---
title: "Pranali Telgu - Customer case management in Pune Division | Tal"
description: "Meet Pranali Telgu, ⫸ Skilled Customer Service Rep • Conflict Management and resolution skills • Formerly at Tech Mahindra Ltd | Previous roles at WNS Global Services and Conneqt Business Solutions • Trained on Sabre , Amadeus and Galileo based in Pune Division."
image: "https://tal.club/meet/pranali-10/share-image"
---

# Pranali Telgu on Tal

## Headline

⫸ Skilled Customer Service Rep • Conflict Management and resolution skills • Formerly at Tech Mahindra Ltd \| Previous roles at WNS Global Services and Conneqt Business Solutions • Trained on Sabre , Amadeus and Galileo

## Location

Pune Division

## Work experience

Customer case management at Tech Mahindra, Feb 2023 \- May 2026 · 3 yrs 4 mos, Pune District, Maharashtra, India, Investigating Fraud Related Complaints As Per Guidelines and Providing Solutions To UK Based Customer's Via Email

Associate at WNS, Jul 2022 \- Feb 2023 · 8 mos, Pune City, Maharashtra, India, Proven expertise across Amadeus, Sabre, and Galileo GDS platforms\. Skilled in managing complex international itineraries, corporate ticketing, and rapid issues\.

Customer Service Associate at Qconnect, Jan 2022 \- Jun 2022 · 6 mos, Pimpri, Maharashtra, India, E\-commerce Support Specialist skilled in real\-time app troubleshooting, order lifecycle tracking, and CRM management\. Adept at guiding users through digital checkout, payment failures, and loyalty programs\.

## Education

Bachelor of computer Applications, Computer and Information Sciences and Support Services, International Institute of Business Management

12th, Commerce, Arya Vidya Mandir

[View the original profile](https://tal.club/meet/pranali-10)

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