Headline

With 15+ years of global experience, I’ve built my career at Strategic Workforce & Vendor Management Leader, Driving Scalable Talent Ops, Supplier Partnerships & Biz Growth in leading tech orgs like Cisco, HP, IBM;

About

From hiring desks to boardrooms — 15+ years of turning HR complexity into business impact. I'm a Program Manager who has built careers, streamlined operations, and driven transformation across some of the world's most respected tech giants — Cisco and HP. Whether it's architecting talent pipelines, leading multi-million dollar vendor ecosystems, or embedding AI into everyday workflows, I bring the strategic muscle of a Program Manager and the human intuition of a seasoned TA Manager to everything I do. What I do best: 🎯 As a Program Manager, I design and deliver end-to-end enablement programs that move the needle — from AI-driven leadership initiatives at Cisco to Total Partner Experience frameworks at HP Inc 🤝 As a TA Manager and Vendor Manager, I've overseen 900+ contractors, 64+ suppliers, and an annual spend of $45M — while keeping time-to-hire consistently under 20 working days 💰 As a Procurement Manager, I engineered vendor consolidation strategies that delivered $900K in cost savings — without compromising quality or compliance 🌏 As a cross-functional leader, I've operated across APJC, EMEA, APJ, UK, and India — navigating cultural nuance, regulatory complexity, and organizational change with equal confidence The thread through it all? Systems thinking. Whether I'm stepping in as a TA Manager during high-sensitivity downsizing events, acting as a Vendor Manager renegotiating multi-million dollar contracts, or spearheading digital transformation as a Program Manager, I consistently connect people, process, and technology to deliver outcomes that last. At Cisco today, I'm leading the AI-Driven Leader enablement program — using AI assistants and prompt engineering to automate routine management tasks and amplify team productivity. This is what modern Program Management looks like: bold, data-informed, and built for scale. A snapshot of impact: ✅ $900K saved through strategic vendor consolidation ✅ $45M annual vendor spend managed across 64+ suppliers ✅ <20 working days time-to-hire sustained at scale ✅ Improved sNPS scores through partner experience redesign ✅ Business Continuity Plans designed and executed across India, Budapest, APJ and EMEA 15 years. 3 global companies. One constant — making complexity work. I bring together the precision of a Procurement Manager, the people-centricity of a TA Manager, and the systems mindset of a Program Manager to create organizations that are resilient, agile, and ready for what's next. 📩 Open to conversations around Program Management, HR Transformation, Talent Operations, and AI-led Enablement.

Location

Bengaluru

AI stack

claude

gemini

Canva Magic Studio

ChatGPT

ChatGPT Images

Chroma

Work experience

Human Resources Program Manager at Cisco, Mar 2024 - Jul 2026 · 2 yrs 5 mos, Bengaluru, Karnataka, India · Hybrid, Key Responsibilities & Impact : · Managed and executed short-term HR transformation programs, including 3-month rotational initiatives focused on transitioning regional localization hiring processes into standardized global hiring operations. · Played a key role in Cisco’s enterprise-wide transition from legacy ATS platforms to Workday and Phenom, supporting end-to-end hiring workflows and integrating AI-driven capabilities across recruitment stages to improve efficiency and candidate experience. · Led Change Management initiatives for Talent Acquisition Operations by driving stakeholder alignment, process adoption, communication planning, and operational readiness during system and process transformations. · Designed and delivered AI enablement and training programs for 22 Hiring Operations teams, helping recruiters and hiring stakeholders leverage AI tools, prompt engineering, and automation in daily hiring activities. · Managed the end-to-end Enablement and Communication process for hiring operations, ensuring global teams stayed updated on process enhancements, policy changes, tool upgrades, and operational best practices. · Authored and maintained comprehensive Standard Operating Procedures (SOPs) for the end-to-end hiring lifecycle, improving process consistency, governance, compliance, and onboarding efficiency. · Administered and optimized the internal Talent Advisor SharePoint portal, ensuring centralized access to hiring resources, documentation, training materials, SOPs, and operational updates. · Conducted training sessions and hands-on workshops for internal Talent Advisors on new recruitment tools, hiring technologies, Workday, Phenom workflows, and AI-assisted recruiting processes.

