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Pranay Singh

Product Manager | AI-Native Products & Agentic Systems | 0→1 Platforms · Retail, CPG & Manufacturing | CSPO · SAFe POPM

Bengaluru

7+ years of work experience

Capgemini Invent
Apr 20267 mosPresent

0-to-1 Platform Delivery · AI Automation · Enterprise Strategy | Retail & CPG ▸ Built a 0-to-1 clientelling platform for a global furniture retailer — 3 days of store shadowing and 10+ associate interviews (market research) revealed associates had no product info or recommendation tool at point of conversation. Translated discovery into BRD, user stories, and acceptance criteria; led build and rollout across 8 international markets with market-specific configuration and go-live sequencing ▸ Defined requirements and designed conversational flows for a multilingual RAG-based service desk bot on ServiceNow — built auto-escalation logic with full context handoff to human agents; delivered 17% ticket volume reduction, 22% turnaround improvement, and 0.5 FTE savings ▸ Automated a high-volume order processing workflow across 30+ enterprise retail customers — ran per-customer discovery to map routing rules, promotion logic, and edge cases; built a Python + ABBYY intelligent document processing layer across email, portal, and mobile channels; reduced PO processing time from 28 to 10 minutes per order (64% reduction), delivered $53K in operational savings, freed 1.6 FTE ▸ Built a Python + Azure OpenAI procurement agent from scratch — applied prompt engineering to generate structured JDs from unstructured hiring briefs, cutting turnaround from 2–3 days to under 15 minutes (95% reduction); paired with a vendor recommender engine evaluating 80+ vendors across 8 parameters ▸ Ran market research and built the TCO model behind an 18-entity ERP consolidation evaluation across Opex, Capex, and status-quo scenarios — delivered a contrarian recommendation against consolidation, accepted by executive leadership, avoiding a high-capital programme with no material ROI ▸ Contributed to 10+ RFP responses across retail and CPG — grounded in market trend research, competitive analysis, and GTM positioning; 2 converted into multi-year contract wins. Awarded Ace of Invent, 2024
Capgemini Invent
Jun 20242 yrs 5 mosPresent

Cognizant
Mar 20244 mosJun 2024

Pune District

Enterprise Platform Delivery · Consumer Engagement · Loyalty | Consumer Goods & Retail ▸ Owned full product lifecycle of a React Native + AWS enterprise consumer engagement platform — roadmap, BRD, user stories, sprint execution, demos, UAT, post-launch support. Onboarded 2,000+ enterprise users in Q1, scaled to 2M+ consumer interactions, 4.4/5 CSAT. Tracked activation via Adobe Analytics, used cohort analysis to identify drop-off, iterated continuously ▸ Designed and ran a controlled in-store pilot for a global apparel retailer — hypothesised reduced purchase friction would grow basket size, validated via live pilot (20% uplift, $11→$13.2), modelled impact across 1,000+ stores projecting $115M+ incremental annual revenue; built the business case that secured full rollout approval ▸ Delivered an AEM-integrated loyalty platform across 12+ brands for a client facing a shrinking customer base — defined digitally engaged customers as the north star metric, designed re-engagement mechanics and frictionless redemption flows; achieved 8% uplift in digitally engaged customers, 25% redemption rate improvement within 6 months ▸ Owned the product backlog as Product Owner across 85+ sprints over 2.5 years 🏆 Consultant of the Quarter — 2023 & 2024
Cognizant
Dec 20212 yrs 4 mosMar 2024

Pune

Accenture
May 20218 mosDec 2021

Bangalore Urban

Senior Business Analyst Data & Trade Promotion Transformation | CPG ▸ Standardised trade promotion intelligence reporting across 19 markets, supporting governance of $2.5B in managed trade investments; designed universal data lake mappings to improve analytics consistency across global teams ▸ Led cross-market requirement elicitation workshops across 19 markets to define business processes and functional requirements for platform enhancements ▸ Managed a 4-member QA team ensuring comprehensive test coverage and regression governance across product releases ▸ Partnered with engineering teams to translate business needs into functional specifications, ensuring high-quality platform delivery
OxyGarden India
Apr 20203 mosJun 2020

