Headline

Program/Product Management | Amazon

About

Driving Programs to increase customer conversion across multiple marketplaces and platforms via product innovations, marketing & operational excellence (Identifying $1.2 B incremental entitlement (Amazon) & 7% CMGR category growth (Blusmart)). Dynamic and results-oriented individual with overall 8 years of experience in product management, program management and GTM strategy, with 5+ years of experience in driving the development and enhancement of Revenue Programs. Proven track record in translating user needs into actionable product strategies, improving user engagement, and increasing revenue. Strong analytical and leadership skills, with a passion for delivering exceptional user experiences and developing products from scratch.

Location

India

AI stack

claude

gemini

notion

ChatGPT

Figma Make

Work experience

Senior Program Manager at Amazon, Aug 2025 - Present · 1 yr 1 mo, On-site, Driving product improvement roadmap in the Product View or Evaluation phase of customer journey across 12 International Marketplaces, delivering $450M GMV in Fashion category. Modeled an LLM-based automation framework (GenAI) to identify catalog defects; successfully scaled 2 high-impact use cases, resulting in an annualized OpEx saving of ~2.0 HC (1 PgM, 1 BA). Orchestrating cross-functional programs to bridge Online-to-Offline (O2O) parity gaps in the Electronics & Apparels category, enhancing the CX for high-consideration purchases and driving incremental selection growth.

Senior Product Manager at BluSmart, Apr 2023 - Apr 2025 · 2 yrs 1 mo, Gurugram, Haryana, India, Owned the end-to-end product roadmap for 4 core categories, outperforming the baseline business growth by 40% (achieving 7% CMGR vs. 5% company-wide). Spearheaded the 0-1 development and GTM strategy for the "Express Ride" vertical in high-density markets (Delhi & Bangalore), scaling the category to $7M ARR within 15 months of launch. Orchestrated the deployment of an ML-driven dynamic pricing and discounting engine; optimized for seasonal elasticity and competitive shifts to drive a 5% uplift in total gross revenue. Defined Product-Market Fit (PMF) for the Bangalore Airport (Sep '23), scaling the regional presence to 3% market share and $1.5M ARR within 24 months of launch. Architected and shipped strategic third-party API integrations, expanding the product ecosystem and contributing to a 5% incremental revenue CAGR. Led cross-functional squads (Eng, Design, Marketing) through the full Product Development Life Cycle (PDLC) for multiple high-growth features, ensuring alignment between technical feasibility and business GTM targets.

Senior Program Manager at BluSmart, Jan 2022 - Mar 2023 · 1 yr 3 mos, Gurugram, Haryana, India, Spearheaded the end-to-end strategy and Go-To-Market (GTM) execution for a new premium category launch; captured high-intent segments to secure $2M ARR and established a scalable blueprint for regional expansion. Directed a $300K cross-functional growth program, re-engineering the conversion funnel to drive a 30% in New Use Acquisition (NAU) & 10% in MAU for core business units. Defined and validated Product-Market Fit (PMF) for the Delhi Airport launch; architected a 36-month scaling strategy that captured 10% market share and accelerated revenue to an $8M ARR run rate. Transformed product reliability by institutionalizing standardized operating procedures (SOPs); achieved an 80% reduction in support escalations through proactive risk mitigation and cross-functional alignment. Engineered automated performance frameworks to track North Star metrics, empowering executive leadership with real-time insights and enabling high-velocity, data-backed prioritization for the global product roadmap.

Program Manager at 5C Network, Apr 2021 - Dec 2021 · 9 mos, Gurugram, Haryana, India, Drove business sales and product adoption across North India, increasing client onboarding by 15%. Customized CRM tools to enhance sales visibility and trained teams on optimizing sales closures and cost reduction. Leveraged customer insights to enhance product offerings and reduce turnaround time by two hours.

Project Specialist at Accenture, Apr 2020 - Apr 2021 · 1 yr 1 mo, Led end-to-end project implementations for APAC/EMEA clients, focusing on procurement and finance solutions. Conducted rigorous UAT, knowledge transfer sessions, and compliance walkthroughs to ensure project success.

Research Intern at Tetrahedron Consulting, Apr 2019 - May 2019 · 2 mos, Worked on 2 projects. First , sentiment analysis of samsung galaxy S10 series and second, after launch research of INFINITI QX50 SUV 2019 model

Education

PGDM, Operations and supply chain management, Institute of Management Technology, Ghaziabad

b.tech, Mechanical Engineering, National Institute of Technology Karnataka