About
💼 I am an Associate at PwC AC India in the US Advisory – BSCO (Business Services & Corporate Operations) Sector Operations – Insurance practice. I work on delivering consulting solutions that help clients improve operational performance, streamline business processes, and drive transformation through data-driven insights and structured problem-solving. 🎓 Prior to joining PwC, I completed my MBA in Operations and Supply Chain Management from IIM Mumbai (Batch of 2026). During my Summer Internship at IDFC FIRST Bank, I worked on the Credit Cards business, analyzing 1,000+ service requests to uncover customer pain points, applying text mining techniques, and designing recommendations to improve customer self-service journeys and reduce information gaps. 🏦 Before my MBA, I worked at HDFC Bank as a Functional Analyst, where I managed the Prepaid Cards application, supporting application operations, monitoring system performance, coordinating enhancements, and driving process improvements to ensure reliable service delivery. ⚡ I hold a Bachelor's degree in Electronics and Communication Engineering from NIT Bhopal (2022), where I was actively involved in student initiatives, including serving on the management team of Technosearch 2019, the institute's annual technical festival. ⚽ Beyond work, I am deeply passionate about football culture—a devoted Real Madrid fan with Toni Kroos as my favorite player—and I enjoy both competitive sports and video games. These interests have strengthened my appreciation for teamwork, strategy, and continuous improvement. 🌱 I am passionate about solving complex business problems at the intersection of consulting, operations, technology, and digital transformation, and I look forward to creating meaningful impact through collaboration, analytical thinking, and client-focused solutions.
Education
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management, Indian Institute of Management Mumbai
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Maulana Azad National Institute of Technology
