Senior Program Manager

Bengaluru

Pune District

Pune, Maharashtra, India

Satara, Maharashtra, India

Satara, Maharashtra, India

Pune

Pune, Maharashtra, India
Pune, Maharashtra, India
Pune







POST GRADUATE PROGRAM IN STRATEGIC DIGITAL MARKETING, DIGITAL MARKETING
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Master of Business Administration, Marketing
Sinhgad Institute Of Management
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Sales, strategic accounts, and operations leader with 8+ years across quick commerce, food-tech, and digital real estate. Track record spans enterprise account management, consultative selling, and pipeline ownership, alongside network-wide program execution, inventory governance, and workforce planning. Uses data and financial analysis to qualify opportunities and turns account or operational gaps into measurable outcomes.
Bengaluru
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Senior Program Manager at Zepto, Apr 2026 - Nov 2026 · 8 mos, Bengaluru, - Reduced Pending Putaways (PP) from 2.1% to 1.0% by strengthening inbound planning and execution discipline, improving customer SLA compliance across 1200+stores. - Own more than 92% of the network's inventory from 88%, working with planning teams, city heads, and zonal managers to match supply and demand. - Led the IB Nomination Program, improving workforce utilization from 49% to 76% through centralized manpower planning and governance
Assistant Manager at Magicbricks, Nov 2024 - Apr 2026 · 1 yr 6 mos, Pune District, • Spearheaded strategic account management and consultative sales initiatives, generating INR 60 Lakhs revenue within 12 months through tailored marketing solutions for real estate developers and HNIs. • Revived 40% dormant client portfolio by conducting in-depth business reviews, addressing operational bottlenecks, and delivering customised digital marketing and lead generation solutions. • Developed and implemented data-driven marketing and sales frameworks for Category A+ and A developers, consistently surpassing revenue benchmarks with 110% monthly target achievement. • Built long-term partnerships with high-net-worth real estate developers, aligning business solutions with client objectives to enhance satisfaction, retention, and enterprise growth. • Headed Pune site visit product operations, successfully onboarding 10+ key clients from inception through strategic solution positioning, operational oversight, and relationship management. • Earned Superstar Award recognition by driving new client acquisitions, reactivating inactive enterprise accounts, and exceeding quarterly sales targets through consultative B2B engagement strategies.
Key Account Manager at Zomato, Aug 2023 - Nov 2024 · 1 yr 4 mos, Pune, Maharashtra, India, • Directed performance optimisation for nationwide franchise accounts processing 30,000+ monthly orders and generating INR 10M+ revenue, elevating profit margins per order by 40.9%. • Transformed advertising revenue performance by deploying campaigns that achieved 6% commissionable value and sustained 10% month-over-month growth through data-driven optimisation techniques. • Collaborated cross-functionally with franchise marketing stakeholders to enhance discount strategies, refine advertising effectiveness, optimise menu pricing, and identify high-potential expansion locations for growth. • Launched a breakthrough regional campaign initiative that doubled quarterly revenue performance, positioning the managed portfolio as the top contribution margin-positive segment across all geographic clusters. • Captured high-value enterprise partnerships through consultative selling methodology, contract negotiations, and delivery of data-informed business solutions that strengthened nationwide franchise relationships.
City Growth Manager at Zomato, Jul 2022 - Sep 2023 · 1 yr 3 mos, Satara, Maharashtra, India, • Delivered 100% quota attainment, tripling advertisement sales revenue over seven months, maintaining a consistent 5% average commissionable value across multiple initiatives and campaigns. • Executed regional leadership directives driving 10x month-over-month order volume growth in new markets, surpassing profitability benchmarks through strategic planning, operational excellence, and execution. • Exceeded city-level profitability targets by implementing customer-centric strategies, optimising operational efficiency, and delivering outstanding financial performance across revenue, margin, and key business metrics. • Performed competitive intelligence analysis on primary market rivals, refining marketing approaches to strengthen customer retention, minimise churn, and enhance brand positioning and market share. • Negotiated strategic partner discount structures, launched new markets, converted 90% of restaurant partners, and developed a five-person leadership team with KPIs and annual performance assessments.
Business Analyst at Zomato, Apr 2021 - Jun 2022 · 1 yr 3 mos, Satara, Maharashtra, India, • Governed 150+ restaurant accounts as primary strategic partner, delivering performance analytics, actionable growth insights, and executing B2B advertising sales initiatives to drive revenue expansion. • Championed targeted B2B advertising sales using financial modelling and ROI analysis, demonstrating clear value propositions and accelerating revenue growth across multiple restaurant partners. • Mitigated Key Risk Indicators by 65% through proactive interventions addressing menu staleness, order rejection trends, and technology adoption gaps, significantly enhancing overall account health. • Onboarded new restaurant partners by managing documentation workflows, KYC compliance verification, and data accuracy protocols, providing seamless operational support and strengthening partnership foundation. • Amplified account performance tenfold and scaled daily orders from 350+ to 1000+ per account through strategic consultation, retention initiatives, and relationship-driven account management excellence.
Sales & Accounts Manager at Zomato, Jul 2019 - Mar 2021 · 1 y 8 mo, Pune
Sales Manager at Coffee Day Beverages, Oct 2018 - Mar 2019 · 6 mos, Pune, Maharashtra, India, • Monitored distributor infrastructure readiness and monthly ROI target achievement, architecting primary sales plans and coordinating business operations across a ten-distributor network. • Propelled sales growth by capturing new enterprise customers and expanding product line penetration within existing accounts, managing a 270-client base with 320-unit machine infrastructure.
Sales Intern at SpiderG, May 2017 - Jul 2017 · 3 mos, Pune, Maharashtra, India, Streamlined HORECA sector customer database, converted digital leads into active accounts, and facilitated 50+daily customer interactions to strengthen retention rates.
Cofounder at Baagi Clothing, May 2015 - May 2016 · 1 y, Pune
POST GRADUATE PROGRAM IN STRATEGIC DIGITAL MARKETING, DIGITAL MARKETING, Great learning
Master of Business Administration, Marketing, Sinhgad Institute Of Management