Prashant Pahwa
Engineering Leader | Digital Transformation | Cloud-Native Platforms | Building High-Performance Teams | Author
Bengaluru
16+ years of work experience
Jun 20224 yrs 1 moJun 2026
Gurugram
• Lead E-commerce and Digital Onboarding platforms serving 1 million customers annually
• Manage managers and engineering teams (120 engineers) across backend, frontend, and DevSecOps.
• Achieved 99.999 % uptime for two years straight with industry-leading SEO and LightHouse score for corporate website
• Established a new generation of Engineering Managers with growth leadership.
• Drove cloud-native modernisation on AWS, reducing release window by 80%, zero downtime deployments and patching, 20% reduction YoY in cloud costs.
• Championed system stability by 30% YoY reduction in sev1/sev2 incidents and 99.99% uptime.
• Reduced incident MTTR by 80% through system observability transformation.
• Partner with Product & Business leaders to align platform strategy with revenue and growth goals
Apr 20202 yrs 3 mosJun 2022
Gurgaon, Haryana, India
1. Led the development and rebuild of the customer service website and a new online payments platform serving ~5 million customers
2. Led the development and launch of the industry's first 100% API based B2B insurance sales journey in <60 days
2. Drove a new and improved DevSecOps and cloud deployment model with integrated tools for security, code quality, zero downtime and A/B rollout with zero downtime deployments, 90% SAST/DAST coverage and NPS based phased rollout strategy.
May 20155 yrsApr 2020
Gurgaon
1. Migrated CCMS on-premises end-of-life Thunderhead to AWS cloud-based Smart Communications system using AWS cloud integration layer, leading to 50% improvement in TPS and infra cost savings by 75%
2. Defined the API strategy for the Centralised Retail System Database, enabling secure, standardised, and efficient data exchange across business applications.
3. Led the development and design of a model portfolio management system web application for multi-asset products, cutting Excel-based workflow by 90%
4. Decomposed a legacy Meeting Management System into scalable microservices, delivering new mobile app capabilities and real-time push notifications reducing missed meetings and cancellations by 80%.
5. Pioneered DevOps maturity Level 3 adoption across engineering, instituting 100% in-sprint test automation, New Relic observability, and cloud platform migration to PCF and AWS.
6. Led delivery across geographically distributed teams spanning Japan, China, Singapore, UK, and Canada.
Jul 20131 yr 10 mosApr 2015
Gurgaon
1. Delivered biometric MFA solutions for enterprise IBM application stack.
2. Onboarded and mentored 26 engineering graduates with 100% success rate
3. Evaluated and integrated IBM Watson as enterprise search engine and KMS across all data sources
Mar 20103 yrs 4 mosJun 2013
Bengaluru
1. Extended Apple Inc's AppleCare agent single page web application to support multiple web views in custom desktop app and more features enabling each agent to engage with 5 times more customers at a time
2. Developed a log analyser tool to monitor production logs and send notifications cutting license cost by 100%.
3. Enabled QA team to develop automation test suite framework with Single page application achieving 50% coverage with automation
Prashant’s AI Stack
Education
Bachelor of Engineering (B.E.), electronics and Communication Engineering
The NorthCap University
20054 yrs2009
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