Headline

Senior Assistant|10+ years|Adminstration

About

As a Senior Officer Assistant in the Examination Cell at IMS Unison University. I have been actively involved in managing and supporting all major activities under the Examination Cell, including examination scheduling, student records management, result processing, departmental coordination, documentation, data verification, and effective student query resolution. My role has required strong organizational skills, accuracy, coordination, and the ability to handle confidential academic processes efficiently. Along with administrative expertise, I focus on improving work efficiency through AI-based tools, process automation, and new system implementations that simplify processes for students and enhance the overall student experience. Technical & Professional Skills: • Advanced Microsoft Excel (VLOOKUP, Data Analysis & Reporting) • Power BI Dashboard & Data Visualization • Fedena ERP Management • SAP Operations Support • AI-Based Workflow Automation • Process Improvement & Digital Implementation • Student Query Handling & Support • Examination Management • Academic Documentation & Record Maintenance • Administrative Coordination & Reporting I am passionate about bringing innovation, automation, and efficient operational practices into the education sector while ensuring smooth coordination and better support systems for students and academic departments.

Location

Dehradun

Work experience

Senior Assistant at IMS UNISON UNIVERSITY, Sep 2022 - Present · 3 yrs 10 mos, Dehradun, Uttarakhand, India, As an Senior Office Assistant in the Examination Department, your role plays a crucial part in facilitating the smooth conduct of exams, ensuring fairness, accuracy, and compliance with established procedures, and providing support to both students and faculty members throughout the examination process. Maintain the confidentiality and security of all exam-related materials and student records.

Senior Assistant at IMS UNISON UNIVERSITY, Sep 2022 - Present · 3 yrs 10 mos, Dehradun

Administrative Assistant at S.Traders, Aug 2020 - Aug 2022 · 2 yrs 1 mo, Dehradun, Uttarakhand, India, In my role as an Administrative Clerk, I shoulder the critical responsibility of maintaining the efficiency and organization of our workplace. This includes managing documents meticulously, ensuring data accuracy, and serving as a central point of communication. I excel in scheduling and organization, manage resources effectively, and provide exceptional customer service if required. Supporting meetings, maintaining financial records, and upholding company policies are all part of my daily responsibilities. Problem-solving, adaptability, and a commitment to confidentiality are key attributes I bring to my role. I am dedicated to ensuring the seamless operation of our organization, contributing to our overall success.

Sales Manager at HDFC Life, Jul 2019 - Jul 2020 · 1 yr 1 mo, Dehradun Cantonment, Dehradun, Uttaranchal, India, As a Sales Manager at HDFC Life Insurance, my responsibilities are pivotal in driving the success of our sales team. I am tasked with overseeing and motivating a team of sales agents, setting and achieving sales targets, and developing effective sales strategies. I play a crucial role in recruiting and training new agents, ensuring they have the knowledge and tools to excel in their roles. Additionally, I am responsible for fostering strong client relationships, identifying market opportunities, and staying abreast of industry trends. My commitment to leading by example and delivering results is integral to our team's and the company's growth within the competitive insurance sector.

Assistant Sales Manager at TeamLease Services Limited, Feb 2018 - Jun 2019 · 1 yr 5 mos, Dehradun, Uttarakhand, India, In my role as an Assistant Sales Manager at TeamLease Services Limited, my duties encompass various crucial responsibilities. I support the Sales Manager in developing and implementing sales strategies, setting targets, and monitoring the performance of the sales team. I play a pivotal role in training and guiding sales representatives, helping them achieve their goals and deliver exceptional customer service. Additionally, I assist in market research, identifying potential clients, and nurturing business relationships. My focus on teamwork, leadership, and achieving sales objectives contributes to our company's success in the competitive landscape of workforce solutions and staffing services.

MIS Executive\ Warehouse Incharge at Shyam Telecom Group, Dec 2010 - Jul 2016 · 5 yrs 8 mos, Dehradun, India, Managed daily, weekly, and monthly MIS reports for sales, inventory, and operations. Maintained accurate data records through Excel and company ERP systems. Analyzed sales performance and highlighted key trends to support management decisions. Created automated dashboards, pivot tables, and charts for better data visualization. Coordinated with sales, warehouse, and accounts teams to ensure smooth information flow. Ensured timely submission of reports to the head office and supported the team with data-related requirements.

Education

Master of Business Administration - MBA, Banking, Corporate, Finance, and Securities Law, Bir Tikendarjit University

Bachelor’s Degree, Accounting and Business/Management, DAV PG College, Dehradun, India