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Prasant Jena

Sr. QA Consultant & Scrum Master | Test Automation | Mobile Application Testing | Performance Testing | API Testing | Agile | Optimizing Software Quality | Leading QA Strategy & Enhancing Product Reliability

Bhubaneswar

8+ years of work experience

Welthungerhilfe (WHH)
Mar 20232 yrs 10 mosDec 2025

Remote

• Successfully led a team of 4 QA Engineers and field operations, guiding the "Child Growth Monitor" mobile application from inception through to successful live release for a Germany client. • Spearheaded Agile transformations and facilitated ceremonies (sprint planning, backlog grooming, daily stand-ups) to ensure timely delivery of high-quality products. • Drove cross-functional initiatives to enhance customer satisfaction, achieving a 50% increase in positive feedback and a 20% reduction in complaints. • Support backlog refinement and help maintain a prioritized product backlog. • Track sprint progress and team velocity, promoting continuous improvement. • Work in an agile environment and adhere to all QA Practices, and create a balance between Manual and Automated testing to improve delivery efficiency and test coverage. • Conducted functional, compatibility, and cross-browser testing on browsers like Chrome, Firefox, and Edge, resulting in the resolution of 95% of browser-specific bugs before deployment to production environments. • Implemented and optimized Test Automation strategies for web and mobile applications, ensuring robust functional and non-functional testing. • Developed test scenarios & testcases for user story and ensured to meet the defined deadlines and efficient testing of functional/non-functional requirements of the application. • Collaborated with developers and stakeholders within Azure DevOps to identify and resolve critical defects, improving overall product quality and stability.
Twerlo AI
Mar 20212 yrs 1 moMar 2023

Bengaluru, Karnataka, India

• Managed a team of 4 QA Engineers, overseeing the end-to-end delivery of a WhatsApp chatbot-based web and mobile application for a Restaurant Order Management System called Fooder, from inception to live. • Spearheaded Agile transformations and facilitated ceremonies (sprint planning, backlog grooming, daily stand-ups) to ensure the timely delivery of high-quality products. • Participation in Sprint Planning and interaction with BAs for Requirement Analysis. • Prepared and executed test cases, ensuring alignment with system requirements and deadlines. • Identifying the Test scenarios based on the Functional Specification Document • Implemented plans for regression and production cycles in different environments. • Coordinated with Middle East counterparts for requirement reviews and production cycles. • Utilized Zoho Project/Sprint/Desk for effective defect tracking, reporting, and team coordination. • Performed extensive functional, compatibility, and cross-browser testing across major browsers (Firefox, Chrome, Edge) to guarantee a flawless user experience. • Preparation of Chatbot templates using Sinch, Zoko, and 360 Dialog.
BDIPlus
Feb 20173 yrs 8 mosSep 2020

Bengaluru, Karnataka, India

• Conducted testing on Dev, QA, and Prod environments to ensure proficiency and ensure the successful deployment of products. • Executed comprehensive API testing using Postman to ensure robust functionality and integration of web applications. • Performed detailed functional, compatibility, and cross-browser testing, resolving 95% of browser-specific bugs before production deployment, ensuring optimal user experience. • Developed and maintained Hybrid Test Automation Frameworks for ONEDATA.Plus and Selfie Quote projects, resulting in a 30% reduction in regression testing cycles and continuous QA process improvement. • Maintain the Automation framework and automation scripts for new and existing regression and smoke test suites in source controls like GitLab over time for improvements and new features. • Review nightly runs and regression reports on GitLab and identify failures and get them fixed after verifying manually. • Created comprehensive test plans, E2E test cases, and test scenarios for user stories, meeting deadlines and ensuring efficient testing of functional/non-functional requirements. • Developed test scenarios & test cases for user story and ensured to meet the defined deadlines and efficient testing of functional/non-functional requirements of the application. • Tracked and resolved defects using GitLab, enhancing overall product stability.

Education

Master’s Degree, MCA

National Institute of Science and Technology (NIST) University, Berhampur,Odisha

20113 yrs2014

Bachelor’s Degree, Information Technology and Management

Nayagarh Autonomous College,Nayagarh,Odisha

20083 yrs2011

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Headline

Sr. QA Consultant & Scrum Master | Test Automation | Mobile Application Testing | Performance Testing | API Testing | Agile | Optimizing Software Quality | Leading QA Strategy & Enhancing Product Reliability

