Headline

Analyst @ Deloitte India | QA Engineering & Client Delivery on Enterprise Platforms | SAFe® 6 Practitioner

About

I work at the intersection of quality engineering and client delivery on enterprise platform projects. My role sits in two places at once: as QA, I validate releases and investigate issues in partnership with developers and business analysts; as service lead, I own ticket tracking end-to-end, keep stakeholders informed, remove blockers, and drive incidents through to closure. That combination means I'm equally comfortable in a bug report and in a stakeholder call. Before Deloitte, I built back-end systems as a developer — REST APIs, CRUD design, database schema work, and front-end performance improvements, all shipped and version-controlled through GitHub. That hands-on build experience grounds my QA work now: I'm not just checking whether something's broken, I understand why. I recently completed my Certified SAFe® 6 Practitioner certification and continue building out my technical foundation in quality engineering and automation on my own time. Always open to connecting, learning, and collaborating with professionals across the technology industry.

Location

Mumbai

AI stack

claude code

claude

gemini

lovable

openai

ChatGPT

Work experience

Analyst at Deloitte, Jan 2025 - Present · 1 yr 8 mos, Mumbai, Maharashtra, India, Own dual QA Engineer and Service Manager responsibilities on an enterprise platform delivery team for a global client. - Validate platform quality and investigate production issues in partnership with developers and business analysts - Own end-to-end ticket tracking and stakeholder communication as Service Manager — surfacing status, removing blockers, and escalating where needed to keep releases on track - Drive incidents through to closure, balancing root-cause investigation with clear, timely updates to business stakeholders - Collaborate across cross-functional teams on platform improvements and release support in an Agile/SAFe delivery model - Recognized with a "Move the Dot – Team" award for collaboration and delivery impact

Intern at Deloitte, Sep 2024 - Jan 2025 · 5 mos, Hybrid, - Completed structured onboarding across enterprise platform workflows as part of initial project alignment - Gained hands-on exposure to Agile delivery, workflow coordination, and enterprise platform operations - Participated in testing activities and knowledge-transfer sessions supporting ongoing delivery work - Worked directly with delivery teams to learn issue-tracking processes and operational collaboration practices — the foundation for the QA/Service Manager role that followed

Backend Developer Intern at Metavian Technologies, Jun 2022 - Feb 2023 · 8 mo, Mumbai, Maharashtra, India, - Built and tested REST APIs using Flask across multiple web-based projects - Designed and implemented CRUD functionality and database schemas to support dynamic application workflows - Improved application responsiveness through front-end performance enhancements - Collaborated on website design and feature implementation with cross-functional development teams - Maintained version control workflows via GitHub and supported deployment/maintenance on live servers

Education

Bachelor of Technology - BTech, Computer Engineering, Thadomal Shahani Engineering college

Grade 12, HSC, Pace Junior Science College

Public links

github: https://github.com/Prathamm2002