Headline

Trust, Risk & Compliance for Fintech & Commerce | 0 → 1

About

Building trust infrastructure for post-purchase commerce — turning shopping anxiety into confidence. Product builder with 10+ years across fintech, e-commerce, and regulatory tech. Currently building in stealth — a post-purchase layer for D2C brands enabling instant refunds, price drop protection, and fraud-resilient customer experiences. The core idea is simple: we eliminate post-purchase uncertainty—so customers never have to second-guess a purchase. Whether it’s waiting for refunds, missing a better price, or dealing with opaque return processes, we’re making trust programmable beyond checkout. Previously led product reliability and regulatory tech compliance at KreditBee (NBFC), scaling digital lending infrastructure with strong compliance and risk foundations. Focused on solving high-trust problems in commerce and financial systems — where customer experience, risk, and capital intersect. If you're a D2C brand, investor, or operator thinking about post-purchase, refunds, or trust-led growth — happy to connect.

Location

Bengaluru

AI stack

claude

gemini

openai

Work experience

Governance, Risk & Compliance | IPO Readinesss | Data Privacy | Cyber Security | Dy. CISO at Zepto, Apr 2025 - Present · 1 yr 6 mos, Bengaluru

Lead - Product Reliability | Regulatory Tech Compliance | CTO Office at KreditBee, Sep 2022 - Apr 2025 · 2 yrs 8 mos, On-site

Founding Team - Customer Success | Product Strategy at Scrut Automation, Apr 2022 - Sep 2022 · 6 mos, Bengaluru, ▪️Influenced Scrut's strategy and product priorities to drive adoption and retention by being the voice of the customer and led product strategy initiatives - product vision, product positioning, competitive benchmarking, product roadmap, feature roll out ▪️Executed Implementation of ISO 27001, SOC2, GDPR, HIPAA, ISO 27018, ISO 27017, etc. in 25+ SaaS companies contributing ~ 490K $ in ARR with CSAT - 9.7, G2 - 5, NPS - 9+, and leading to upselling, organic referral opportunities of ~ 125K ▪️Conducted opportunity assessment of the Cyber Insurance market ~ 10 billion $ space, and launched Cyber Risk Management Product to quantify cyber risk.

Program Manager - IPO Readiness at Delhivery, Oct 2021 - Apr 2022 · 7 mos, Bengaluru, ▪️Analyzed & Identified delayed deactivation of ~ 15k off roll-user accounts. Revamped the off roll user offboarding process factoring the core problem of employee absconding and HR backdated exit in HRMS Product saving financial loss ~ INR 15 Cr ▪️Facilitated Regulatory & External Audit as part of IPO readiness exercise. Reported the findings to the Audit Committee, plan of closure, and worked cross-functionally with business functions heads to ensure timely and effective closure of audit findings leading to successful IPO ~ INR 2,347 Cr

Senior Associate / Assistant Manager - Consulting - Advisory at PwC India, Oct 2019 - Oct 2021 · 2 yrs 1 mo, Bangalore, India, ▪️Cutover Planning Manager | Fortune 50 oil and gas major: Orchestrated go live planning with ~ 400 business requirements for CRM cloud transformation initiative from Microsoft Dynamics cloud to implementation of Salesforce Sales and Service cloud impacting ~2,000 users covering ~600 sales unit ▪️Organisation Restructuring | Fortune 50 oil and gas major: Designed the 3-Tier Line of defense (LOD) Model for IT Risk management in line with COSO & ISO 31000, and restructured the IRM function into LOD - 1,2,3 teams having a change impact on ~ 300+ employees ▪️Account Management | Series C funded Fintech: Managed the team of 5 consultants, delivered 3 projects, outgrown the account 10x contributing ~ 3 Crore INR Annually ▫️IT Maturity Assessment, Benchmarking, and Roadmapping ▫️Data Localisation Assessment in line with RBI, India Guidelines ▫️Procurement of Cyber Insurance Product covering Var ~ 100 Crore INR ▫️Among 43 projects across Advisory - PwC, India in FY 21 to receive CSAT score - Perfect 10/10. ▫️Appreciation Email from PwC India CEO, Partner, and Client - CTO & Head of Engineering ▪️Cyber Due-Diligence: Performed cyber due-diligence for a venture capital firm looking to invest ~$$Million (Series B) in an EMR solution-providing healthcare startup

Education

Post Graduate Program in General Management, Indian School of Business

Bachelor of Engineering - BE, Information Technology, Jabalpur Engineering College