About

Overall, 7.10 years of experience in software quality assurance, including 2 years in a QA leadership role and 2 years in a Scrum Master role. As a Senior QA Consultant with 7.10 years of experience, I'm passionate about driving software quality and fostering innovation. I specialize in transforming complex testing challenges into seamless, reliable user experiences across diverse domains, including e-commerce, E-Learning, Big Data, Insurance, Restaurant Order Management, and Public Health. My expertise lies in Web, Mobile, and API Testing (Postman), Test Automation (Selenium, Playwright), Performance Testing (Jmeter), Database Testing, Chatbot Testing, and integrating robust QA practices within CI/CD pipelines and Azure DevOps environments. I excel at designing and implementing comprehensive test strategies and automation frameworks (Data-Driven, Hybrid) that significantly improve delivery efficiency and product reliability. For instance, I've successfully implemented test automation, reducing testing cycles by 30% and improving customer satisfaction by 50% through enhanced quality. Beyond technical acumen, I'm a Scrum Master with a proven track record of leading cross-functional Agile teams, facilitating sprint planning, and driving continuous improvement initiatives. I thrive on collaborating with Product Management and stakeholders to ensure a clear product vision translates into high-quality, dependable software. I'm committed to building and mentoring high-performing QA teams that deliver exceptional results and contribute to the overall success of the product lifecycle. Let's connect to discuss how I can bring my blend of strategic QA leadership and hands-on technical expertise to your next challenging project.

Location

Bhubaneswar

Work experience

Senior QA Consultant & Scrum Master at Welthungerhilfe (WHH), Mar 2023 - Dec 2025 · 2 yrs 10 mos, Remote, • Successfully led a team of 4 QA Engineers and field operations, guiding the "Child Growth Monitor" mobile application from inception through to successful live release for a Germany client. • Spearheaded Agile transformations and facilitated ceremonies (sprint planning, backlog grooming, daily stand-ups) to ensure timely delivery of high-quality products. • Drove cross-functional initiatives to enhance customer satisfaction, achieving a 50% increase in positive feedback and a 20% reduction in complaints. • Support backlog refinement and help maintain a prioritized product backlog. • Track sprint progress and team velocity, promoting continuous improvement. • Work in an agile environment and adhere to all QA Practices, and create a balance between Manual and Automated testing to improve delivery efficiency and test coverage. • Conducted functional, compatibility, and cross-browser testing on browsers like Chrome, Firefox, and Edge, resulting in the resolution of 95% of browser-specific bugs before deployment to production environments. • Implemented and optimized Test Automation strategies for web and mobile applications, ensuring robust functional and non-functional testing. • Developed test scenarios & testcases for user story and ensured to meet the defined deadlines and efficient testing of functional/non-functional requirements of the application. • Collaborated with developers and stakeholders within Azure DevOps to identify and resolve critical defects, improving overall product quality and stability.

Senior QA Engineer at Twerlo AI, Mar 2021 - Mar 2023 · 2 yrs 1 mo, Bengaluru, Karnataka, India, • Managed a team of 4 QA Engineers, overseeing the end-to-end delivery of a WhatsApp chatbot-based web and mobile application for a Restaurant Order Management System called Fooder, from inception to live. • Spearheaded Agile transformations and facilitated ceremonies (sprint planning, backlog grooming, daily stand-ups) to ensure the timely delivery of high-quality products. • Participation in Sprint Planning and interaction with BAs for Requirement Analysis. • Prepared and executed test cases, ensuring alignment with system requirements and deadlines. • Identifying the Test scenarios based on the Functional Specification Document • Implemented plans for regression and production cycles in different environments. • Coordinated with Middle East counterparts for requirement reviews and production cycles. • Utilized Zoho Project/Sprint/Desk for effective defect tracking, reporting, and team coordination. • Performed extensive functional, compatibility, and cross-browser testing across major browsers (Firefox, Chrome, Edge) to guarantee a flawless user experience. • Preparation of Chatbot templates using Sinch, Zoko, and 360 Dialog.

QA Engineer at BDIPlus, Feb 2017 - Sep 2020 · 3 yrs 8 mos, Bengaluru, Karnataka, India, • Conducted testing on Dev, QA, and Prod environments to ensure proficiency and ensure the successful deployment of products. • Executed comprehensive API testing using Postman to ensure robust functionality and integration of web applications. • Performed detailed functional, compatibility, and cross-browser testing, resolving 95% of browser-specific bugs before production deployment, ensuring optimal user experience. • Developed and maintained Hybrid Test Automation Frameworks for ONEDATA.Plus and Selfie Quote projects, resulting in a 30% reduction in regression testing cycles and continuous QA process improvement. • Maintain the Automation framework and automation scripts for new and existing regression and smoke test suites in source controls like GitLab over time for improvements and new features. • Review nightly runs and regression reports on GitLab and identify failures and get them fixed after verifying manually. • Created comprehensive test plans, E2E test cases, and test scenarios for user stories, meeting deadlines and ensuring efficient testing of functional/non-functional requirements. • Developed test scenarios & test cases for user story and ensured to meet the defined deadlines and efficient testing of functional/non-functional requirements of the application. • Tracked and resolved defects using GitLab, enhancing overall product stability.

Education

Master’s Degree, MCA, National Institute of Science and Technology (NIST) University, Berhampur,Odisha

Bachelor’s Degree, Information Technology and Management, Nayagarh Autonomous College,Nayagarh,Odisha