Delhi, India

▸ Developed case studies of Indian unicorns to identify key factors contributing to successful startup growth and investor appeal ▸ Built investor profiles and designed engagement strategies across multiple platforms; developed pitching deck for investor outreach ▸ Initiated investor engagement campaign reaching 1,500+ investors
Infosys
Jan 20181 yr 6 mosJun 2019

Pune Area, India

Systems Engineer — Automation & RPA Platforms & Process Automation ▸ Designed and implemented RPA-based automation solutions re-engineering core business processes — delivered 60% reduction in operational effort (FTE savings) ▸ Defined workflows, automation frameworks, and product requirements across multiple process transformation initiatives ▸ Developed RACI matrices and service governance frameworks to enhance clarity and accountability in transformation programs ▸ Collaborated with stakeholders across business and technology teams to identify automation opportunities and improve platform efficiency

Pranay’s AI Stack

claude code
claude code
claude
claude
gemini
gemini
openai
openai
claudecode
claudecode

Education

Goa Institute of Management (GIM)

Master of Business Administration - MBA, Business Administration and Management, General

Goa Institute of Management (GIM)

20192 yrs2021
Savitribai Phule Pune University

Savitribai Phule Pune University

20134 yrs2017

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Headline

Product Manager | AI-Native Products & Agentic Systems | 0→1 Platforms · Retail, CPG & Manufacturing | CSPO · SAFe POPM

About

I'm a Product Manager who takes enterprise products and platforms from 0→1 — not just advises on them. Over 7+ years across Capgemini Invent, Cognizant, and Accenture, I've owned roadmaps, run market research and discovery, and shipped enterprise platforms used by 2M+ people — while also Designing annd Shipping AI Agents to help Automate workflows and achieve desired efficiencies. What I've shipped: ▸ Owned the 0→1 build of an enterprise clientelling platform across 8 markets — from market research and PRD through backlog to launch ▸ Modelled $115M+ in incremental annual revenue from a digital in-store pilot that grew basket size 20% — the business case that got a 1,000+ store rollout approved ▸ Built and deployed AI agents in Python + Azure OpenAI: a JD-generation agent that cut hiring cycle from 2–3 days to 15 minutes, and a Requirement Decomposition Agent which turns PRDs straight into Agile backlogs ▸ Owned the product backlog for a React Native + AWS enterprise platform across 85+ sprints — 2M+ user interactions, 4.4/5 CSAT ▸ Ran the market research and discovery behind a contrarian ERP recommendation that reversed a planned consolidation — high capex, no material ROI — accepted by client leadership over the incumbent plan ▸ Authored 15+ market research POVs across e-commerce transformation, POS modernisation, and customer journey digitisation — and built a personal market intelligence system (Python + Azure OpenAI) to run that research faster I hold SAFe POPM, CSPO, and IIBA ECBA certifications — but the part of the job I actually enjoy is the distance between a PRD and a working sprint board. Looking for Product Manager / Product Owner roles where I own enterprise products end-to-end — 0→1, not just recommendations. 📩 pranay1144ps@gmail.com

Location

Bengaluru

AI stack

claude code

claude

gemini

openai

claudecode

Work experience

Manager - Enterprise Products & Platforms at Capgemini Invent, Apr 2026 - Present · 7 mos, 0-to-1 Platform Delivery · AI Automation · Enterprise Strategy | Retail & CPG ▸ Built a 0-to-1 clientelling platform for a global furniture retailer — 3 days of store shadowing and 10+ associate interviews (market research) revealed associates had no product info or recommendation tool at point of conversation. Translated discovery into BRD, user stories, and acceptance criteria; led build and rollout across 8 international markets with market-specific configuration and go-live sequencing ▸ Defined requirements and designed conversational flows for a multilingual RAG-based service desk bot on ServiceNow — built auto-escalation logic with full context handoff to human agents; delivered 17% ticket volume reduction, 22% turnaround improvement, and 0.5 FTE savings ▸ Automated a high-volume order processing workflow across 30+ enterprise retail customers — ran per-customer discovery to map routing rules, promotion logic, and edge cases; built a Python + ABBYY intelligent document processing layer across email, portal, and mobile channels; reduced PO processing time from 28 to 10 minutes per order (64% reduction), delivered $53K in operational savings, freed 1.6 FTE ▸ Built a Python + Azure OpenAI procurement agent from scratch — applied prompt engineering to generate structured JDs from unstructured hiring briefs, cutting turnaround from 2–3 days to under 15 minutes (95% reduction); paired with a vendor recommender engine evaluating 80+ vendors across 8 parameters ▸ Ran market research and built the TCO model behind an 18-entity ERP consolidation evaluation across Opex, Capex, and status-quo scenarios — delivered a contrarian recommendation against consolidation, accepted by executive leadership, avoiding a high-capital programme with no material ROI ▸ Contributed to 10+ RFP responses across retail and CPG — grounded in market trend research, competitive analysis, and GTM positioning; 2 converted into multi-year contract wins. Awarded Ace of Invent, 2024

