Headline

Workflow Specialist in Trust and Safety at Amazon Content Policy|PolicyEnforcement |Content Moderation|Content&Community Operations|Automation with Agentic Tools (Agentz)|Gen AI|Python&Excel VBA|SQL&ETL|Quicksight

About

I bring over 8 years of experience in Trust and Safety across global companies including Amazon, Meta, and LinkedIn, with deep expertise in Content Moderation, Policy Enforcement, Content Policy, and People Management. At Amazon, I worked as a Content Compliance Specialist, managing workflows to address spam, fraud, violence, hate speech, and sensitive content, while collaborating with Policy, Operations, and Program Teams to strengthen user safety and platform integrity. Alongside policy enforcement, I have a strong background in automation and agentic tools. I built agentic solutions with Agentz to optimize kids’ workflow reviews, improving decision accuracy, turnaround time, and scalability. I also developed Python-based automations and Excel VBA macros for workflow automation, productivity reporting, and QA reviews, reducing manual effort and enabling smarter decision-making. Strong experience with Databricks and Apache Spark concepts through building and tuning ETL pipelines that handle large agent datasets in SQL, optimizing performance and developing dashboards in Amazon QuickSight. My career journey from analyst to leadership has given me a holistic view of policy, operations, and technology. I specialize in bridging Trust and Safety expertise with automation, building scalable systems that protect users, empower teams, and drive operational excellence

Location

Bangalore Urban

AI stack

claude code

claude

deepmind

deepseek

elevenlabs

Runway

Work experience

Work flow specialist at Amazon, Apr 2024 - Present · 2 y 5 mo, Bengaluru, Karnataka, India, At Amazon Prime Video, I ensure a safe and compliant viewing experience by leading content moderation and policy enforcement workflows across global markets. My role focuses on managing sensitive content categories including spam, fraud, violence, hate speech, and explicit material, while collaborating with Policy, Operations, and Program Teams to align with regional regulations and global trust standards. Key contributions: • Agentic Automation (Agentz): Designed and deployed agentic solutions to streamline kids’ workflow reviews, significantly improving efficiency, accuracy, and scalability in compliance operations. • Workflow Optimization: Developed Python scripts and Excel VBA macros to automate QA reviews, reporting, and productivity tracking, reducing manual overhead and enabling data-driven insights. • Policy Enforcement: Partnered with cross-functional teams to strengthen content safety policies and ensure consistent enforcement across diverse categories. • Operational Leadership: Supported team performance by balancing policy depth, operational rigor, and technology-driven innovation to safeguard user trust. . Created dashboards in SQL and ETL visualizing in quicksight

Senior Trust and Safety Quality Analyst at LinkedIn, Jul 2021 - Mar 2024 · 2 yrs 9 mos, Bengaluru, Karnataka, India, As a Senior Trust and Safety Specialist managed the performance and development of Team members in ACE controlling Abuse and Spam ensuring the Productivity and Quality, Managed various verticals and mentored Team members following standard operating procedures and create a spam free experience for consumer in platform.

Senior Trust and Safety Analyst at Facebook, Feb 2016 - May 2021 · 5 yrs 4 mos, Hyderabad, Telangana, India, Joined as Trust and safety Analyst by doing content analysis got promoted as Quality auditor and worked under various verticals(Graphic violence, Child Safety, Physical abuse, Nudity, Hate speech, Privacy, Fraud ,Bullying, Live suicide videos etc), I played a major role neutralising many verticals by feeding AI, From Policy enforcement, quality auditing to Leading team, I had worked in various roles which created a strong base for me in the Trust and Safety department.

Education

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, JNTUH College of Engineering Hyderabad