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prashanth j

Specialist at Deloitte India (Offices of the US)

Hyderabad

16+ years of work experience

Deloitte
Jun 20188 yrs 1 moPresent

Complex Dataset Analysis: Analyze large and complex datasets across diverse business units to successfully identify performance trends, anomalies, and critical business insights. Advanced SQL Scripting: Write highly optimized SQL queries utilizing complex joins, subqueries, Common Table Expressions (CTEs), window functions, and stored procedures for robust data extraction, validation, and transformation. Relational Database Competency: Work directly with enterprise relational databases including MySQL and Oracle to execute queries and validate multi-layered datasets. KPI Dashboards Development: Develop and maintain automated reporting solutions, interactive dashboards, and visual metrics using business intelligence tools such as Power BI, Tableau, and Advanced Excel. Data Quality & Governance Alignment: Execute rigorous data quality checks, structural data validation, and root cause analysis while ensuring data accuracy, consistency, and alignment with corporate governance standards. Cross-Functional Collaboration: Partner directly with cross-functional technical teams—including Product and Operations groups—to interpret requirements and deliver end-to-end data processing tracks. Business Documentation: Author comprehensive documentation covering core business logic, strict data definitions, and reporting workflows to maintain team alignment and continuity. Ad-hoc Analysis & Insights Support: Support leadership and various business units with rapid-turnaround ad-hoc data analysis, technical data interpretation, and quantitative decision support.
Deloitte
Jul 201511 yrsPresent

Greater Hyderabad Area

Coordination and Tools designing
Call Health Private Limited
Oct 201410 mosJul 2015

Process Automation: Created complex macro solutions inside MS Excel, MS Access, Word, and PowerPoint to streamline repetitive tracking datasets and dramatically decrease manual reporting workloads. Advanced Excel Modeling: Handled large operational metrics using advanced data properties such as Pivot Tables, VLOOKUP/XLOOKUP, and complex functional formulas to maintain strict data consistency. Operational Task Allocation: Served as a workflow coordinator, assigning operational tasks to resources based on skillset profiles, tracking daily team performance, and maintaining secure SharePoint data repositories.
SITEL India Pvt. Ltd.
Jan 20123 yrs 6 mosJun 2015

Performance Metric Monitoring: Tracked large datasets reflecting call center efficiency indicators (Service Level, ASA, occupancy, schedule adherence, handle times) across multi-channel environments. Automated Reporting Solutions: Designed automated performance reporting workflows by pulling data from core systems (Avaya and Business Objects) directly into Outlook using VBA scripting to deliver interval-wise analytics. Ad-hoc Problem Solving: Interpreted high-volume transactional exceptions and real-time operational trends to support management with quick adjustments, optimizing operations workflow and data accuracy.
SITEL India Pvt. Ltd.
Jul 20101 yr 7 mosJan 2012

Education

Swami Vivekananda Institute of Technology

Bachelor of Technology, Computer Engineering

Swami Vivekananda Institute of Technology

20064 yrs2010

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Headline

Specialist at Deloitte India (Offices of the US)

Location

Hyderabad

Work experience

Senior Data Analyst at Deloitte, Jun 2018 - Present · 8 yrs 1 mo, Complex Dataset Analysis: Analyze large and complex datasets across diverse business units to successfully identify performance trends, anomalies, and critical business insights. Advanced SQL Scripting: Write highly optimized SQL queries utilizing complex joins, subqueries, Common Table Expressions (CTEs), window functions, and stored procedures for robust data extraction, validation, and transformation. Relational Database Competency: Work directly with enterprise relational databases including MySQL and Oracle to execute queries and validate multi-layered datasets. KPI Dashboards Development: Develop and maintain automated reporting solutions, interactive dashboards, and visual metrics using business intelligence tools such as Power BI, Tableau, and Advanced Excel. Data Quality & Governance Alignment: Execute rigorous data quality checks, structural data validation, and root cause analysis while ensuring data accuracy, consistency, and alignment with corporate governance standards. Cross-Functional Collaboration: Partner directly with cross-functional technical teams—including Product and Operations groups—to interpret requirements and deliver end-to-end data processing tracks. Business Documentation: Author comprehensive documentation covering core business logic, strict data definitions, and reporting workflows to maintain team alignment and continuity. Ad-hoc Analysis & Insights Support: Support leadership and various business units with rapid-turnaround ad-hoc data analysis, technical data interpretation, and quantitative decision support.

Senior Analyst at Deloitte, Jul 2015 - Present · 11 yrs, Greater Hyderabad Area, Coordination and Tools designing

Work Force Management (WFM) Coordinator / Lead at Call Health Private Limited, Oct 2014 - Jul 2015 · 10 mos, Process Automation: Created complex macro solutions inside MS Excel, MS Access, Word, and PowerPoint to streamline repetitive tracking datasets and dramatically decrease manual reporting workloads. Advanced Excel Modeling: Handled large operational metrics using advanced data properties such as Pivot Tables, VLOOKUP/XLOOKUP, and complex functional formulas to maintain strict data consistency. Operational Task Allocation: Served as a workflow coordinator, assigning operational tasks to resources based on skillset profiles, tracking daily team performance, and maintaining secure SharePoint data repositories.

Management Coordinator at SITEL India Pvt. Ltd., Jan 2012 - Jun 2015 · 3 yrs 6 mos, Performance Metric Monitoring: Tracked large datasets reflecting call center efficiency indicators (Service Level, ASA, occupancy, schedule adherence, handle times) across multi-channel environments. Automated Reporting Solutions: Designed automated performance reporting workflows by pulling data from core systems (Avaya and Business Objects) directly into Outlook using VBA scripting to deliver interval-wise analytics. Ad-hoc Problem Solving: Interpreted high-volume transactional exceptions and real-time operational trends to support management with quick adjustments, optimizing operations workflow and data accuracy.

Analyst at SITEL India Pvt. Ltd., Jul 2010 - Jan 2012 · 1 yr 7 mos

Education

Bachelor of Technology, Computer Engineering, Swami Vivekananda Institute of Technology