Business ops and Procurement specialist at Cisco, Feb 2022 - Feb 2024 · 2 yrs 1 mo, Bengaluru, Karnataka, India · Hybrid, Key Responsibilities & Achievements : · Managed the end-to-end Contract Hiring Process across APJC and EMEA regions, ensuring seamless onboarding, governance, compliance, and workforce continuity for contingent hiring programs. · Led Contractor Manpower Planning activities in partnership with business leaders and hiring managers to align workforce demand with organizational goals, budget forecasting, and project delivery timelines. · Oversaw complete Contract Management lifecycle, including contractor agreements, renewals, amendments, compliance tracking, and policy adherence across multiple geographies. · Collaborated with strategic staffing partners and procurement teams to drive effective Supplier Negotiations, optimizing vendor performance, cost efficiency, service quality, and hiring turnaround time. · Managed Supplier Purchase Order (PO) creation and payment processes, ensuring timely invoice validation, budget tracking, financial governance, and smooth operational execution for hiring programs. · Handled Non-Supplier onboarding and payment processes, coordinating with finance, procurement, and legal teams to ensure accurate documentation, approvals, and payment compliance. · Drove Partner Governance and Compliance Management by implementing operational controls, supplier governance standards, audit readiness, and adherence to global hiring and procurement policies. Acted as a key liaison between Talent Acquisition, Procurement, Finance, Legal, and external staffing vendors to streamline processes and improve stakeholder collaboration across regions.

Manager - Partner Program and Governance at HP, Aug 2019 - Feb 2022 · 2 yrs 7 mos, Bangalore, Manager - Partner Program and Governance at HP • Workforce management – onboarding, training & certification of the partner engineers • Planning, designing, implementing and measuring various programs for the channel and sub-k partners • Setting up process guidelines and auditing them with the service centre across Pan India level partners • Mapping the closed calls, SLA and measuring bonus and penalty for Sub K partners on customer support calls and processing their payment accordingly • Reporting to Service Delivery Lead of CS for India operations and managing team of 6 across India • Working closely with procurement for new partner onboarding process of SOW generation, rate card discussion for all the sub-k partners • Lead SPOC for Sustainability Program for India at CS Level – a program to keep world Greener! • Lead SPOC for Beacon Project for India at CS Level – a program to change sNPS score perspective for partners

Governance Manager at HP, Aug 2019 - Feb 2022 · 2 yrs 7 mos

Program Manager - Business Analyst, Vendor Management at Cisco Systems, Feb 2015 - Aug 2019 · 4 yrs 7 mos, Bangalore, • Consultant for Hiring Managers and Partners for vendor operations, financial planning for contractors • Drive governance, contract negotiations, Global Program implementation, CSAT Surveys and Employee engagement initiatives • Expertise in Vendor Site Strategy – determine best delivery location with right partners • Transitions – Manage work transitions between locations/vendors • Financial governance through Budgeting, Business analysis, forecasting & Billing • Expertise in contract management, contract review and deriving maximum value from contract • Manage Vendor management - Vendor selection (RFP), Contact negotiations, Vendor relations, Vendor performance reviews • Accountable for developing & executing vendor strategy, vendor consolidation, outsourcing and manage vendor delivery by collaborating with internal delivery managers, vendors and senior management • Process champion on improving existing processes for efficiency and exploring process automation opportunities • Partnering with Finance, HR, Global Procurement and Engineering teams for smooth running of PMO office Key Highlights: • Role of a consultant with suppliers during mergers and acquisitions for Transition and change management. • Core organiser in employee engagement activity for Corporate events • Received multiple appreciations maintaining average fulfilment time to hire for last 1.5 years below 20 working days • Part of ECN Buddy Program for 2015

