Headline

Operation Engineer Syniverse Technologies Software Application Developer Boeing Software Engineer Capgemini Sverige AB Master Applied Computer Science SRH Hochschule, Heidelberg, DE System Analyst at Syniverse

About

8+ years’ experience in Software development lifecycle mainly on distributed system. Having practical experience in Operation and Agile practices. Mainly worked in telecom and automotive sectors such as end-to-end delivery of different kinds of messages such as both promotional and transactional messages. Gained knowledge in different tools such as git, Jenkins, docker and so on. Having completed my master’s degree in applied computer science has given me a great thermotical knowledge in various topics in Full Stack development lifecycle. A result-oriented software professional with high caliber and commitment

Location

Bengaluru

AI stack

claude

ChatGPT

Work experience

Operation engineer at Syniverse, Apr 2025 - Present · 1 yr 6 mos, Bengaluru, Karnataka, India

Software Application Developer at Boeing, Aug 2024 - Jan 2025 · 6 mos, Gothenburg, Västra Götaland County, Sweden

Software Consultant at itmotive in Sweden AB, Mar 2023 - Nov 2023 · 9 mos, Gothenburg, Västra Götaland County, Sweden, * Involved in upgradation of client-side infrastructures creating master branches on GitHub and documented resources for CRM tool. * Setup a monitoring system on Grafana, Argo CD and maintaining Kubernetes clusters. * Automated the regular activities like weekly backups by writing Shell (bash) scripts and resolving the escalated issues.

Software Engineer at Capgemini, Sep 2022 - Aug 2024 · 2 yrs, Gothenburg, Västra Götaland County, Sweden

System Analyst at Syniverse, Jun 2018 - Mar 2020 · 1 yr 10 mos, Bengaluru, Karnataka, India, * Worked on different projects such as A2P [Application to Person] and P2P [Person to Person] messaging services both promotional and transnational messages across both upstream partners such as Bank of America, Google Pay, Amazon, Citi Group and so on and downstream partners such as Tencent, Vodafone, Airtel, Sprint spread across the globe * Responsible for deployment of codes, addressing day to day production issues across different data centers, tracking of various codes deployed as per project plan, Maintain versioning of all critical script files and their backups using specific nomenclatures for future references. * Participant in code reviews, sprint planning and change request [CRQ] meetings with critical stakeholders and teams and note down the minutes of the meeting and track actions.Responsible to take required prior approvals from higher management with respect to changes to be implemented in different releases, * Responsible for providing inputs to incident response teams, Debugging and presenting Root cause analysis to higher management. Prepare and publish documentation on the knowledge articles as an outcome of RCAs done. Ensure 100% process adherence of incident management and Configuration management related activities through training to the team members. * Provided on-call assistance for various production and pressing issues 24/7 on rotational basis,Rich experience in working with global teams across different time zones.

Network Operations Analyst at Syniverse, Aug 2017 - May 2018 · 10 mos, Bengaluru, Karnataka, India, * Responsible for monitoring health and status of production system, documenting daily/weekly/monthly reports which helped in determining pattern and reducing duplicate alerts. * Creating incident tickets/Service request, assigning it to respective stakeholders, providing necessary details such as logs timelines to level 2/3 teams during incident calls, Worked with both internal and external partners on various other issues. 3. Worked in Shifts on an rotational basis.

Education

Master's degree, Applied Computer Science, SRH University

Bachelor's degree, Electrical, Electronics and Communications Engineering, Jain (Deemed-to-be University)