---
title: "Praharsha C. - Product Manager in Bengaluru | Tal"
description: "Meet Praharsha C., Product Manager at Hinduja Leyland Finance based in Bengaluru. AI stack includes lovable and claudecode."
image: "https://tal.club/meet/praharsha-chilamakuru/share-image"
---

# Praharsha C\. on Tal

## About

Praharsha is an enthusiast in Management domain\. He has completed his MBA from IIM Raipur majoring in Finance & Operations\.

## Location

Bengaluru

## AI stack

lovable

claudecode

## Work experience

Product Manager at Hinduja Leyland Finance, Jan 2026 \- Present · 9 mos, Chennai

Product Manager at IDFC FIRST Bank, Mar 2024 \- Aug 2025 · 1 yr 6 mos, Mumbai, • Set\-up a dedicated service\-to\-sales desk for eligible inbound service customers, increasing personal loan conversions by 30% and driving 10 crore\+ in monthly disbursals\. • Launched real\-time IVR alerts for critical events like account freeze, EMI payments, and credit card transaction declines, reducing customer confusion and improving first contact resolution by 30%\. • Built a real\-time credit limit upgrade feature for qualified users during transactions, enabling seamless spends and driving 50 lakh\+ in monthly incremental spends\. • Awarded “ACE First Mover” for top performance and innovation in customer experience for the financial year 2024\-2025\. • Analyzed customer calls to identify pain points, implementing targeted campaigns and product improvements across multiple channels such as IDFC First Bank mobile application and Whatsapp banking to enhance user experience\. • Led EMI\-related campaigns, conducting A/B test and analyzing test/control groups for EMI holdback, precautionary refund, and auto\-refund initiatives, reducing EMI\-related inquiries by 20%\. • Implemented a pop\-up disclaimer in the mobile app to educate users on the time taken for EMI payments to reflect in account statements, reducing confusion by providing transparency at key touchpoints\. • Designed and executed push communications to keep customers informed about online payments, ensuring clarity and engagement across multiple channels and scenarios\. • Managed cross\-functional projects to prioritize customer experience enhancements such as No Objection Certificate, RM details, and AMB banner in the IDFC First Bank mobile app and WhatsApp banking, improving user access to the information\.

Digital journey owner at IDFC FIRST Bank, Jun 2023 \- Mar 2024 · 10 mos, Mumbai, Maharashtra, India, • Led end to end planning, execution, testing and monitoring of new builds for investments\-related projects, overseeing the full lifecycle from conceptualization to release, ensuring alignment with business goals\. • Spearheaded the launch of Mutual Fund Aggregator feature on the IDFC mobile application, resulting in over 3,00,000\+ requests/month and a 25% increase in the user base within just two months\. • Collaborated with the business teams to define the business requirements, writing detailed BRDs, User stories\. • Managed 2 development squads using Agile methodologies to ensure the timely and efficient delivery of new builds, achieving zero production bugs and enhancing the product’s quality and user experience\. • Eliminated vendor dependency by launching Portfolio Reports with a comprehensive view of all investments at a single place improving operational efficiency and reducing third\-party reliance\.

Digital Transformation intern at IDFC FIRST Bank, Apr 2022 \- Jun 2022 · 3 mos, Mumbai, Maharashtra, India, • Conducted product and competitor benchmarking for the “My First Partner \(MFP\)” mobile app, providing actionable insights and strategic recommendations to enhance the business growth\. • Introduced the “Delinquency Information Tracking \(DIT\)” to monitor the loans referred and reducing delinquency risk\. • Designed the user journey and created figma wireframes for the DIT feature for a seamless user experience\. • Recognized as one of the 3 students \(out of 11\) to receive Pre\-placement offer for outstanding performance in internship\.

Operations Intern at Autodub\.ai, Jul 2020 \- Oct 2020 · 4 mos, Hyderabad, Telangana, India, 1\. Delivered two projects of content within the estimated time and secured another product 2\. Recruited suitable students for manual speech translation from Hindi to English and vice\-versa 3\. Mentored a team of 8 candidates and scheduled their work to meet the given deadlines

## Education

Master of Business Administration \- MBA, General management, Indian Institute of Management Raipur

Bachelor of engineering, Electrical and Electronics Engineering, Mahindra Ecole Centrale

[View the original profile](https://tal.club/meet/praharsha-chilamakuru)

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