Headline

Senior Product Manager | B2B Marketplace & Commerce Platforms | Pricing, Procurement, Retention & Monetization | Driving Growth, Operational Efficiency & Platform Scale

About

I build marketplace products that turn complex operations into measurable business growth. I’m a Senior Product Manager with 7.5+ years in product management and 11+ years across digital commerce, B2B marketplaces, procurement, pricing, loyalty, fulfillment, logistics, and supply chain platforms. I work on products where customer experience, operational efficiency, and revenue growth need to move togethers. Across IndustryBuying and SteelBazaar, I’ve owned core commerce and platform products across large-scale B2B and B2C marketplaces, including 2M+ products across 38 categories. My work has covered quote-to-order journeys, pricing engines, loyalty and retention, seller workflows, OMS, WMS, procurement automation, fulfillment, and post-purchase experience. I’ve helped improve quote-to-order conversion by 60%, increase revenue by 30%, grow engagement from 8% to 15%, improve retention by 10–12%, increase AOV by 20%, reduce procurement cost by 10%, and lower shipping cost per order by 15%. I’m now looking to build and scale commerce, marketplace, and platform products where growth, trust, efficiency, and retention matter. I’m especially interested in roles where I can combine product strategy, data-led execution, systems thinking, and AI-assisted workflows to solve real business problems at scales. Specialties & Core Competencies: Product Management | Product Strategy & Conceptualization | Product Roadmaps | User Experience (UX) & User Research | User Engagement & Conversion Rate Optimization (CRO) | User Retention & Retargeting | Experimentation & A/B Testing | Mobile Apps & Web Platforms | Developer Experience (DX) & APIs | Data Analytics (SQL, Tableau) | Strategic Partnerships | Team Management | Cross-Functional Teaming & Agile Execution

Location

Delhi

AI stack

antigravity

claude code

gemini

lovable

v0

Bolt.new

Work experience

Senior Product Manager at ABA Infotech Private Limited, Apr 2024 - Jul 2025 · 1 yr 4 mos, Gurugram, Haryana, India, Led product strategy for Steelbazaar.com, digitizing B2B steel trade workflows across pricing, discovery, negotiations, and sales follow-through. -- Built real-time negotiation workflows that reduced quote turnaround from 2-3 days to same day and increased deal seals by 60% in two quarters. -- Built storefront experiences for top brands, increasing repeat visits from 5% to 14% and improving seller retention by 12% in three months. -- Streamlined stock and custom processing discovery workflows, increasing revenue by 30% in six months. -- Improved buyer profiling, RFQ and auction workflows, and sales follow-up processes to strengthen buyer engagement, procurement efficiency, and lead conversion.

Senior Product Manager at IB MonotaRO Private Limited, Jan 2019 - Mar 2024 · 5 yrs 3 mos, On-site, Owned core commerce and platform systems for a large-scale B2B/B2C marketplace with 2M+ products across 38 categories, working with cross-functional teams and global stakeholders in Japan. * +20% Customer Satisfaction | -15% Costs – Launched a new marketplace procurement platform that delighted users and delivered tangible savings. * Team of 25, On Time & On Budget – Led developers and designers through end-to-end delivery, keeping execution tight and efficient. * Cross-Functional Alignment – Partnered with ops, sales, and tech to prioritize features and deliver products that moved the needle. * SOPs for Human-First Ops – Created robust manual workflows where automation wasn’t viable, ensuring resilience and business continuity. * Culture of Collaboration – Cultivated a high-trust, transparent environment—accelerating product development and improving team velocity.

Senior Supply Chain Manager at IB MonotaRO Private Limited, Jun 2015 - Dec 2018 · 3 yrs 7 mos, Delhi, India, Built the operational and systems foundation that supported the transition into product management. *+20% Operational Efficiency – Partnered with Business Ops and Supply Chain to hit daily production targets through tight coordination and execution. *Multi-Unit Leadership – Oversaw end-to-end ops for 5 units, managing 50+ employees while delivering measurable productivity gains. *10,000 Sqft Optimization – Drove smart planning across labor, inventory, and spatial utilization, ensuring maximum throughput from every resource. *Cost & Process Excellence – Identified key bottlenecks and rolled out targeted fixes—cutting costs and streamlining operations across the board.

Production Engineer at ENCO Engineers Combine, Nov 2014 - May 2015 · 7 mos, Gurgaon, India, Built the operating foundation across production, planning, and resource utilization in a multi-unit manufacturing setup. • Built the operational foundation across production, planning, and resource utilization in a multi-unit manufacturing setup. • Led operational efficiency initiatives across 5 units and 50 staff, reducing production bottlenecks. • Managed production planning, labor scheduling, and inventory coordination to optimize shop-floor resource utilization.

Mechanical Engineer at G.D. Automobile, Jul 2012 - Jun 2014 · 2 yrs, Greater Delhi Area, Built early operational discipline through maintenance, supplier coordination, and process improvement. • Executed preventive maintenance programs, enhancing equipment reliability and minimizing downtime. • Collaborated with suppliers and internal teams to effectively manage service and material costs. • Ensured consistent availability of raw materials, supporting timely operational delivery.

Education

Bachelor of Engineering, Engineering, Netaji Subhas Institute of Technology