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Prasad B

Product Quality Engineering Manager at Razorpay | FinTech & Payments | POS | AI-Powered QA

Greater Bengaluru Area

15+ years of work experience

Razorpay
Apr 20233 yrs 5 mosPresent

Bengaluru

• Quality & Delivery Strategy: Own the end-to-end QE roadmap spanning Functional, Regression, Integration, API, E2E, Automation, and UAT to ensure predictable, secure, and compliant software releases. • Metrics-Driven Impact: Reduced production defect leakage by 30% via Shift-Left testing, early PRD risk reviews, and enhanced release gates. Increased automation coverage from 50% to 80% by expanding automated regression suites into CI/CD pipelines. • AI Tooling Innovation: Designed and deployed an AI-powered custom Claude Skill that automates impact analysis by parsing DevRev tickets, scanning GitHub repositories, generating comprehensive test cases, and prioritizing them based on business risk. Leveraged Claude Code to accelerate SLIT and E2E automation suites. • Production Release Consolidation: Spearheaded a strategic initiative by analyzing 100+ legacy POS application versions, mapping them to source branches, and consolidating them into a single stable production release—reducing critical technical debt across the merchant base. • Customer-Centric Quality: Introduced merchant immersion sessions for QEs, putting engineers directly into real-world customer payment journeys to identify usability gaps and expand test coverage. • Cross-Functional Governance: Partnered with Product Management, DevOps, and Customer Success to drive Agile ceremonies, defect triaging, and risk-based testability overhauls. Collaborated with acquiring banks and networks during critical UAT phases.
Ezetap by Razorpay
Apr 20221 yrMar 2023

Bengaluru

• Led QA Engineering for Razorpay's core payment acceptance products, establishing foundational test frameworks and quality processes for POS and digital payment platforms. • Defined and executed end-to-end test strategies covering Functional, Regression, Integration, API, and UAT across Android, iOS, and POS device ecosystems (PAX, Verifone, Aisino). • Collaborated with Engineering and Product teams to embed quality practices into the SDLC, driving shift-left testing and early defect detection. • Conducted UAT with acquiring banks and payment network switches to validate payment flows and ensure regulatory compliance. • Promoted to Manager – Product Quality Assurance Engineering in April 2023 in recognition of leadership impact and delivery excellence.
Ezetap (acquired by Razorpay, Aug 2022)
Dec 20214 mosMar 2022

Bengaluru

• Led QA Engineering for Ezetap's core payment acceptance products, establishing foundational test frameworks and quality processes for POS and digital payment platforms. • Defined and executed end-to-end test strategies covering Functional, Regression, Integration, API, and UAT across Android, iOS, and POS device ecosystems (PAX, Verifone, Aisino). • Collaborated with Engineering and Product teams to embed quality practices into the SDLC, driving shift-left testing and early defect detection. • Conducted UAT with acquiring banks and payment network switches to validate payment flows and ensure regulatory compliance.
EFI
Jul 201110 yrs 5 mosNov 2021

Bangalore

• Enterprise Product Ownership: Led end-to-end Quality Assurance strategy for EFI's flagship Fiery Digital Front End platform, supporting enterprise-tier printing solutions for Xerox and global corporations over a 10-year tenure. • Embedded & System Architecture: Architected and executed comprehensive test strategies across complex hardware-software boundaries, encompassing functional, embedded systems integration, system-level testing, performance, and regression testing. • Risk-Based Engineering: Actively participated in requirement reviews and architectural design discussions, translating complex business specifications into risk-mitigated, highly traceable QA frameworks. • Defect Lifecycle & Tracking: Managed the end-to-end defect lifecycle using Jira, creating custom workflows that significantly improved defect traceability, engineering reproduction velocity, and stakeholder visibility. • Mentorship & Capacity Building: Onboarded, coached, and mentored new engineering joiners, establishing training documentation that significantly reduced ramp-up time and built an autonomous QA unit.

Prasad’s AI Stack

claude code
claude code
claude
claude
codex
codex
cursor
cursor
gemini
gemini

Education

P A College of Engineering, Mangalore

Bachelor of Engineering, Electrical, Electronics and Communications Engineering

P A College of Engineering, Mangalore

20073 yrs2010

Diploma, Electronics & Communications Engineering

S.N.M Polytechnic, Moodbidre

20033 yrs2006

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Headline

Product Quality Engineering Manager at Razorpay | FinTech & Payments | POS | AI-Powered QA

About

Results-driven Quality Engineering Manager with 15 years of experience leading software quality initiatives across FinTech, Digital Payments, Embedded Systems, Mobile Applications, and Enterprise Software. Proven expertise in building and leading high-performing QE organizations, defining enterprise-wide QA strategies, driving automation adoption, and delivering highly reliable payment products. Pioneer in building AI-powered engineering workflows using Claude Code, Claude Skills, Cursor, and Gemini to accelerate release velocity.

