PRANAVANATHAN M

2+ years of work experience

Oct 20242 yrs 1 moPresent

Cuddalore

As an Atlassian Administrator, I am responsible for administering, configuring, supporting, and continuously optimizing Atlassian Cloud environments, including Jira Software, Jira Service Management (JSM), Jira Work Management, and Confluence. I collaborate closely with business and technical teams to design and implement scalable, efficient, and user-focused Atlassian solutions that align with business objectives and operational requirements.

Jun 20263 mosAug 2026

Developed backend automation scripts and using Groovy and Script Runner,Listener to reduce manual administrative work. Administator for four core Atlassian platforms and provided L2/L3 support for configurations, workflows, security, and application issues. Engineered Jira workflows and automation rules using multiple scripting technologies to optimize administration tasks. Executed Jira Cloud-to-Cloud migrations across five critical stages, including scheme mappings, API payload validation, and post-cutover data integrity verification. Implemented YouTrack administration to support project and Agile board adoption. Administered Jira Service Management (JSM) service components, including customer portals and integrations. Built executive analytics using eazyBI and Advanced JQL to track team velocity, SLA compliance, and operational KPIs. Designed and deployed RESTful API integrations and webhooks for bidirectional synchronization between Atlassian Cloud systems and third-party software platforms. Formulated complex MySQL queries and Advanced JQL data filters to support real-time analytics. Administered Agile tracking frameworks across Jira Software and YouTrack, standardizing backlogs, sprint boards, and continuous delivery workflows.

Sep 20241 yr 9 mosMay 2026

Engineered Jira Automation rules for automated ticket assignments, conditional field inheritance, and status transitions to improve workflow throughput. Built validation scripts and test audit routines to verify user mappings, permission schemes, and database consistency during enterprise platform transitions. Collaborated with cross-functional development teams to configure Scrum/Kanban boards, backlog hierarchies, and documentation spaces in Confluence. Resolved L2/L3 software and configuration tickets by diagnosing REST API response mismatches and workflow script issues.