7+ years of convincing people my overthinking is actually “strategic planning” | Technical Content Writer & Strategist

Bengaluru, Karnataka, India

India

India

Kolkata, West Bengal, India

Remote

Kolkata

Kolkata

Kolkata






Master of Arts - MA, English Language and Literature/Letters
Indira Gandhi National Open University

Bachelor of Science - BS, Physiology, Honours
Calcutta University, Kolkata
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I turn complex ideas into content people can actually understand. 6+ years across SaaS, cloud, cybersecurity, fintech, and AI have taught me that the gap between what a product does and what a user understands is almost always a content problem. I fix it with: • Help centre articles and knowledge base docs • User guides, SOPs, and troubleshooting docs built for real users • Technical blogs and white papers • SEO content that earns traffic • Sales enablement copy that converts. I've worked across the full content lifecycle, including briefs, research, and editorial pipelines, with clients including Salesforce, OpenAI, Figma, Hexaware, and Airtel. Physiology (Hons.) graduate. MA in English. So yes, I can dissect both algorithms and arguments. I read the manual. Then I rewrite it so everyone else doesn't have to.
Bengaluru
claude
notion
openai
Canva Magic Studio
Figma Make
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Master of Arts - MA, English Language and Literature/Letters, Indira Gandhi National Open University
Bachelor of Science - BS, Physiology, Honours, Calcutta University, Kolkata
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