Specialist at Deloitte India (Offices of the US)


Greater Hyderabad Area




Bachelor of Technology, Computer Engineering
Swami Vivekananda Institute of Technology
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Hyderabad
Senior Data Analyst at Deloitte, Jun 2018 - Present · 8 yrs 1 mo, Complex Dataset Analysis: Analyze large and complex datasets across diverse business units to successfully identify performance trends, anomalies, and critical business insights. Advanced SQL Scripting: Write highly optimized SQL queries utilizing complex joins, subqueries, Common Table Expressions (CTEs), window functions, and stored procedures for robust data extraction, validation, and transformation. Relational Database Competency: Work directly with enterprise relational databases including MySQL and Oracle to execute queries and validate multi-layered datasets. KPI Dashboards Development: Develop and maintain automated reporting solutions, interactive dashboards, and visual metrics using business intelligence tools such as Power BI, Tableau, and Advanced Excel. Data Quality & Governance Alignment: Execute rigorous data quality checks, structural data validation, and root cause analysis while ensuring data accuracy, consistency, and alignment with corporate governance standards. Cross-Functional Collaboration: Partner directly with cross-functional technical teams—including Product and Operations groups—to interpret requirements and deliver end-to-end data processing tracks. Business Documentation: Author comprehensive documentation covering core business logic, strict data definitions, and reporting workflows to maintain team alignment and continuity. Ad-hoc Analysis & Insights Support: Support leadership and various business units with rapid-turnaround ad-hoc data analysis, technical data interpretation, and quantitative decision support.
Senior Analyst at Deloitte, Jul 2015 - Present · 11 yrs, Greater Hyderabad Area, Coordination and Tools designing
Work Force Management (WFM) Coordinator / Lead at Call Health Private Limited, Oct 2014 - Jul 2015 · 10 mos, Process Automation: Created complex macro solutions inside MS Excel, MS Access, Word, and PowerPoint to streamline repetitive tracking datasets and dramatically decrease manual reporting workloads. Advanced Excel Modeling: Handled large operational metrics using advanced data properties such as Pivot Tables, VLOOKUP/XLOOKUP, and complex functional formulas to maintain strict data consistency. Operational Task Allocation: Served as a workflow coordinator, assigning operational tasks to resources based on skillset profiles, tracking daily team performance, and maintaining secure SharePoint data repositories.
Management Coordinator at SITEL India Pvt. Ltd., Jan 2012 - Jun 2015 · 3 yrs 6 mos, Performance Metric Monitoring: Tracked large datasets reflecting call center efficiency indicators (Service Level, ASA, occupancy, schedule adherence, handle times) across multi-channel environments. Automated Reporting Solutions: Designed automated performance reporting workflows by pulling data from core systems (Avaya and Business Objects) directly into Outlook using VBA scripting to deliver interval-wise analytics. Ad-hoc Problem Solving: Interpreted high-volume transactional exceptions and real-time operational trends to support management with quick adjustments, optimizing operations workflow and data accuracy.
Analyst at SITEL India Pvt. Ltd., Jul 2010 - Jan 2012 · 1 yr 7 mos
Bachelor of Technology, Computer Engineering, Swami Vivekananda Institute of Technology