Senior Management Consultant - Enterprise Products at Capgemini Invent, Jun 2024 - Present · 2 yrs 5 mos

Consultant - Product Owner at Cognizant, Mar 2024 - Jun 2024 · 4 mos, Pune District, Enterprise Platform Delivery · Consumer Engagement · Loyalty | Consumer Goods & Retail ▸ Owned full product lifecycle of a React Native + AWS enterprise consumer engagement platform — roadmap, BRD, user stories, sprint execution, demos, UAT, post-launch support. Onboarded 2,000+ enterprise users in Q1, scaled to 2M+ consumer interactions, 4.4/5 CSAT. Tracked activation via Adobe Analytics, used cohort analysis to identify drop-off, iterated continuously ▸ Designed and ran a controlled in-store pilot for a global apparel retailer — hypothesised reduced purchase friction would grow basket size, validated via live pilot (20% uplift, $11→$13.2), modelled impact across 1,000+ stores projecting $115M+ incremental annual revenue; built the business case that secured full rollout approval ▸ Delivered an AEM-integrated loyalty platform across 12+ brands for a client facing a shrinking customer base — defined digitally engaged customers as the north star metric, designed re-engagement mechanics and frictionless redemption flows; achieved 8% uplift in digitally engaged customers, 25% redemption rate improvement within 6 months ▸ Owned the product backlog as Product Owner across 85+ sprints over 2.5 years 🏆 Consultant of the Quarter — 2023 & 2024

Business Analyst at Cognizant, Dec 2021 - Mar 2024 · 2 yrs 4 mos, Pune

Senior Business Analyst at Accenture, May 2021 - Dec 2021 · 8 mos, Bangalore Urban, Senior Business Analyst Data & Trade Promotion Transformation | CPG ▸ Standardised trade promotion intelligence reporting across 19 markets, supporting governance of $2.5B in managed trade investments; designed universal data lake mappings to improve analytics consistency across global teams ▸ Led cross-market requirement elicitation workshops across 19 markets to define business processes and functional requirements for platform enhancements ▸ Managed a 4-member QA team ensuring comprehensive test coverage and regression governance across product releases ▸ Partnered with engineering teams to translate business needs into functional specifications, ensuring high-quality platform delivery

Investor Relations Specialist - Intern at OxyGarden India, Apr 2020 - Jun 2020 · 3 mos, Delhi, India, ▸ Developed case studies of Indian unicorns to identify key factors contributing to successful startup growth and investor appeal ▸ Built investor profiles and designed engagement strategies across multiple platforms; developed pitching deck for investor outreach ▸ Initiated investor engagement campaign reaching 1,500+ investors

Software Engineer at Infosys, Jan 2018 - Jun 2019 · 1 yr 6 mos, Pune Area, India, Systems Engineer — Automation & RPA Platforms & Process Automation ▸ Designed and implemented RPA-based automation solutions re-engineering core business processes — delivered 60% reduction in operational effort (FTE savings) ▸ Defined workflows, automation frameworks, and product requirements across multiple process transformation initiatives ▸ Developed RACI matrices and service governance frameworks to enhance clarity and accountability in transformation programs ▸ Collaborated with stakeholders across business and technology teams to identify automation opportunities and improve platform efficiency

Education

Master of Business Administration - MBA, Business Administration and Management, General, Goa Institute of Management (GIM)

Savitribai Phule Pune University