Headline

Program Manager | Business Analysis & Requirements Gathering | SQL | Analytics | Driving Data‑Backed Decision Making| Microsoft GCPS |

About

I am a Program Manager and Business Analyst with strong capabilities in SQL, Requirements Gathering, Excel, and Data Analytics, specializing in transforming business needs into clear, scalable, data‑driven solutions. My background includes multiple professional certifications-Business Analysis Fundamentals, Requirements Gathering (Microsoft), SQL (Basic & Intermediate), Financial Modeling, and Analytics with Excel-which strengthen my ability to solve problems with precision and structure. I excel at working cross‑functionally to gather requirements, analyze data, streamline processes, and drive outcomes that improve organizational efficiency. My approach blends analytical thinking with strategic execution-making me effective in environments that require clarity, collaboration, and rigorous problem‑solving. Alongside my professional journey, I bring 16+ years of leadership experience as a Youth Coordinator with Sri Sathya Sai International Organization, leading social service initiatives and community programs. This experience has shaped my strengths in team leadership, communication, and stakeholder management. [in.linkedin.com] I’m passionate about contributing to data‑informed decisions and supporting teams in delivering high‑impact business outcomes.

Location

Hyderabad

Work experience

Content Creator at Instagram, Jan 2023 - Present · 3 yrs 6 mos, Remote

Program Manager at Microsoft, Jan 2025 - Present · 1 yr 6 mos, Hyderabad, Telangana, India, 1.Managing the complete badge lifecycle—intake, design coordination, stakeholder reviews, Credly configuration and publishing, distribution, analytics reporting, and compliance with Microsoft branding and governance standards. 2.Overseeing voucher operations, including partner onboarding to platforms (e.g., Pearson / Sandbox portals), voucher allocation and redemption tracking, quota management, reporting, and issue resolution across global partners. 3.Supporting sandbox and guided lab operations, coordinating with technical and vendor teams to track lab requests, follow up on ETAs, validate lab readiness, review lab guides/previews, and ensure alignment with program and certification requirements. 4.Working with cloud‑based lab platforms and sandbox environments to support hands‑on learning scenarios for Microsoft technologies (Azure, MIDP, Synapse, etc.). 5.Performing technical validations and QA checks, including data accuracy reviews, template verification, environment readiness checks, and issue triaging with support teams. 6.Creating and maintaining operational reports and trackers using Excel and SharePoint for audit readiness, POE documentation, and leadership reporting. 7.Collaborating closely with Microsoft stakeholders, global PMs, partners, and vendors, ensuring smooth execution, clear communication, and timely delivery. 8.Driving process governance, reporting accuracy, documentation standards, and operational efficiency across badges, vouchers, and sandbox workstreams.

Project coordinator at PURVIEW, Jan 2024 - Jan 2025 · 1 yr 1 mo, Hyderabad, Telangana, India

Human Resources Internship at SkillGenic Academy, May 2022 - Jun 2022 · 2 mos, Indore, Madhya Pradesh, India

Finance Internship at Shopping bhandar, Jan 2022 - Apr 2022 · 4 mos, Indore, Madhya Pradesh, India

Education

Master of Business Administration - MBA, Finance and Human Resource(HR), INSTITUTE OF BUSINESS MANAGEMENT & RESEARCH, IPS ACADEMY

Bsc, Information Technology, Maharaja Ranjit Singh College of Professional Sciences