---
title: "Prashanth K - Operations Manager in Greater Bengaluru Area | Tal"
description: "Meet Prashanth K, Consultant -Enhancing Business Employee Engagement Strategies Operations Associate | Customer Support & Team Management | Hiring | Quality & Process Improvement | 10+ Years Experience based in Greater Bengaluru Area."
image: "https://tal.club/meet/prashanth-k/share-image"
---

# Prashanth K on Tal

## Headline

Consultant \-Enhancing Business Employee Engagement Strategies Operations Associate \| Customer Support & Team Management \| Hiring \| Quality & Process Improvement \| 10\+ Years Experience

## About

Results\-driven Operations and Customer Service professional with 9\+ years of experience in managing teams, improving processes, and delivering high\-quality customer support\. Currently working as an Operations Associate , where I lead customer support operations, manage hiring and onboarding, monitor call performance, and ensure quality standards\. My core strengths include: • Team management and leadership • Hiring and onboarding • Customer support operations • Call tracking and performance monitoring • Quality assurance and process improvement • Vendor coordination and escalation handling I have previously worked with organizations like Spritebrains, Firstsource, and QuickRide, where I contributed to improving operational efficiency and achieving high customer satisfaction scores\. I am passionate about building efficient teams, optimizing processes, and delivering exceptional customer experiences\. Open to opportunities in Operations, Customer Support, and Team Management roles\.

## Location

Greater Bengaluru Area

## Work experience

Operations Manager at Confidential, Aug 2020 \- Aug 2020 · 1 mo, India

Customer Relationship Management Lead at IDISHA INFO LABS PRIVATE LIMITED, Jul 2018 \- Aug 2019 · 1 yr 2 mos

Lead\-Customer Engagement at Quick Ride, Jul 2018 \- Aug 2019 · 1 yr 2 mos, Bengaluru Area, India

BACKEND OPERATIONS LEAD at LocalRamu, Mar 2016 \- May 2018 · 2 yrs 3 mos

Request Management Coordinator\(ITIL \-Change\) at Unisys Global Services India, Oct 2007 \- Sep 2014 · 7 yrs

[View the original profile](https://tal.club/meet/prashanth-k)

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