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Prakash Tawade

Banking Operations | Transaction monitoring | First-Level Fraud Assessment | SLA Management | CDD Exposure | Data Privacy | Immediate joiner

Mumbai

6+ years of work experience

NCR Atleos
Mar 20264 mosPresent

Mumbai

• Manage the transition of compliance processes by reviewing and validating electronic KYC (eKYC) records and complex contracts for 100% accuracy and regulatory adherence. • Spot errors or discrepancies in documentation and keep all records organized for internal processes. • Collaborate with senior management to report findings on contract discrepancies and support the implementation of improved control measures
Firstsource
Nov 20232 yrs 3 mosJan 2026

Mumbai

• Verified customer identities and validated Customer Identification Program (CIP) documents against banking standards to ensure completion and accuracy before processing requests. • Conducted transaction reviews for declined or unrecognized activity, utilizing risk-based questioning to assess the legitimacy of customer actions. • Analyzed historical transaction patterns to identify red flags and differentiated between potential fraud cases and standard disputes. • Documented customer declarations and escalated suspicious findings to specialized risk teams for further investigation. • Consistently met and exceeded daily productivity targets (SLAs) while maintaining high quality-assurance scores in document verification and customer case handling
Porter
Aug 202210 mosMay 2023

Mumbai, Maharashtra, India

Connect with customers for their issues and solve problems. Also share new offers and discounts if any and convince them for customer retention
BSA Citi Courier
Jan 20193 yrs 4 mosApr 2022

Mumbai, Maharashtra, India

Fixed appointments between customer and executive for documents collection and upload in CRM

Education

University of Mumbai

Bachelor of Commerce - BCom, Business/Commerce, General

University of Mumbai

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Headline

Banking Operations | Transaction monitoring | First-Level Fraud Assessment | SLA Management | CDD Exposure | Data Privacy | Immediate joiner

About

BFSI professional with 2+ years in banking operations and 6+ years overall experience, seeking opportunities in AML, and Transaction Monitoring. Skilled in transaction review, risk-based questioning, and customer verification.

Location

Mumbai

Work experience

Finance Analyst at NCR Atleos, Mar 2026 - Present · 4 mos, Mumbai, • Manage the transition of compliance processes by reviewing and validating electronic KYC (eKYC) records and complex contracts for 100% accuracy and regulatory adherence. • Spot errors or discrepancies in documentation and keep all records organized for internal processes. • Collaborate with senior management to report findings on contract discrepancies and support the implementation of improved control measures

Senior Customer Service Representative - UK Banking Process (Client: Lloyds Banking Group) at Firstsource, Nov 2023 - Jan 2026 · 2 yrs 3 mos, Mumbai, • Verified customer identities and validated Customer Identification Program (CIP) documents against banking standards to ensure completion and accuracy before processing requests. • Conducted transaction reviews for declined or unrecognized activity, utilizing risk-based questioning to assess the legitimacy of customer actions. • Analyzed historical transaction patterns to identify red flags and differentiated between potential fraud cases and standard disputes. • Documented customer declarations and escalated suspicious findings to specialized risk teams for further investigation. • Consistently met and exceeded daily productivity targets (SLAs) while maintaining high quality-assurance scores in document verification and customer case handling

Business Executive at Porter, Aug 2022 - May 2023 · 10 mos, Mumbai, Maharashtra, India, Connect with customers for their issues and solve problems. Also share new offers and discounts if any and convince them for customer retention

Senior Operations Executive at BSA Citi Courier, Jan 2019 - Apr 2022 · 3 yrs 4 mos, Mumbai, Maharashtra, India, Fixed appointments between customer and executive for documents collection and upload in CRM

Education

Bachelor of Commerce - BCom, Business/Commerce, General, University of Mumbai

Prakash Tawade - Finance Analyst in Mumbai | Tal