Headline

Commercial Insurance Growth & Strategy | Embedded & Digital Insurance | Partnership & Ecosystem Builder | Fintech & Insurtech Transformation | Lean Six Sigma GB | McKinsey.org Forward Alum |

About

“Complex problems don’t need complex solutions — they need structured thinking and disciplined execution.” I help insurance businesses scale revenue, expand distribution ecosystems, and commercialize customer-centric insurance products through strategic partnerships, digital transformation, and data-driven growth execution. With 6+ years of experience across global and domestic insurance organizations, I specialize in building scalable insurance growth models across health, motor, and property & casualty portfolios. My work sits at the intersection of insurance strategy, product commercialization, partnership development, and customer lifecycle optimization. I have led multiple transformation and growth enablement initiatives focused on improving insurance penetration, optimizing customer acquisition funnels, and strengthening insurer and partner ecosystem performance. I enjoy translating customer insights and business opportunities into scalable product strategies and operational execution frameworks. My experience includes working with cross-functional teams spanning product, underwriting, compliance, growth, analytics, and operations to deliver measurable commercial outcomes. I bring a strong ownership mindset combined with structured thinking and execution rigor in regulated insurance environments. Core areas I focus on: • Insurance Revenue Expansion & Commercial Strategy • Embedded Insurance & Digital Distribution Models • Insurance Product Commercialization & GTM Strategy • Partner Ecosystem Development (Insurers, Brokers, TPAs, Distribution Networks) • Customer Funnel Optimization & Lifecycle Monetization • Cross-Sell, Upsell & Insurance Attach Rate Growth • Insurance OKR & Performance Governance • Digital Insurance & Fintech Transformation I am particularly interested in roles focused on building scalable insurance offerings within fintech, platform ecosystems, and digital distribution environments. Always open to connecting with professionals working across insurance strategy, insurtech, fintech, embedded finance, and digital growth leadership. 👉 Let’s connect if you’re building scalable operations or transforming complex systems.

Location

Hyderabad

Work experience

Senior Analyst – Operations & Risk at Genworth, May 2022 - Present · 4 yrs, Gurugram, Haryana, India, 🔹 Operations | Process Excellence | Vendor & Risk Governance •Led end-to-end process redesign across claims and risk operations, reducing turnaround time by 25% and operational escalations by 30% •Owned $500K+ monthly claims portfolio, ensuring SLA adherence, compliance, and financial accuracy across health & P&C lines •Built real-time KPI dashboards and CRM governance frameworks, improving data accuracy to 98% and enabling leadership-level decision-making •Spearheaded cross-functional initiatives with US stakeholders to align business requirements, systems, and policy workflows •Trained and mentored 10+ analysts, improving team productivity by 23% and strengthening SLA adherence •Applied analytics to identify $2M+ improvement opportunities, supporting strategic planning and performance reviews •Acted as process SME and change catalyst, driving adoption of SOPs, automation, and continuous improvement culture

Branch Manager - Operations | Compliance | Distribution & Risk at Tata AIG General Insurance Company Limited, May 2019 - Jan 2022 · 2 yrs 9 mos, Kota, India Metropolitan Area, •Led branch-level operations spanning sales, claims, compliance, and customer service •Partnered with cross-functional teams to streamline policy issuance and claims workflows •Improved renewals, lead management, and data accuracy through reporting automation •Ensured IRDAI compliance, audit readiness, and regulatory adherence •Managed stakeholder relationships including insurers, agents, and customers •Reduced operational friction through SOP alignment and process governance •Supported digital adoption and CRM utilization across branch operations •Improved partner communication and servicing workflows, reducing operational bottlenecks and supporting 5,000+ annual policy transactions. •Facilitated cross-functional collaboration across underwriting, claims, sales, and operations teams to support product launches and distribution growth strategies. • Led Lean Six Sigma performance improvement initiatives reducing operational errors by 25% and strengthening customer servicing reliability.

Head Of Marketing Club at INSTITUTE OF MANAGEMENT STUDIES, DAVV, INDORE, Nov 2018 - May 2019 · 7 mos, Indore Area, India, I was the Chairperson of The Marketing Club at “Institute Of Management Studies” Implemented the following benefits to club members, Institute Of Management Studies, the Devi Ahilya University, and the community at large: • Establish a strong marketing reputation for Institute Of Management Studies within academic and professional circles • Developed a forum in which to guide, educate, and enhance the understanding of marketing issues in students. • Assisted club members in discovering & exploring diverse marketing employment opportunities. • Stimulate interaction among students, outside companies, and faculty to enhance participation in marketing and community relationships. • Introduced the Publishing of E-Newsletter Titled “ Marketing Bonanza”, which enhances the current out role of Marketing in the Corporate Market & Important news.

Core Team Lead at INSTITUTE OF MANAGEMENT STUDIES, DAVV, INDORE, Feb 2018 - May 2019 · 1 yr 4 mos, Indore Area, India, With Having Large Variety of Skillset, "The Performing Arts" club of INSTITUTE OF MANAGEMENT STUDIES, DAVV, Holds nerve to bring out Extra Curricular talent from the students apart from Mangement Studies, thus Making them sound professional in every aspect of work they do.

Core Member - Spandan, The Teacher's Day Event at INSTITUTE OF MANAGEMENT STUDIES, DAVV, INDORE, Aug 2018 - Sep 2018 · 2 mos, Indore Area, India, At IMS, DAVV, we Honor our Teacher on the occasion of Teacher's Day. Every Department of IMS. Present Their skills in form of Cultural Performance In India, 5th September is celebrated as Teachers' Day as a mark of tribute to the contribution made by teachers to the society. Organizing And Managing Skills is Extensively Used with Team of 15+ students, Managing 1500+ Students,

Campus Ambassador at WERP-India, Jun 2018 - May 2019 · 1 yr, Indore, Madhya Pradesh, India, My Work Includes :- 1. Making short presentations in targeted classes and relevant campus organizations 2. Developing your own creative ideas to assist in campus outreach efforts - identifying the types of events most likely to engage students' imaginations and interests, and strategies to encourage attendance 3. Getting like minded, enthusiastic students to spread awareness on the cause of women empowerment through economic and political independence 4. Organize student's based events on women empowerment. To enhance advocacy and networking skills with excellent communication, interpersonal and team-building skill, listening skills, research and report-writing skills and the ability to interpret or present data.

Campus Ambassador at Entrepreneurship Cell, IIT Kanpur, Jul 2018 - Mar 2019 · 9 mos, Indore Area, India, Ambassadors may be requested to participate in a number of ways, depending on their particular set of skills/capabilities and preferences. Ambassadorial duties may include: Participation in student panels at information sessions (involving public speaking). Individually contacting prospective students via email and/or social media. Contribution to our social media activities. Being a student blogger for the Business School website. Contribution to promotional materials (such as programme brochures, website profiles, videos or media articles) by attending photo shoots, film shoots or providing written content such as quotes and completed questionnaires. Participation in focus groups and market research. Other opportunities to represent the Business School may arise throughout the year. Promote Various Events, Competition in College as Directed by the Desired Authority.

Education

Master of Business Administration - MBA, Institute of Management Studies, DAVV, Indore

Bachelor's degree, Mechanical Engineering, Rajiv Gandhi Prodyogiki Vishwavidyalaya