Recruitment Consultant at Cisco Systems, Sep 2010 - 2019 · 8 yrs 5 mos, • Partnering with Hiring Managers to fill roles that require expedite services on sourcing and selection with focus on exceptional manager/candidate experience. • Client Facing Recruiter: Screening and evaluate candidate, deliver high-quality and skilled resources to the hiring manager with top industry talent for niche skills • Oversee the entire recruitment and selection process from creating job advertisements, qualifying candidates to position requirements for current and future opportunities; assess candidates and present qualified candidates with overall assessments and hire recommendations (pre-screening to identify "fit" and aptitude) within an appropriate and consistent timeline • Participate in special projects/recruiting team initiatives including development of best practices in interviewing techniques, offer letter generation techniques and metrics management techniques • Act as an ambassador for Talent Acquisition team members by demonstrating and articulating Cisco's values, culture, work environment, benefits & other areas of interest. • Ability to work collaboratively in a team environment as well as independently in rapid paced environment • Experience using Word, Excel and Outlook and Siebel internal tool for hiring • Conducting Drives, Walk-ins and personal interviews - Arranging for technical panels and coordinating at all levels of Interviews • Conducting HR interviews to check the candidate’s suitability for the requirement. • Design, extend, and negotiate offers • Preparing and maintaining various MIS Reports, Tracker sheet, requirement and offer reports, to be sent to delivery heads and top management. • Responsible for mentoring new team members on the recruitment process and various active requirements. • Organizing employee engagement programs, employee safety, welfare, wellness and health programs • Providing leadership, management, coaching, monitoring and direction to the employees to achieve targets

Recruiter at Cisco Systems (Randstad India), Sep 2010 - Feb 2015 · 4 yrs 6 mos, Bengaluru, Karnataka, India, • Partnering with Hiring Managers to fill roles that require no sourcing and streamlined selection services, with a focus on exceptional manager and candidate experience • Client Facing Recruiter: Screen and evaluate candidates, delivering only high-quality, qualified candidates to the hiring manager with top industry talent for a variety of functions • Oversee the entire recruitment and selection process from creating job advertisements; qualifying candidates to position requirements for current and future opportunities; assess candidates and present qualified candidates with overall assessments and hire recommendations (pre-screening to identify "fit" and aptitude) within an appropriate and consistent timeline • Participate in special projects/recruiting team initiatives including development of best practices in interviewing techniques, offer letter generation techniques and metrics management techniques • Act as an ambassador for Talent Acquisition team members by demonstrating and articulating Cisco's values, culture, work environment, benefits & other areas of interest. • Ability to work collaboratively in a team environment as well as independently in rapid paced environment • Experience using Word, Excel and Outlook and Siebel internal tool for hiring • Conducting Drives, Walk-ins and personal interviews - Arranging for technical panels and coordinating at all levels of Interviews • Conducting HR interviews to check the candidate’s suitability for the requirement. • Design, extend, and negotiate offers • Preparing and maintaining various MIS Reports like Tracker sheet, requirement and offer reports, to be sent to delivery heads and top management. • Responsible for mentoring new team members on the recruitment process and various active requirements. • Organizing employee engagement programs, employee safety, welfare, wellness and health programs • Providing leadership, management, coaching, monitoring and direction to the employees to achieve targets.

HR Executive at IBM India, May 2009 - Aug 2010 · 1 yr 4 mos, Bengaluru, Karnataka, India, • Part of Global Recruitment team – mainly handing end to end recruitment process for all levels of hires at Dublin IBM Labs and other IBM Location for UK and Ireland • Managing separate inbox for university hiring - UK IBM applicants • Prepared UK Specific Process and Training Document and Prepared UK Tools manual. • Prepared Quality Checklist for UK Process – audit purpose • Worked with policy team on documenting the process deviations • Working on Recruitment Process Improvement projects for UK and Ireland • Handling and checking Quality of all the transactions in the HR processes. • Joined IBM as a part of HR operations, was involved in back end recruitment support, from advertising vacancy to on-boarding a candidate in UK & Ireland • Involved in generating MIS reports and preparing weekly dashboard for smooth functioning of the HR processes • Responsible for process training for the respective pillar for the new joiners and existing employees for all geographies • Designed Global Employment Verification Standards for UK & Ireland HR processes • Designed Business continuity plan for all HR processes for India and Budapest hub. • Post Recruitment Activities & Employee Engagement

Education

Master of Business Administration, Human Resources Management/Personnel Administration, General, ICFAI University

Bachelors, Accounting, Mount Carmel College, India