---
title: "Pramit Agrawal - Deputy Chief Product Officer in Bengaluru | Tal"
description: "Meet Pramit Agrawal, Head of Product at Paytm Payments Bank based in Bengaluru. AI stack includes claude."
image: "https://tal.club/meet/pramit-agrawal/share-image"
---

# Pramit Agrawal on Tal

## Headline

Head of Product at Paytm Payments Bank

## About

Experienced Product Manager having 13\+ years of experience with demonstrated history in building &amp; launching products in retail liabilities &amp; digital domain in the financial services industry\. Strong professional with an MBA from Indian Institute of Management, Ranchi\.

## Location

Bengaluru

## AI stack

claude

## Work experience

Deputy Chief Product Officer at Paytm Payments Bank, May 2022 \- Present · 4 yrs 4 mos, Bengaluru, • Head of Product for Liabilities product including CASA \(Current Account, Savings Account\), FD, Money Transfers \(UPI, NEFT, RTGS\), KYC \- Customer Onboarding, Mobile app &amp; netbanking • Defining CASA product strategy &amp; roadmap with a team of 7 product managers to improve banking experience for 95million\+ users • Launched PPBL mobile app within a month’s time • Closure of 100\+ regulatory/audit/compliance observations for liabilities product • Carried out SA to CA upgrade for \~5 lakh high transacting users with no impact to their UPI/QR code

Vice President \- Digital Banking at Citi, Sep 2016 \- May 2022 · 5 y 8 mo, Mumbai, • Part of Digital Banking team, working as product manager for Citi Mobile India app • Among 3 candidates from India to receive CEO award for client obsession • Complete product ownership from idea scoping, competition benchmarking, solution designing, API integrations, preparing project plan, defining UI/UX, conducting functional testing to increasing customer engagement &amp; adoption • Active engagement with business, control functions, risk, marketing, technology &amp; operations teams for launch of new product propositions &amp; features • Took rating of Citi Mobile app on Apple AppStore from 2\.1 to 3\.9 &amp; Google Play Store rating from 3\.8 to 4\.3, in 4 months • Digitization of International Money Transfer \(LRS\) on Net Banking portal • Completed DLT implementation process for Citi India • WhatsApp integration for marketing &amp; non\-marketing communications • Inclusive digital solution for global FMCG major enabling last mile digitization • Implemented Touch ID, UPI &amp; BharatQR integrations on Citi Mobile • Managed all regulatory reportings for the unit

Manager \- Digital Channels in Technology &amp; Solutions Group at YES BANK, Nov 2015 \- Sep 2016 · 11 mos, Mumbai, • Part of Digital Channels team, working as business analyst, managing projects in mobile &amp; internet banking domain • End\-to\-end project management starting from gathering business requirements, designing wireframes, BRD preparation, vendor evaluation, conducting UAT, deployment to post\-implementation review • First\-in\-the\-industry Social Banking App as an alternate channel enabling financial &amp; non\-financial transactions from 5 social media platforms • Digital Wallet enabling social media &amp; smartphone users to load, spend &amp; transact smartly

Manager \- Technology in Business Management, Innovation &amp; Strategy at YES BANK, Apr 2014 \- Oct 2015 · 1 yr 7 mos, Mumbai Area, India, • Part of MD&amp;CEO’s core strategy team, working as internal consultant to CIO &amp; Technology team of the bank • Partnered with Technology team to roll out new processes &amp; continuously review &amp; improve existing processes • Framed a new multi\-staged Project Management Framework comprising of multiple tollgates &amp; a 1\-pager snapshot • Formulated a 5\-yr IT Roadmap &amp; corresponding 1\-yr Action Plan for Technology team • Created Cost Management Framework for Technology team • Redesigned Purchase Requisition form to streamline vendor management

Systems Engineer at Infosys, Nov 2010 \- May 2012 · 1 yr 7 mos, Hyderabad, • Worked on ERP technologies viz\. Oracle PeopleSoft, Oracle Fusion &amp; EBS • Associated as Infosys partner resource for onsite client Oracle, Hyderabad • Carried out root cause analysis, identified &amp; implemented fixes to ensure correctness of data during migration from Oracle EBS to Fusion

## Education

Master of Business Administration \(MBA\), Indian Institute of Management, Ranchi

Bachelor of Engineering \(B\.E\.\), Information Technology, OIST, Bhopal

[View the original profile](https://tal.club/meet/pramit-agrawal)

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