Headline

Senior Banking Sales Leader | Mortgage, LAP & Retail Assets Expert | ₹150 Cr+ Portfolio | HNI/NRI Growth | Branch Turnaround & Revenue Strategy

About

Strategic and results-driven Banking & Financial Services professional with 17+ years of experience in Mortgage Loans, LAP, Retail Assets, and Branch Operations. Currently working as a Branch Sales Manager, I specialize in driving revenue growth, managing high-value HNI/NRI portfolios, and improving branch profitability through data-driven strategies and strong team leadership. Over the years, I have successfully: • Managed ₹150+ Cr combined portfolio across Home Loans, LAP & Financial Products • Delivered consistent 20%+ growth in branch revenue and team performance • Handled 150+ HNI/NRI clients with ₹60+ Cr exposure • Improved lead conversion ratio from 32% to 57% using CRM automation • Reduced loan approval TAT from 7 days to 2 days, boosting customer satisfaction to 96% • Delivered 1100+ home loans with strong cross-selling of insurance, MF & deposits I am known for transforming underperforming branches into profitable units within 6 months, building high-performing sales teams, and ensuring 100% compliance with regulatory standards. My core strengths include: ✔ Mortgage & Retail Asset Growth Strategy ✔ HNI/NRI Client Relationship Management ✔ Branch Profitability & Operations ✔ Team Leadership, Coaching & Performance Management ✔ CRM Optimization & Process Improvement I am currently open to leadership opportunities in Banking, NBFCs, and Financial Services where I can contribute to large-scale business growth and strategic expansion. 📩 Let’s connect to explore opportunities or collaborations.

Location

Greater Nashik Area

Work experience

Senior Relationship Manager at HDFC Sales Private Limited, Mar 2014 - Jan 2025 · 10 yrs 11 mos, Nashik, • Managed a diverse portfolio of high-net-worth individuals (HNI) and regular clients, specializing in home loans and mortgage products. • Delivered exceptional customer service, achieving high client satisfaction and ensuring timely fund disbursement. • Cross-sold financial products, contributing to revenue growth for HDFC Sales Pvt Ltd. • Volunteered last 9 months as Team Leader, overseeing a team of 9 officers to enhance operational efficiency.

Senior Relationship Manager at HDFC Sales Pvt. Ltd., Mar 2014 - Jan 2025 · 10 yrs 11 mos, Managed HNI and regular client portfolio for home loans and LAP, ensuring personalized service and portfolio growth.

RELATIONSHIP OFFICER at ICICI Bank, Nov 2012 - Feb 2014 · 1 yr 4 mos, Nasik Area, India, I will do the markets RFIG & TASC Products. this is an generally very vast product line in any banking sector. : In an ICICI Bank ltd Sharanpur road branch Nasik, I will maintain new and existing customers relationship. As per my role I will work on RFIG-TASC department for operations and sales also. RFIG-TASC means Retail Financial Institution Group. These group focus on trusts, associations societys and clubs owners. These entities can help us to increasing the branch business or branch profitability ratio. So I will maintain and increase fund flow within the branch level. Operating the all operational activities related with these RFIG group e.g. handle Integrated payment system, cheque clearings, Neft & Rtgs clearing. In the all around of these work any customer can want an a new account open in ICICI bank. I will get leads to the sales team and contact to customer with sales executives for business proposal. Regards in working any existing customer can face any service issue about any branch product, I will solve this all as best as per my responsibility.

Asst. Branch Head at Manappuram Finance LTD, Jun 2011 - Jul 2012 · 1 yr 2 mos, Nasik Area, India, A) I was working with Area Gold Loan or NCD business. Handling all hierarchy for business growth and obey the rules and regulations of RBI & companies act on behalf of Manappuram Finance LTD. B) Regulate and flow up chart of business in our branch in undertaken by Manappuram Finance LTD. C) Handling all staff for emphasis on increasing GOLD LOAN and NCD business. 1. CALCULATE BUSINESS VARIANCE REPORT 2. Administration work out handled by the staff & report to the Branch Head. 3. Emphasized on the Growth of Customer Relations. 4. All online & offline customers leads was generate in business by taken from the CRM department. And also responsible for the employee grievances. 5. Analyze and research upon the drawback of the branch- level business Condition& Reduce Miscellaneous Expenses

Assistant Head at Manappuram Finance Limited, Jun 2011 - Jul 2012 · 1 yr 2 mos, Managed gold loan and NCD growth while ensuring full compliance with RBI regulations and internal company policies.

Education

Master of Business, Finance and Financial Management Services, Savitribai Phule Pune University

B.com, Business Administration and Management, General, Pune university