Headline

Product @Amazon

About

Praneet Jain is a techno-functional professional with 10 years of experience, predominantly in Management Consulting , Program Management & Product Strategy. Having led & managed projects agnostic of industries, he has been able to understand the pulse of a customer and the role technology has in improving customer experience. He has worked on projects across Retail, Energy, Utilities & Financial Services industries in the domains of GenAI Transformation, Customer Experience, Digital Strategy , Go-To-Market Strategy, Salesforce effectiveness & E-Commerce Implementation With his experience, he has developed the strategic ability to deep dive on market needs, influence product roadmap, efficiently manage & influence cross-functional stakeholders and lead end to end projects from conceptualization to execution. With his absolute passion for customer experience, he has been able to delivery superior customer experience by leveraging digital tools and by driving process efficiencies He pursued his Masters in Business Administration from Narsee Monjee Institute of Management Studies(NMIMS), Mumbai, where he was the Projects and Research Head of the Marketing Cell. He also completed his Summer Internship at General Electric in their Commercial Leadership Program. At GE, he completed a blueprint for the Digital Strategy of GE's T&D Solutions. Prior to his MBA, he worked with Deloitte USI India Offices in the Global Risk and Regulatory Services team, where he served as an Associate Solution Advisor and catered to companies in the Life Sciences Industry. He was also a part of the Mentorship Program at Deloitte, teaching underprivileged children at a Hyderabad Government School. He has completed his Bachelors of Engineering in Information Technology from Manipal Institute of Technology, Manipal.

Location

Bengaluru

AI stack

antigravity

claude

gemini

lovable

mcp

openai

Work experience

Senior Product Manager at Amazon, Apr 2026 - Present · 7 mos

Associate Director - Product & Strategy at Flipkart, Aug 2025 - Apr 2026 · 9 mos

Senior Manager 2 - Product & Strategy at Flipkart, Feb 2023 - Jul 2025 · 2 yrs 6 mos, Bengaluru, Karnataka, India

Senior Manager Product Strategy at Flipkart, Apr 2021 - Jan 2023 · 1 yr 10 mos, Bengaluru, Karnataka, India, - Responsible for end to end customer experience pertinent to Flipkart's forward journey (order placement to Post order) - Drove product OKRs with cross functional teams in order to ensure modifications to existing app that would enable frictionless customer journey - Helped in setting up NPS measurement for Flipkart's B2B customer - Developed competitive benchmarking study and utilised the same to formulate a strategic roadmap for Flipkart Wholesale (B2B)

Product at Sprinklr, Oct 2020 - Apr 2021 · 7 mos, Bengaluru, Karnataka, India, - Managed 28+ clients with overall portfolio ARR of $6mn agnostic of industry in Americas, EMEA & APJ with an aim to drive retention, consumption, adoption and focus on superior customer experience - Improved platform adoption of allocated portfolio by driving AI adoption & feature recommendations targeted at improving clients’ customer facing processes

Senior Management Consultant at KPMG India, Apr 2020 - Sep 2020 · 6 mos, Gurugram, Haryana, India, I worked as an Assistant Manager(Sr.Consultant) in the Digital Strategy Division. Completed projects spanning across industries (Utility, Power, ENR, Financial Services, FMCD) solving client challenges around digital customer experience, customer journey mapping, omnichannel strategy, go-to-market strategy, digital strategy & transformation. I have helped provide solutions around IoT Market Entry, Ecommerce Tech Implementation, Cost Optimization and developing a Digital Skill report

Management Consultant at KPMG India, May 2018 - Apr 2020 · 2 yrs, Gurugram, Haryana, India

Project and Research Head at Not Just Marketing (NjM), Mar 2017 - Apr 2018 · 1 yr 2 mos, NMIMS, Mumbai, Strategising and executing ConQuest, a disguised market research initiative, running for the last 15 years Responsible for maintaining corporate relations and prospecting companies for Disguised Market Research in several formats - Trade Show, Exhibition, Retail and Rural

Education

Master of Business Administration (M.B.A.), SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bachelor of Engineering (B.E.), Information Technology, Manipal institute of technology