---
title: "Prasham Shah - Product Manager in Bengaluru | Tal"
description: "Meet Prasham Shah, PM @ Robylon AI | Building AI agents for outbound sales & customer support | CFA L2 cleared | IIT Bombay based in Bengaluru. AI stack includes claude code and claude."
image: "https://tal.club/meet/prasham-shah-1/share-image"
---

# Prasham Shah on Tal

## Headline

PM @ Robylon AI \| Building AI agents for outbound sales & customer support \| CFA L2 cleared \| IIT Bombay

## About

I'm the product manager at Robylon AI, where we're building AI agents that run customer support for multuple enterprise brands across fintech, wealth\-tech and D2C commerce\. In the last year we've scaled from 5X, and I've had my hands in most of it \- voice agents, email automation, a unified inbox that now processes thousands of tickets a month\. Before this, I spent a year at Strategy& \(PwC\) on the India 2030 growth strategy for a global energy\-drinks major \- distribution modelling, GTM design, and getting 10\+ regional teams aligned behind one national target\. IIT Bombay \(Dual Degree, Mechanical\), CFA Levels I & II, and one published paper in a Wiley journal along the way\. I write about building AI products here \- always happy to talk shop\.

## Location

Bengaluru

## AI stack

claude code

claude

## Work experience

Product Manager at Robylon AI, Aug 2025 \- Present · 1 yr 2 mos, Bengaluru, Sole PM working with 4 engineers and the CTO, reporting to the CEO\. Highlights so far: \- Driving the product roadmap as we scaled from 10 to 45 enterprise accounts in 12 months \- the voice and email launches were behind 25 of the 35 new logos \- Launched our multilingual voice agent stack \(inbound \+ outbound\) across 4\+ telephony platforms; it now handles 150K\+ call minutes of 24x7 support a month \- Scaled email automation to 5\+ enterprise clients \- 50% of tickets close without a human; outbound voice & WhatsApp campaigns recover 8\-10% of abandoned carts \- Built one inbox across email, chat, WhatsApp, voice & third\-party helpdesks, now processing 250\-300K tickets a month with 50\+ concurrent live agents \- Onboarded 5\-6 enterprise clients end to end \- scoping and stakeholder management on the business side, integrations and go\-live with engineering on the tech side

Associate Consultant at Strategy&, Aug 2024 \- Jul 2025 · 1 yr, Mumbai, Core team on the India 2030 growth strategy for a global energy\-drinks major, spanning strategy, distribution, GTM and tech enablement\. Rated "Advance in Cohort" in the annual review\. \- Built the growth strategy deck the India CEO presented to global leadership; benchmarked the Indian market against global peers to surface the consumer trends that anchored it \- Owned the 'Double by 2030' off\-premise roadmap — translated one national target into channel\-wise targets across GT, SST & alternate channels via a surrogate\-mapping model, then aligned 10\+ regional teams behind them \- Identified and sized two untapped on\-premise channels worth 10Mn\+ cans of incremental annual revenue; designed their GTM \- Anchored the Direct Pay\-to\-Retailer program with the client CFO — first 10,000 of 30,000\+ retail outlets went live pan\-India during the engagement

Product Manager at One World Nation \(OWN\), May 2023 \- Jul 2023 · 3 mos, Bengaluru, Shipped streak & leaderboard mechanics across 6 games — retention up 30%, gameplay engagement up 40%\. Converted the internship into a pre\-placement offer\.

Head of Security at Mood Indigo IIT Bombay, Nov 2022 \- Dec 2022 · 2 mos, Led a 60\+ membered 3\-tier security team for the entirety of the 4\-day fest catering to a footfall of 150000\+\. Orchestrated crowd flow and safety plan for the entire fest ft\. 50\+ VVIPs following BMC guidelines and also saved 75\+ man hours by digitizing gate passes; tackled bureaucracy and last\-minute implementation

College Growth Strategist at IndiGG, Oct 2022 \- Nov 2022 · 2 mos

## Education

Btech \+ Mtech, mechanical engineering, computer integrated manufacturing, Indian Institute of Technology, Bombay

St Xavier's High School, Ahmedabad

[View the original profile](https://tal.club/meet/prasham-shah-1)

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