Headline

Transitioning into Product Management | Test Analyst | 7.5 Years in Tech | Product Thinking • AI-First Products

About

With 7.5 years of experience as a Test Analyst, I’ve worked closely with complex products, understanding business requirements, validating user journeys, identifying gaps, collaborating with cross-functional teams, and ensuring that what gets built genuinely works for the people using it. Over time, I realized that the questions that interested me most went beyond testing: Why are we building this? What user problem are we solving? What happens if we approach it differently? That curiosity led me toward Product Management. My experience in QA has shaped how I think about products. It has taught me to look beyond the happy path, question assumptions, understand dependencies, anticipate edge cases, and evaluate how individual decisions impact the overall user experience. I’m now bringing that foundation into Product Management, developing deeper capabilities across product discovery, user research, problem framing, prioritization, product strategy, and AI-first product thinking. I particularly enjoy working on ambiguous problems, breaking them down, understanding the user behind the requirement, connecting business and technology perspectives, and turning insights into practical product decisions. My next chapter is about moving from testing what gets built to contributing to what should be built and why. I’m interested in opportunities at the intersection of Product, Technology, AI, and User Experience, where my QA experience, systems thinking, and product mindset can bring a different perspective to building better products. 7.5 Years in QA → Building My Career in Product 🚀

Location

Gurugram

AI stack

anthropic apis

claude code

claude

codex

gemini

Work experience

Test Analyst at SEB Administrative Services Inc., Mar 2026 - Present · 7 mos, Remote, • Led testing and validation of Flex Plus Enterprise (FPE), a web-based Canadian Group Benefit Administration Software, ensuring clear visibility and management of plan member data and benefit program information. • Ensured application compliance with the Accessibility for Ontarians with Disability Act (AODA) and related WCAG accessibility standards. • Designed and executed comprehensive test plans and scripts, achieving a reduction in software defects through meticulous testing. • Implemented new commission functionality for major clients (Viver and Navacord), increasing operational efficiency across their platforms. • Collaborated closely with development teams to quickly identify and resolve defects, ensuring high-quality product delivery. • Generated and tested carrier files for major insurance providers (Sun life, Canada Life, Manulife Corporations, Green shield Canada, Equitable Canada), improving accuracy and timeliness of data exchange. • Implemented API Integration for the parent client Co-operators for their Carrier implementation projects. • Mentored junior test engineers, fostering a culture of continuous improvement and achieving a rapid increase in team productivity. • Utilized Azure DevOps within Agile methodologies to streamline testing processes, resulting in reduced cycle times.

Senior Test Engineer at SEB Administrative Services Inc., Mar 2023 - Mar 2026 · 3 yrs 1 mo, Remote

QA Test Engineer at SEB Administrative Services Inc., Oct 2021 - Feb 2023 · 1 yr 5 mos, Noida, Uttar Pradesh, India

QA Analyst at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED, Aug 2020 - Oct 2021 · 1 yr 3 mos, Noida, Uttar Pradesh, India, • Spearheaded the development and execution of robust test plans and scripts, ensuring compliance within a highly regulated environment. • Conducted comprehensive functional, integration, and regression testing, guaranteeing superior quality in software releases. • Optimized product specifications to elevate quality performance and adherence to established QA standards. • Led internal audits to ensure compliance with QA standards, enhancing process accuracy. • Implemented process checks to verify completion accuracy and frequency, contributing to improved team performance metrics.

Associate Analyst at Wipro Ltd. - India, Oct 2018 - Jul 2020 · 1 yr 10 mos, Noida, Uttar Pradesh, India, • Led the configuration of Plan Design and Pricing setup for new and existing Health and Welfare plans, improving client satisfaction metrics. • Developed and refined manual test cases from Functional Specification Documents, increasing overall testing efficiency. • Enhanced Direct Billing and Payment processes, reducing errors and streamlining operations. • Optimized web application configurations for user elections, resulting in increased user engagement. • Conducted navigational testing on web pages across various browsers and operating systems, ensuring seamless functionality. • Managed defect tracking and resolution, achieving a closure rate of 95% within project deadlines. • Generated and verified PCS reports and billing details, enhancing data accuracy and compliance. • Utilized Upoint and YBR platforms to monitor performance and provide constructive feedback, boosting team performance.

Education

Bachelor of Technology - BTech, Computer Science, Amritsar college of engg and technology

Diploma, Computer Science, Govt. Polytechnic Kangra

Public links

github: https://github.com/prakritigarg63-sketch