Operations & BD l Process Improvement l IIT-D l Strategy



Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru







MBA, Project Management
MIT School of Distance Education

CEP Program, Operations Management and Analytics
Indian Institute of Technology, Delhi
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Accomplished and Goal-driven leader with more than 11+ years of extensive experience with Management and Business leadership achieving optimal results with Planning , Organization and solution-oriented approach while driving a business growth. Diplomatic leader and analytical thinker able to inspire and cultivate productive working relationships with Employees and Partners.
Greater Bengaluru Area
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Head of Operations at Lagom, Aug 2025 - Aug 2026 · 1 yr 1 mo
Head - Operations & BD at Prolance Services Pvt Ltd, Nov 2023 - Aug 2025 · 1 yr 10 mos, Set up the Ops process from the scratch Set up new business units – strategy development Running pilot projects to improve the SOP's and customer experience. P & L management Escalations Management Team Handling 40+ size Engagement with Partners and Clients Successfully delivering the 50+ projects each month across Bengaluru, Delhi & Chennai cities Tech & Dashboard implementation for day to day operations Project Management
Operations Consultant (PMC Manager) at Livspace, Mar 2022 - Nov 2023 · 1 yr 9 mos, Bengaluru, Karnataka, India, 1.Setting up and implementation of a Playbook (SOP) for a new BU. 2.Internal and External Stakeholder Management. 3.Managing studio partners ( 5 Studios of team size 25+) 4.Daily stand up with studio partners and setting up a right expectation and monthly targets along with an action plan. 5.Review and approval of project scope, project schedule and project budget. 6.Successfully delivering the 15 to 20 projects each month. 7.Client handling and keeping clients with regular progress updates. 8.Escalation Management. 9.Closely working with the Business Analyst team to keep all the BU dashboard updated. 10.Monitoring performance metrics at each stage of the project. 11.Running pilot projects to improve the SOP's and customer experience.
Assistant Manager - Contracts at Concorde Group, Mar 2020 - Mar 2022 · 2 yrs 1 mo, Bengaluru, Karnataka, India, 1. Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors. 2. Handling and Mentoring a Team of size 15+ 3. Prepare and submit budget estimates, progress reports, or cost tracking reports. 4. Interpret and explain plans and contract terms to administrative staf, workers, and clients, representing the owner or developer. 5. Study job specifications to determine appropriate construction methods. Requisition supplies or materials to complete construction projects. 6. Escalation management and Customer Relationship. 7. Schedule the project in logical steps and budget time required to meet deadlines. 8. Contributing the team in developing procurement strategy and project execution plan with time and cost estimates. 9. Performing the Vendor bids technical and commercial comparison as a part of the team. 10. Preparation of cash flow analysis. 11. Preparation of MIS reports.
Co-Founder at PROJEXCEL, Mar 2018 - Feb 2020 · 2 yrs, Bengaluru, 1.Aligned organizational objectives with company mission to increase business growth and integrate work strategies. 2. Confer with fellow members, organization officials or staff members to discuss issues,coordinate activities, resolve problems. 3. Analyze operations to evaluate performance of the company or staff in meeting objectives or to determine areas of potential cost reduction, program improvement and policy change. 4. Handling and Mentoring a Team of size 25+ 5. Appoint department Heads or Managers and assign or delegate responsibilities to them. 6. Coordinate the development or implementation of budgetary control systems , recordkeeping systems, or other administrative control processes. 7. Escalation management and Customer Relationship. 8. Identify potential financial or Operations Risks & Mitigation. 9. Business Development activities
MBA, Project Management, MIT School of Distance Education
CEP Program, Operations Management and Analytics, Indian Institute of Technology, Delhi