---
title: "Prateek Tiwari - Founder's Office in Bengaluru | Tal"
description: "Meet Prateek Tiwari, Building MindPeers | Founder’s Office based in Bengaluru. AI stack includes claude code, notebooklm, and claudecode."
image: "https://tal.club/meet/prateek-tiwari/share-image"
---

# Prateek Tiwari on Tal

## Headline

Building MindPeers \| Founder’s Office

## About

I come with 2\.5 years of dynamic experience in community management, project leadership, and process optimization\. My passion lies in identifying operational inefficiencies and transforming them into streamlined, efficient processes that enhance customer satisfaction and operational outcomes\. Currently, I’m leading an innovative pilot project at WeWork India, focused on centralizing and optimizing how we manage and resolve customer issues through a ticketing system that involves collaboration with multiple cross\-functional teams to improve communication, reduce resolution times, and elevate the overall customer experience\. My core strengths rely upon bringing diverse teams together to drive innovative solutions, whether it’s improving processes, leading critical initiatives, or refining the operational experience\. I’m adept at bridging the gap between strategy and execution while fostering collaboration across departments\. I thrive in roles that require both analytical thinking and creative problem\-solving\.

## Location

Bengaluru

## AI stack

claude code

notebooklm

claudecode

Granola

Make

Napkin AI

## Work experience

Founder's Office at MindPeers, May 2026 \- Aug 2026 · 3 mo, Remote, • Partner with founders on strategic initiatives across growth, product, partnerships, and commercial operations\. • Orchestrated executive HR roundtables with Aon \(Hong Kong\) and Nova Benefits \(India\), strengthening enterprise partnerships and market presence\. • Built an AI\-powered outbound engine \(Clay, Apollo, Vibe Prospecting\), generating 200\+ enterprise prospects while cutting manual prospecting effort by 40%\. • Led AEO initiatives through AI\-first content and community engagement, boosting visibility across AI platforms by 15%\. • Partnered with Product and Engineering on the MindPeers Voice Signals launch and HR analytics dashboard revamp\. • Developed APAC pricing models across India, Singapore, Thailand, and the Philippines while optimising therapist utilisation through data\-driven improvements

Community Lead → Lead, Strategy and Operations at WeWork India, Oct 2025 \- Apr 2026 · 6 mo, Bengaluru, ▪ Co\-developed WeWork India's portfolio densification framework, unlocking 8\-10% additional Work Units and improving long\-term revenue with zero real\-estate footprint expansion\. ▪ Built the financial models on Work Unit \(WU\) Density and PD/WU metrics off 9 months of occupancy data, identifying underutilised space and prioritising initiatives projected to deliver a \~10% margin uplift\. ▪ Developed remediation strategies for 12\+ month vacant office inventory, driving approved layouts into active inventory through cross\-functional governance across Sales, Design, Project Management and the Chief Strategy Officer \(CSO\)\. ▪ Led the pan\-India Command Centre across 65\+ buildings and 17,000\+ tickets a month as single point of ownership for cross\-functional execution, and built the operating rhythm and reporting cadence that kept it predictable without depending on any one person\. ▪ Automated category\-specific ticket routing and eliminated manual handoffs, cutting escalation and response times 50% and releasing 6,000\+ man\-hours a month; priority tagging, sensitive\-case flagging and proactive alerts lifted pan\-India Net Promoter Score \(NPS\) from \~43 to \~60 between July 2025 and March 2026\.

Senior Community Associate at WeWork India, Apr 2024 \- Oct 2025 · 1 y 6 mo, Bengaluru, Karnataka, India, • Built the Command Centre as a 0\-to\-1 pilot, diagnosing fragmented ownership as the root cause, then scaled it into a full vertical\. • Cut response and resolution SLAs 60% through workflow redesign, automation, and stronger ownership\. • Built SOPs, playbooks, and onboarding material used org\-wide; developed KPI dashboards for real\-time visibility\. • Supported hiring, onboarding, and upskilling for an 8\-member team as the system scaled pan\-India\. • Led monthly and quarterly business reviews with leadership, translating performance into decisions on client health and renewals\.

Community Associate at WeWork India, Mar 2023 \- Mar 2024 · 1 y, Bengaluru, • Open and stabilise a new demanding WeWork building, working with design, project, and operations teams and leadership\. • Improved building NPS from \-53 to \+46 through operational discipline, benchmarking audits, and best CX practices\. • Solved a critical parking constraint through a multi\-model solution, increasing annual revenue by 152%\. • Trained teams on SAP and operational standards, becoming cluster POC for SAP adoption; conducted bi\-weekly hygiene audits\.

## Education

Bachelor's degree, Hotel/Motel Administration/Management, ITC Hospitality Management Institute

Bachelor's degree, Tourism Studies, Indira Gandhi National Open University

[View the original profile](https://tal.club/meet/prateek-tiwari)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/prateek-tiwari#person",
      "name": "Prateek Tiwari",
      "url": "https://tal.club/meet/prateek-tiwari",
      "image": "https://tal.club/meet/prateek-tiwari/profile-photo.jpg",
      "description": "Meet Prateek Tiwari, Building MindPeers | Founder’s Office based in Bengaluru. AI stack includes claude code, notebooklm, and claudecode.",
      "jobTitle": "Founder's Office",
      "worksFor": {
        "@type": "Organization",
        "name": "MindPeers"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Founder's Office"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Bengaluru"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "ITC Hospitality Management Institute"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Indira Gandhi National Open University"
        }
      ],
      "knowsAbout": [
        "claude code",
        "notebooklm",
        "claudecode",
        "Granola",
        "Make",
        "Napkin AI"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/prateek-tiwari#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/prateek-tiwari#webpage",
      "url": "https://tal.club/meet/prateek-tiwari",
      "name": "Prateek Tiwari on Tal",
      "description": "Meet Prateek Tiwari, Building MindPeers | Founder’s Office based in Bengaluru. AI stack includes claude code, notebooklm, and claudecode.",
      "dateModified": "2026-09-04T11:56:18.516Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/prateek-tiwari#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/prateek-tiwari/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/prateek-tiwari/profile-photo.jpg",
        "caption": "Prateek Tiwari profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```