student registrations within one week of launch; now optimising school-level registrations. - Driving migration of the sales and marketing CRM to an education-specific CRM : auditing each admissions stage to map captured data to CRM fields and the sales/marketing actions it should trigger, aimed at more efficient nurture journeys and higher conversion.

Product Manager - greytHR Payroll at Greytip Software Pvt. Ltd., Feb 2025 - Sep 2026 · 1 yr 8 mos, Bengaluru, Karnataka, India, - Owned the Payroll product line on greytHR — Platform Payroll (LOP, arrears, Full and Final settlement etc. ), India statutory payroll (PT, IT, FBP etc.) and multi-market payroll (Indonesia BPJS/PPh 21, Saudi Arabia GOSI etc.). - Fixed a top-8 customer pain point: arrears mismatches, traced to arrears being calculated on cumulative values instead of actual effective dates. Shipped alongside a new date-wise LOP feature — adopted by 200+ accounts within 6 months of release. - Built a payroll mode that didn't exist: Fixed Days Payroll Processing, required for Saudi Arabia and Singapore where payroll runs on a fixed-days basis — plugged a gap that was blocking those markets. - Led legacy decommissioning of a payroll processor: replaced it with an improved engine that sped up payroll processing times. Correctness of the new engine was the core risk given payroll's complexity — devised the strategy to verify accuracy against the legacy system, segmented customers for rollout, built a phase-wise rollout plan, and drove stakeholder agreement on the approach. - Delivered under regulatory deadline: led the IT Act 2025 / IT Rules 2026 compliance rollout — shipped within a week of the government notification, keeping 30,000+ Indian companies compliant. - Owned international expansion strategy for greytHR Payroll by building a data-driven market scoring framework evaluating 20 SEA and Middle East markets across TAM, regulatory complexity, competitive landscape, and market readiness, resulting in a prioritized 2-year roadmap adopted by executive leadership for global rollout.

Product Manager, greytHR PRO at Greytip Software Pvt. Ltd., Feb 2024 - Sep 2026 · 2 yrs 8 mos, - Led 0→1 launch of greytHR PRO for Payroll Service Providers from product strategy through GTM execution across India, achieving 30+ customers acquisitions in the first quarter. - Scaled greytHR PRO from 4 beta to 48 enterprises in 4 months in India through product-led growth strategies - self-serve demos, in-product referral mechanics, and support-driven activation - achieving near-zero CAC growth while maintaining 85% user retention. - Built analytics infrastructure from ground up implementing event tracking, defining core KPIs (DAU/MAU, feature adoption, retention cohorts), and creating dashboards in Google Analytics and Superset, reducing decision cycle time by 40%. - Drove product iteration velocity shipping 16 features in 12 months through end-to-end ownership from user research to launch, with 11 features sustaining 80%+ MAU retention and directly improving product-market fit metrics. - greytHR PRO became the anchor product for the expansion of greytHR in international markets like Indonesia and Middle east by onboarding the first ~30 enterprise customers in these markets.

Product Manager at Vumonic Datalabs, Aug 2023 - Feb 2024 · 7 mos, On-site, - Reduced client data delivery timelines by 8 days (from 7-day delays to 1-day early) by redesigning ETL pipelines and data processing workflows for enterprise analytics clients, improving operational efficiency and client satisfaction scores - Led 0→1 development of email templates and analytics platform by defining product requirements, creating wireframes in Visily, and collaborating with engineering team to deliver beta-ready product in 4-week sprint cycle, enabling clients to track campaign performance metrics Owned 2 products (An email templates and analytics platform AND a Consumer and Market Insights platform) and Client data deliveries. This involved working with various teams : - Design (wireframes, UI/UX design) - Tech (Data governance, Backend and Frontend web development) - Data(Data Processing and Cleaning, Quality Assurance) - Marketing (Go To Market strategy) and - Business (Insights, Client requirements).

Product Manager at Rapido, Dec 2021 - May 2022 · 6 mos, Bangalore Urban, Karnataka, India, - Owned 'My Route Booking' feature on Captains' app, a marketplace optimization tool enabling captains to select preferred routes, directly impacting driver earnings and supply-side engagement in the marketplace - Conducted 100+ hours of user research and SQL-based marketplace analysis to understand driver behavior patterns, demand dynamics, route preferences, and ride distance optimization, presenting insights to product leadership to inform feature roadmap and pricing strategy - Designed and executed A/B experiments in Delhi and Jaipur markets using in-house experimentation platform, demonstrating 50% improvement in driver engagement (measured by # of drivers pinged) in test cohort, informing rollout strategy across 15+ cities. - Collaborated with 6+ teams on a regular basis for the end-to-end product development process including design, development, data, customer support etc.

Education

Bachelor's degree, Computer Science and Engineering, UVCE

Public links

github: https://github.com/prathibha-n

nprathibhawrk.wixsite.com: https://nprathibhawrk.wixsite.com/portfolio