PRAKASH KUMAR profile photo 1 on Tal

PRAKASH KUMAR

Operations Executive | Marketplace Operations & Process Coordination | Google Sheets & MIS Automation | MBA

Gurugram

2+ years of work experience

Cashify
Dec 20241 yr 7 mosJun 2026

Gurugram, Haryana, India

• Managed pan-India marketplace and operational support activities. • Independently handled operations for multiple departments. • Coordinated with RMs, ZMs, and internal teams for smooth process execution. • Managed escalation handling and operational cases. • Automated reporting workflows using Google Sheets. • Worked on Excel reporting, MIS handling, and process optimization. • Improved operational efficiency through workflow automation. • Handled high-volume operational tasks across multiple teams.
Paisabazaar
Aug 20231 yr 3 mosOct 2024

Gurugram, Haryana, India

• Managed customer interaction and personal loan sales processes. • Assisted customers throughout the loan processing cycle. • Coordinated documentation and operational activities. • Automated team reporting using Google Sheets. • Managed team coordination during Team Leader absence. • Achieved Employee of the Month recognition twice.

PRAKASH’s AI Stack

claude
claude
gemini
gemini
ChatGPT
ChatGPT

Education

amity University

Master of Business Administration, International/Global Studies

amity University

Bachelor of Arts - BA, Political Science and Government

M. K. College

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Headline

Operations Executive | Marketplace Operations & Process Coordination | Google Sheets & MIS Automation | MBA

About

Operations professional with experience in marketplace operations, pan-India operational coordination, escalation handling, MIS reporting, and sales consulting. Currently working as an Operation Support Executive at Cashify, handling multiple operational departments independently and managing high-volume workflows across pan-India operations. Experienced in Google Sheets automation, Excel reporting, process optimization, and team coordination. Skilled in handling escalations, operational reporting, and improving workflow efficiency through automation. Previously worked at Paisa Bazaar as an Associate Sales Consultant, where I handled customer interaction, loan processing, and team reporting operations. Open to opportunities in Operations, Marketplace Operations, Process Excellence, MIS Reporting, and Supply Chain Operations.

Location

Gurugram

AI stack

claude

gemini

ChatGPT

Work experience

Operations at Cashify, Dec 2024 - Jun 2026 · 1 yr 7 mos, Gurugram, Haryana, India, • Managed pan-India marketplace and operational support activities. • Independently handled operations for multiple departments. • Coordinated with RMs, ZMs, and internal teams for smooth process execution. • Managed escalation handling and operational cases. • Automated reporting workflows using Google Sheets. • Worked on Excel reporting, MIS handling, and process optimization. • Improved operational efficiency through workflow automation. • Handled high-volume operational tasks across multiple teams.

Associate Sales Consultant at Paisabazaar, Aug 2023 - Oct 2024 · 1 yr 3 mos, Gurugram, Haryana, India, • Managed customer interaction and personal loan sales processes. • Assisted customers throughout the loan processing cycle. • Coordinated documentation and operational activities. • Automated team reporting using Google Sheets. • Managed team coordination during Team Leader absence. • Achieved Employee of the Month recognition twice.

Education

Master of Business Administration, International/Global Studies, amity University

Bachelor of Arts - BA, Political Science and Government, M. K. College