Location

Greater Bengaluru Area

AI stack

claude code

claude

codex

cursor

gemini

Work experience

Manager- Product Quality Assurance Engineer at Razorpay, Apr 2023 - Present · 3 yrs 5 mos, Bengaluru, • Quality & Delivery Strategy: Own the end-to-end QE roadmap spanning Functional, Regression, Integration, API, E2E, Automation, and UAT to ensure predictable, secure, and compliant software releases. • Metrics-Driven Impact: Reduced production defect leakage by 30% via Shift-Left testing, early PRD risk reviews, and enhanced release gates. Increased automation coverage from 50% to 80% by expanding automated regression suites into CI/CD pipelines. • AI Tooling Innovation: Designed and deployed an AI-powered custom Claude Skill that automates impact analysis by parsing DevRev tickets, scanning GitHub repositories, generating comprehensive test cases, and prioritizing them based on business risk. Leveraged Claude Code to accelerate SLIT and E2E automation suites. • Production Release Consolidation: Spearheaded a strategic initiative by analyzing 100+ legacy POS application versions, mapping them to source branches, and consolidating them into a single stable production release—reducing critical technical debt across the merchant base. • Customer-Centric Quality: Introduced merchant immersion sessions for QEs, putting engineers directly into real-world customer payment journeys to identify usability gaps and expand test coverage. • Cross-Functional Governance: Partnered with Product Management, DevOps, and Customer Success to drive Agile ceremonies, defect triaging, and risk-based testability overhauls. Collaborated with acquiring banks and networks during critical UAT phases.

Lead- QA Engineering at Ezetap by Razorpay, Apr 2022 - Mar 2023 · 1 yr, Bengaluru, • Led QA Engineering for Razorpay's core payment acceptance products, establishing foundational test frameworks and quality processes for POS and digital payment platforms. • Defined and executed end-to-end test strategies covering Functional, Regression, Integration, API, and UAT across Android, iOS, and POS device ecosystems (PAX, Verifone, Aisino). • Collaborated with Engineering and Product teams to embed quality practices into the SDLC, driving shift-left testing and early defect detection. • Conducted UAT with acquiring banks and payment network switches to validate payment flows and ensure regulatory compliance. • Promoted to Manager – Product Quality Assurance Engineering in April 2023 in recognition of leadership impact and delivery excellence.

Principal Quality Assurance Engineer at Ezetap (acquired by Razorpay, Aug 2022), Dec 2021 - Mar 2022 · 4 mos, Bengaluru, • Led QA Engineering for Ezetap's core payment acceptance products, establishing foundational test frameworks and quality processes for POS and digital payment platforms. • Defined and executed end-to-end test strategies covering Functional, Regression, Integration, API, and UAT across Android, iOS, and POS device ecosystems (PAX, Verifone, Aisino). • Collaborated with Engineering and Product teams to embed quality practices into the SDLC, driving shift-left testing and early defect detection. • Conducted UAT with acquiring banks and payment network switches to validate payment flows and ensure regulatory compliance.

Principal Engineer – QA Project Lead at EFI, Jul 2011 - Nov 2021 · 10 yrs 5 mos, Bangalore, • Enterprise Product Ownership: Led end-to-end Quality Assurance strategy for EFI's flagship Fiery Digital Front End platform, supporting enterprise-tier printing solutions for Xerox and global corporations over a 10-year tenure. • Embedded & System Architecture: Architected and executed comprehensive test strategies across complex hardware-software boundaries, encompassing functional, embedded systems integration, system-level testing, performance, and regression testing. • Risk-Based Engineering: Actively participated in requirement reviews and architectural design discussions, translating complex business specifications into risk-mitigated, highly traceable QA frameworks. • Defect Lifecycle & Tracking: Managed the end-to-end defect lifecycle using Jira, creating custom workflows that significantly improved defect traceability, engineering reproduction velocity, and stakeholder visibility. • Mentorship & Capacity Building: Onboarded, coached, and mentored new engineering joiners, establishing training documentation that significantly reduced ramp-up time and built an autonomous QA unit.

Education

Bachelor of Engineering, Electrical, Electronics and Communications Engineering, P A College of Engineering, Mangalore

Diploma, Electronics & Communications Engineering, S.N.M Polytechnic, Moodbidre