Headline

EXECUTIVE- Field Service Engineer at MRF LIMITED

About

Experienced Service Engineer with a demonstrated history of working in the automotive industry. Skilled in Customer Service, Microsoft Office, Technical Trainer, and Continuous Improvement. Strong engineering professional with a diploma in mechanical engineering focused in Mechanical Engineering from maharashtra state board of technical education pune.

Location

Greater Nagpur Area

Work experience

Executive - Field Service & Engineering at MRF, Aug 2020 - Present · 6 yrs, Nagpur, Maharashtra, India

Service Engineer at MRF, Apr 2017 - Aug 2020 · 3 yrs 5 mos, Kolhapur, Maharashtra, India, - Initiated dealer development, customer handling, and technician training to improve operational efficiency. - Executed campaigns resulting in a substantial increase in revenue. - Appointed new dealers and facilitated their development, expanding business reach. - Organized and executed service events and campaigns to bolster brand awareness and foster customer engagement. - Managed 75+ dealers, providing technical training to enhance their skills and performance. - Resolved customer complaints proactively and handled breakdowns to maintain high satisfaction levels. - Compiled market information and generated comprehensive reports using Excel, PowerPoint, Word, and email proficiency.

Service Advisor at Seva Automotive Pvt Ltd. Nagpur, Mar 2016 - Apr 2017 · 1 yr 2 mos

Service Advisor at Seva maruti Suzuki pvt. ltd. Nagpur, Mar 2016 - Mar 2017 · 1 yr 1 mo

Supervisor at J S Motors Inc, Oct 2015 - Nov 2016 · 1 yr 2 mos, Nagpur, Maharashtra, India

Service Advisor at J S Motors - BOSCH SERVICES ,NAGPUR, Sep 2014 - Nov 2015 · 1 yr 3 mos

Education

Mechanical Engineering, Mechanical Engineering, MSBTE PUNE

diploma in mechanical engineering, Mechanical Engineering, maharashtra state board of technical education pune